VIJAY Singh
Lead DS OPS | Flipkart | E-Commerce | Process Improvement | Retail Management | Strategy
Delhi ,India
Summary
A professional with 8+ years in managing Retail Store Operation Supply Chain Management and handling Inventory, Logistics, Material handling, FMCG and Warehouse ops. Skilled in Process implement, Data analysis, Planning with keen eye on Strategy and Change management Build Hyperlocal operations across City & liaised with diverse teams (Design,Network,Projects,Control tower) and drove lean sig sigma which saved cost.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Lead DS OPS
Flipkart Pvt LTD
Delhi, Delhi
01.2021 - Current
- Launched 90 mins Express supply chain catering Fresh & Perishables.
- Network expansion of Delhi Dark store hubs (18 Dark stores with cumulative area of 35000 sq. with more than 2500 product range).
- Optimization & Standardization of Stores & launch of new product capabilities (Launched Ice creams and Flowers with 5% market depth).
- Analyzing store level Weekly/ Monthly Performance and ensuring Stores SLAs achievement (3x Growth YoY with peak 30000 orders).
- Achieving Speed,Reliability,Cost,Productivity,Customer experience metrics (0.5% MoM growth)
- Inventory Hygiene & losses Reco with necessary documents & data (5% liquidation).
- Handling Customer Escalation Issue, RCA.
- Opening New Dark Stores with the help of stake holder. Launched Lucknow region
- Opened 4 ODS in Delhi NCR and supporting operation to run daily activity.
- North is doing 30,000 Plus order in a day with 70% express order.
- Took Several project for OPs excellence and completed it .
Senior Executive
Future Group ( Big Bazaar)
Ludhiana, PB
06.2016 - 12.2020
- Handled 35k sq.ft Store with Fresh, food, non food, GM, Apparel.
- Inventory management maintaining 95% fill rate on food.
- Developing effective sales plan for Food department, achieving target and share is more than 60% in store sale. Where COP share is more than 35% on food sale which helps achieving better margin.
- Coordinating with category team and replenishment team for improving SKU's serviceability and to reduce liquidation of material (Expiry removal reduced by 6% in quarterly cycle).
- Highest sales achievement Award in BBD sales for COP and highest margin store in BBD
- F&V delivered 5% margin in a year and Live kitchen delivered 28% margin.
Store Manager
Bharti Retail Ltd ( Easy day Store)
11.2011 - 05.2016
- Joined as Supermarket Team Leader later got elevated to the position of Supermarket Store Manager
- Led the team of 2 TLs, 18 Team Members and 5 Brand Promoters
- Managed the Profit Center Operations of Store of 4500Sqft. with annual business volumes of INR 6 Crores PA which includes: o Food and Grocery General Merchandise o Meat Shop, Fruits and Vegetables.
- Controlled the shrinkage by way of developing and executing effective plans which later resulted in profit maximization
- Shouldered the responsibilities of leading all the financial and banking functions of the assigned stores Worked with the recruitment panel; hired quality candidates and imparted trainings to them to develop an effective workforce
- Promoted From TL to Store Manager in 2 year.
Education
MBA - International Business Management
Lovely Professional University
LPU 06.2010 - 05.2012
Skills
Warehouse Management
undefinedAccomplishments
PERSONAL PROJECT
- D2S Dock to Stock (95%)
- Achieved D2S with 3 hour , Efficiency increased
- Disposable reduced
- Availability of the product increased
MP fleet Project ( Delivering In 60 minute)
- Reduce cost and now we are planning for 45 Minute delivery.
- Worked on cost from 25rs per delivery reduces it to 15rs.
- Optimum utilization on consumables.
Lucknow DS launch
- Lucknow DS launch
- Opened successfully 3 DS in Lucknow 3000SQ foot each.
- Planned everything and managed stake holder and delivered the DS on projected time.
- Hiring and planning for all DS managing Vendor planning ON boarding completed successfully.
PICK PATH OPTIMIAZATION NORTH
- We needed to deliver order in 30 Minute. Which required fast picking and dispatching
- Worked in Handover in pick path and reduces PC2PS and A2H in 3 minute.
- Worked in layout and after optimization we are achieving 320.
Certification
Retail excellence Walmart School of Learning
Timeline
Lead DS OPS
Flipkart Pvt LTD
01.2021 - Current
FOSTAC
05-2017
Senior Executive
Future Group ( Big Bazaar)
06.2016 - 12.2020
Retail excellence Walmart School of Learning
12-2011
Store Manager
Bharti Retail Ltd ( Easy day Store)
11.2011 - 05.2016
MBA - International Business Management
Lovely Professional University
06.2010 - 05.2012
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