Vijay Sivaraman

Led a 25-person IT team, providing comprehensive SAP, infrastructure, and factory IT support.

• Revitalized sales strategy by redefining SFA usage, developing a robust framework encompassing design thinking, store valuation, balanced scorecards, distributor management, and geospatial analytics. Collaborated closely with the Sales CEO to boost sales effectiveness.
• Achieved 120% sales growth through the innovative launch of an industry-first WhatsApp shop, fostering direct customer and retailer engagement.
• Delivered cost savings of INR 1.5 million by migrating servers from private cloud to Google Cloud.
• Streamlined operations by automating data capture from gate to finished goods dispatch, eliminating manual data entry and enhancing efficiency.
• Optimized logistics through a vehicle management system, reducing truck turnaround time by 25%.
• Ensured product quality by implementing a zero-defect dispatch system utilizing vision camera technology and SAP integration.
• Improved supply chain visibility by deploying radar-based oil level measurement and real-time monitoring of storage tanks.
• Enhanced operational efficiency by 50% through RPA implementation across finance and procurement functions.
• Established a robust analytics platform using BigQuery, Looker Studio, Tableau, and open-source tools to drive data-driven decision making.
• Currently spearheading supply chain optimization by implementing ASRS, leakage detection systems, and SAP middleware integration, targeting a 10% ROI.

Spearheaded the development of a unified technology platform by leading the technical architecture division.

• Designed and implemented an in-house middleware (ISCS) to seamlessly integrate WMS and client ERP systems.
• Architected an orchestration layer to efficiently distribute load requirements across multiple TMS systems.
• Developed an open-source tracking application serving as the foundation for TMS solutions.
• Oversaw the global integration of a customer development portal, focusing on end-to-end track and trace capabilities.
• Pioneered innovative solutions leveraging long-range RFID, augmented reality, drone vision, and advanced image processing technologies to optimize operational efficiency and enhance customer experience.

Successfully led a 100+ member engineering team responsible for the development, testing, and deployment of web, mobile, and platform applications using Java and open-source technologies.

• Established a robust QA automation framework utilizing Jenkins to ensure product quality and accelerate release cycles.
• Implemented comprehensive performance, scalability, and reliability testing to optimize application performance.
• Managed the successful overseas implementation of a WMS solution for Global Freight Services in Singapore and the UK.
• Oversaw the application release process and maintained a comprehensive catalog of in-house products.

✔ Managed and led TVS Logistics New Technologies and COE, Chennai to support multiple business units/entities with focus on Industry 4.0 initiatives

✔ Focus Areas – IOT(in-house solution design and development), IT-OT integration, RPA, Chatbots, ML/AI, Mobile Apps, Cognitive Video Intelligence

✔ Leading a team of 15 members across Data science, IOT, .net development/ROR & Angular JS, Biztalk integration and testing

✔ Used Video feed from CCTV cameras and created cognitive intelligence solutions around areas of face recognition, bar code reading, object counting.

✔ Designed and developed IOT devices in areas of employee productivity, Smartlocks, Asset tracking, Forklift monitoring solution, Truck turnaround time management,

✔ Created solutions for Attrition prediction, inventory optimization at warehouse and vehicle delay prediction basis historical data using machine learning models

✔ Created an inhouse chatbot for part code tracing in a vehicle shipment and working on new initiatives for HR and procurement teams

✔ Built 50+ bots to reduce manpower deployment into data entry tasks by automating master data entry, email automation, invoice creation from PDF source etc using Robotic Process Automation

✔ Created an ESB layer on top of existing ERP to access data from customer ERP’s as part of integration strategy

✔ Engaged with premier institutes such as IIT to organize Industry Define Problem based challenge as a strategic initiative

✔ Head COE with development and application support across UK and US. Creating KPI/measurability metrics for COE through establish project management practices through TFS/Jira.

Drove customer-centric analytics and digital transformation initiatives for Unilever.

• Enhanced retail performance through the development of 6P-based perfect store reporting for MT outlets, sales data analytics for Lakme and Ponds, and data modules for CSD outlets.
• Leveraged data-driven insights to optimize marketing campaigns through missed call activations, Best Ever Smiles project, RCF modeling, cohort analysis, and market basket analysis.
• Spearheaded the digital transformation of Unilever’s retail operations by partnering with EPOS providers to implement solutions for GT/MT counters.
• Managed a substantial IT budget of INR 8 crore, supporting the needs of 15,000 field users.
• Ensured compliance and risk mitigation by successfully navigating a Microsoft License audit with zero findings.

Successfully led the program/project management of the in-house Android-based mobile application, SMART, for domestic and international retail clients at Smollan.

• Drove significant business growth by acquiring four new major accounts, increasing annual revenue by $1 million and expanding the user base from 6,000 to 13,000 licenses.
• Managed a 25-person team responsible for the design, development, and delivery of the mobile application and associated business analytics.
• Oversaw end-to-end IT infrastructure including server, network, and email management, vendor relationships, and project estimation.
• Excelled in client relationship management as the key account manager, responsible for the SMART P&L and driving new business development in India and Southeast Asia.
• Enhanced operational efficiency by implementing strategies that improved field execution productivity by 30%.

Proven track record in program portfolio management, e-channel monetization, and mobile app store rollout within the software industry.

• Accelerated SAP product roadmap expansion by identifying, nurturing, and showcasing partner solutions to the customer ecosystem.
• Established and led the Mobility Center of Excellence (COE) at Sybase, fostering mobile app development initiatives for ISV partners.
• Served as a technical partner advisor for Business Objects Technology partner programs, driving strategic collaborations.
• Generated substantial revenue growth through the development and implementation of multiple monetization programs, achieving a 50% year-over-year increase.
• Optimized partner performance by defining and implementing a scalable service portfolio within the Partner Service Delivery organization.
• Built and managed a robust partner ecosystem, successfully collaborating with 50+ key partners including Pitney Bowes, Netezza, Ingress, Mellmo, APOS, and SPSS.
• Enhanced partner capabilities through the delivery of expert webinars on SAP Business Objects topics to the PartnerEdge network.

Gained hands-on experience as a Technical Systems Officer in manufacturing operations at Goa and Chiplun plants.

• Implemented and optimized SAP MRP module for efficient raw material and packing material procurement.
• Established the foundation for the LeverCare customer support program.
• Contributed significantly to Sales IT initiatives, including Common Outlet Master Management and RS Unify projects.
• Developed a custom Vendor Management module to streamline supplier tracking and improve supply chain visibility.
• Played a pivotal role in the SAP Fusion 2 implementation project, leading Supply Chain Planning, External Procurement, and Vendor Collaboration workstreams.
• Managed a 10-member team providing L3 support for MRP planning and supplier collaboration portal.