Vijay Singh
Kanpur
Summary
Looking for a Challenging career which will demand the best of my professional ability in terms of technical and analytical skills, and helps me in enhancing my current skill and knowledge.
Overview
7
7
years of professional experience
Work History
Store Manager
Agriculture Regeneration Multistate Cooperative Society
Kanpur
07.2016 - 08.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Trained and mentored associates to teach daily tasks and procedures.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed team performance on weekly basis through review of in-depth reports.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Master of Arts - English Literature
Chhatrapati Shahu Ji Maharaj, University, Kanpur
Uttar Pradesh08-2021
Bachelor of Arts - English & Political Science
ChhatrapatiSitaramtSamarpanarpan Mahavidyalaya Naraini, Banda
Banda08-2014
Skills
- Team Management
- Operations Management
- Warehouse Management
- Client Relationships
- Vendor Management
- Customer Satisfaction
- Cost Control
- Logistics Scheduling
- Problem-Solving
- Business Forecasting
- Root Cause Analysis
- Training and Mentoring
- MS Office Proficient
- Security System Monitoring
- Shrinkage Control
- Process Improvements
- Decision-Making
- Inventory Management
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Store Manager
Agriculture Regeneration Multistate Cooperative Society
07.2016 - 08.2023
Master of Arts - English Literature
Chhatrapati Shahu Ji Maharaj, University, Kanpur
Bachelor of Arts - English & Political Science
ChhatrapatiSitaramtSamarpanarpan Mahavidyalaya Naraini, Banda
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