Vijay Shetty
Mumbai
Summary
Results-driven professional with over 16 years of experience leading key account management, strategic business growth, and large-scale commercial operations, Cross-functional Collaboration, Communication & Presentation, Client Relationship Management, Proven track record of success across the BFSI, Recruitment, Telecom, and Government sectors, specializing in high-value institutional sales, end-to-end auction and tender management, and asset monetization. Expert at navigating complex regulatory compliances, managing cross-functional executive stakeholders, and building high-retention client relationships that consistently secure repeat business and sustainable revenue expansion. Proven ability to build relationships with CXO-level executives, senior government officials, PSU Banks, Private Banks, ARCs, NBFCs and HNI investors. Expertise in strategic accounts, stakeholder management, commercial operations, asset monetization, tender management and revenue growth.
Overview
16
16
years of professional experience
Work History
Business Development and Operations
Parv Business Solutions
10.2025 - 07.2026
- Network Expansion: Built and scaled a network of 100+ channel partners and property investors, significantly accelerating property Auctions timelines.
- Operations Management: Directed and monitored day-to-day operations Auction release, informing channel partners about the properties, Property Inspection, understanding the litigation and pending dues on the property, convey the positive aspects of the property and negative aspect with proper way to mitigate the same.
- Assist the buyer on the EMD and KYC submitting process, coordinate between bank, auction service provider and buyer on the e- Auction process, coordinate between Bank, Auction service provider and Buyer on the e- Property registration process.
- Client Acquisition: Led business development initiatives to acquire high-value stakeholders, establishing structured retention processes to secure long-term revenue.
- Business Launch & Compliance: Spearheaded end-to-end company formation, including securing necessary statutory licenses, regulatory registrations, and operational compliances.
Manager – Asset Disposals
CredResolution India Pvt. Ltd.
01.2025 - 10.2025
- Directed and monitored day-to-day auction operations, informing channel partners about properties, conducting property inspections, assessing litigation and pending dues, and effectively communicating property strengths and mitigation strategies for weaknesses.
- Network Expansion: Built and scaled a network of 100+ channel partners and property investors, significantly accelerating property Auctions timelines.
- Client Acquisition: Led business development initiatives to acquire high-value stakeholders, establishing structured retention processes to secure long-term revenue.
- Assisted buyers with EMD and KYC submission processes, coordinating with banks, auction service providers, and buyers throughout the e-auction and property registration processes.
Key Account Manager
Hire Ace Placement Service LLP.
12.2023 - 11.2024
- Key Account Management: Managed and grew strategic client relationships by serving as the primary point of contact, ensuring long-term partnerships and high levels of client satisfaction.
- Identified and leveraged opportunities to expand existing accounts by promoting recruitment, staffing, RPO, and other workforce solutions, driving account development.
- Facilitated regular business review meetings with clients to evaluate hiring performance, share market insights, and pinpoint opportunities for account growth.
- Client Service Excellence: Resolved client concerns proactively, ensuring exceptional service delivery, strong client relationships, and high customer satisfaction.
- Analysed clients' hiring plans, business objectives, and workforce requirements to deliver tailored recruitment and staffing solutions, enhancing client alignment and satisfaction.
- Recruitment Delivery Coordination: Collaborated with internal recruitment teams to ensure timely sourcing, screening, interview scheduling, and successful closure of open positions.
- Hiring Operations Management: Monitored recruitment progress, candidate submissions, offer management, and onboarding activities to ensure seamless hiring execution.
- Performance Tracking & Reporting: Tracked account performance, recruitment metrics, SLA compliance, and revenue targets using CRM and reporting tools to support data-driven decision-making.
- Cross-Functional Collaboration: Worked closely with sales, recruitment, delivery, and leadership teams to improve hiring outcomes and strengthen client partnerships.
- Compliance & Quality Assurance: Ensured adherence to contractual agreements, service-level commitments, and recruitment best practices while maintaining high-quality service standards.
Regional Manager – Sales & Marketing
Enkindle Technologies Pvt. Ltd.
11.2022 - 11.2023
- Client Acquisition: Secured and onboarded 80+ new corporate and banking client accounts across Mumbai region, including public sector undertakings, co-operatives, scheduled and private banks, trusts, and government bodies.
