Vijay Sivakumar
Kolapakkam, Vandalur, Chennai
Summary
Career Objectives: To utilize my skills, creativity, Adaptability and qualification for the progress of the organization that offers personal growth and experience that will help me to reach the zenith of perfection.
Overview
12
12
years of professional experience
Work History
Junior Brand Manager
Amazon Expertz
Chennai
11.2018 - Current
- Taking care of day to day client operations for Amazon vendor central
- Seller central, FBA and
- Dropship accounts across US, UK, Canada and all market places
- Manage the AMS, PPC ads on Amazon
- Manage the clients account at Amazon for everyday monitoring of their performance, updates to catalog,
- Work on invoice creation to Amazon on behalf of client, identify shortage claim/chargeback and analyze in reducing chargebacks or shortage to avoid submitting POD/disputes for our clients
- Amazon accounts
- Handle the Purchase orders/Advance Shipment Notification/shipments issues, variation creation on Amazon website, identify and merge 3p ASINs increase sales and revenue for the clients
- Maintaining the catalog by regular update to content, images and video to help customers purchasing decision
- Work on AMS, promotions, coupons creation and marketing budget forecast analysis, cost analysis
- Prepare weekly monthly reports on sales data, fix item catalog issues to ensure POs are ordered smoothly and in correct quantities and cost
- Experience in handling a team of 10 associates and senior associates
- Working on global projects to minimize cost to company and increase good customer experience, to work closely with multiple teams to implement the same
- Reduce headcount and by various process improvements and innovative processes
- Assist retail team on queries related to purchase order, Andon cord and any other queries
- Assist Fulfillment centers on receiving items to inventory, damage/defective goods
- Coordinate with vendors in fixing the issue with an item by getting a proper solution to the issue on hand
- Have a strong and positive relationship management with the buying ops teams
- Hire and develop the best resources
- Proficient knowledge on ecommerce, purchase order, vendor-buyer management, catalog management
- Prepare and analyze reports weekly in order to ensure we stay high with respect to productivity and quality
- Operations Management:
- Experienced on checking purchase order received from Amazon, Accepting or rejecting purchase order received based on inventory level handling at warehouse database management, daily, weekly, monthly inventory level checking, Invoice creation, sales order creation, shipment creations and tracking of shipment till it reach Amazon fulfillment center
Senior Process Associate
HSBC Data Processing pvt ltd
Chennai
10.2015 - 10.2018
- Handled Reimbursement Authorization, Reimbursement Undertaking, Payments,
- Negotiation, Advising, Acceptance of Import, Export For Middle East, Colombo and
- Korea Operations regions
- Initially worked for Middle East later migrated Colombo and Korea within a short span of time and taken BIU
- I am the person who taken BIU in two months
- Handled trade collections like import, export and direct collections swift handling and also import, export payments as well as LC payments under US trade operations
- Experience in handling a team of 8 associates for Reimbursement process on behalf of
- Got recognition for handling huge transaction in short span of time regularly
Process Associate
Royal Bank of Scotland
Chennai
04.2011 - 10.2015
- Handled Reimbursement Authorization, Reimbursement Undertaking, Payments,
- Negotiation, Advising, Acceptance of Import, Export For US
- Processors Back up and mentor for new joiners and also an Internal and External
- Training coordinator
- SOD, EOD, SLX, MOR calls, DCFCL and User id Review reports have been handled by me on a routine basis
- Worked as a LEAN COORDINATOR and got 4.2 RATINGS OUT OF 5
- Previously handled Account Opening, Maintenance, Closure and other allied products which support corporate clients in their day to day financial transactions (European
- Countries) 2 years
- Part of new migrated process HFC, (UK Static Data) and Supported many DRY run projects and testing's on weekends
- Got recognition for handling huge transaction in short span of time regularly
- AWARDS AND RECOGNITIONS
- Consecutive overall top performer for 2 years under Global Trade Operation -
- HSBC GSC Chennai
- Received SPOT OVATIONS, WALL of FAME, STAR OF THE WEEK, STAR OF
- THE MONTH as the recognition for the quality and effective work in RBS IBSO and
- HSBC GSC GTRF operations
- Continuously providing PROCESS EFFICIENCY WORKOUTS and received awards and certificates for the same.
Education
GNIIT (Information Management System -
NIIT
Master's - Business Administration, Finance and Marketing
Velammal Institute of Technology - Anna University
2011
Bachelor of business administration - undefined
Vivekananda College
2009
12th - undefined
2006
SSLC standard - undefined
2004
Skills
- Competent person in systematic approach and total involvement with assigned
- Responsibility
- Friendly enthusiastic, effective mentor and effective team Member
- Player & Ability to absorb new concepts easily
- Timely delivery and completion of tasks
- Shows creativity and initiative to improve process
- Comfortable communicating cross-functionally and across management levels
- Easy Adaptability
Accomplishments
- Providing suggestions to direct vendors of US UK France Canada to achieve their business goals with in three months of joining Amazon expertz when process totally changes from Finanace to Marketing
- Newly Migrated Korea and Colombo operations.(Acceptance, Payments,RA,RBU) with in three months of Joining organization.
- Lean, Dry run, Hold for Cover, UK static data in Royal Bank of Scotland
- Diversification from existing level to new Segment of Products in Johnson and Johnson
- Won Many Quality award for the work done by me (Monthly, Quarterly, yearly)
- Got recognition for handling huge transaction in short span of time regularly in both(RBS and HSBC).
- Regular blood donor
- Playing Cricket for Division and Lead a cricket team at (UG and PG)
- Won 1st place in Cricket as well as Volley Ball (Inter College Tournament)
- Head of youth red cross and also head of BBA department (Under Graduation)
- Member of student in free enterprise (Post Graduation)
Interests
Listen to music. Cooking, Active athlete Playing all sort of games especially (cricket), Reading Selected Books, Gardening. Helping Orphanages and Social environment workings.
Projects
- Customer relationship management on dealers on Amco Batteries
- Shares risks and returns and analysis of equities and s&pcnx nifty in Karvy stock Broking
- Quality of work life in NIIT
Personal Details
Name : S.VIJAY Father's
Father Name : T.V.Sivakumar
Date of Birth : 06th Dec 1988
Marital Status : Married
Sex : Male
Age : 34 Years
Nationality : Indian
Religion : Hindu
Timeline
Junior Brand Manager
Amazon Expertz
11.2018 - Current
Senior Process Associate
HSBC Data Processing pvt ltd
10.2015 - 10.2018
Process Associate
Royal Bank of Scotland
04.2011 - 10.2015
GNIIT (Information Management System -
NIIT
Master's - Business Administration, Finance and Marketing
Velammal Institute of Technology - Anna University
Bachelor of business administration - undefined
Vivekananda College
12th - undefined
SSLC standard - undefined
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