- Stakeholder Presentation: Delivered high-level product demonstrations and workflow modification pitches to C-suite bank executives, ensuring rapid platform adoption.
- Account Oversight: Managed client lifecycles from initial requirement gathering through technical deployment to post-implementation support, ensuring seamless integration and satisfaction.
- Product Customization: Acted as the primary strategic liaison between senior banking officials and internal technical teams to translate business needs into custom platform features.
Manager – International Business Development
Euclid InfoTech Pvt. Ltd
01.2022 - 07.2022
- Global Sales Cycle: Spearheaded the complete international sales lifecycle—from lead generation and profile analysis to conversion—for subscription-based tender intelligence services.
- Corporate Consultations: Analyzed procurement needs of global organizations, configuring tailored platform trials that successfully demonstrated ROI to international procurement managers.
- Financial Discipline: Maintained absolute oversight over invoicing, receivables, and timely collections, optimizing cash flow and strengthening client trust.
- Subsidiary of EPTL
Assistant Manager – Sales & Marketing
E-Procurement Technologies Ltd (EPTL)
07.2012 - 12.2021
- Market Penetration: Maintained strong presence and exposure with all Bank's HO and Recovery offices to track auction planning’s and assist in drafting sale notices. Scaled and managed high-value relationships across all 12+ Public Sector Undertaking (PSU) Banks, major Cooperative banks, ARCs, and NBFCs across Maharashtra and Goa.
- Advised institutional clients on RFX preparation, e-Auction strategies, and draft property sale notices, enhancing procurement practices and platform usage.
- Managed bid demonstrations for banks and property buyers. Captured key tender requirements in pre-bid meetings to ensure compliant corporate bid submissions.
- Solution Architecting: Collaborated with sales and development teams to architect bespoke e-Auction and e-Procurement solutions tailored to banking compliance standards.
- Oversaw contract finalisations, corporate empanelment, and legal agreement execution to facilitate smooth institutional onboarding.
Senior Associate – Customer Service
FirstSource Solutions Ltd.
06.2010 - 10.2011
- UK Based Vodafone Customer Support: Delivered high-quality post-sales and billing support to UK-based telecommunications customers under strict SLA timelines.
- Revenue Generation: Consistently achieved cross-selling and upselling targets by identifying customer needs and promoting contract upgrades or data solutions.
Education
B.Com - Financial Accounting & Auditing
University of Mumbai
Mumbai, India01-2010
Skills
- Business Development
- Client management
- Key Account Management
- HNI Client Management
- Account growth
- Market Expansion
- Opportunity Identification
- Tender Management
- E-Auction
- Auction Process Management
- NPA Auction / Disposals
- Bid Preparation
- E-Procurement Platforms
- Negotiation
- Commercial Operations
- Stakeholder Management
- Stakeholder engagement
- Cross-functional Leadership
- Cross-functional collaboration
- Operations Management
- Government Liaison
- Asset Monetization
- Revenue Optimization
- Consultative Selling
- Risk & Regulatory Compliance
- Opportunity Identification
- Stakeholder engagement
- Cross-functional collaboration
- Risk & Regulatory Compliance
Languages Known
English (Professional)
Proficient
C2
Hindi (Fluent)
Advanced
C1
Marathi (Fluent)
Upper Intermediate
B2
Tulu
Beginner
A1
Tamil
Elementary
A2
Gujarati
Intermediate
B1
Timeline
Business Development and Operations
Parv Business Solutions
10.2025 - 07.2026
Manager – Asset Disposals
CredResolution India Pvt. Ltd.
01.2025 - 10.2025
Key Account Manager
Hire Ace Placement Service LLP.
12.2023 - 11.2024
Regional Manager – Sales & Marketing
Enkindle Technologies Pvt. Ltd.
11.2022 - 11.2023
Manager – International Business Development
Euclid InfoTech Pvt. Ltd
01.2022 - 07.2022
Assistant Manager – Sales & Marketing
E-Procurement Technologies Ltd (EPTL)
07.2012 - 12.2021
Senior Associate – Customer Service
FirstSource Solutions Ltd.
06.2010 - 10.2011
B.Com - Financial Accounting & Auditing
University of Mumbai