VIJAY SRIDHAR
IT Program Manager
Vijayanagar
Summary
A highly motivated and seasoned technology professional with over 14 years' experience in project/program management, software development and data analytics.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Staff Technical Project Manager
Zscaler
02.2022 - Current
- Led cross-functional teams to deliver complex technical projects on time and within budget, enhancing operational efficiency and client satisfaction.
- Managed project lifecycles from initiation to closure, ensuring alignment with business objectives and stakeholder expectations.
- Developed comprehensive project plans utilizing Agile methodologies, facilitating adaptive planning and continuous improvement throughout project execution.
- Collaborated with engineering and development teams to implement robust solutions using tools such as JIRA and Confluence for effective tracking and documentation.
- Conducted regular risk assessments, identifying potential project issues early and developing mitigation strategies to minimize impact on timelines and deliverables.
- Facilitated communication between technical teams and stakeholders, providing clear updates on project status, challenges, and achievements to ensure transparency and support decision-making.
- Mentored junior project managers in best practices for project management methodologies, fostering a culture of learning and professional growth within the team.
- Streamlined processes for resource allocation by implementing a centralized tracking system, leading to improved utilization of team skills across multiple projects.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
- Implemented best practices in change management to minimize disruptions during project transitions or scope adjustments.
- Managed Number project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Integrated cutting-edge technology solutions into existing systems to streamline workflows and improve overall operational efficiency across various departments within the organization.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Partnered with project team members to identify and quickly address problems.
- Developed comprehensive documentation such as user guides and training materials to facilitate smooth handovers at the conclusion of each project phase.
- Reduced project costs with diligent budget management and resource allocation strategies, enabling the completion of projects under budget.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
- Drove innovation within the organization by researching and implementing new tools, technologies, and methodologies that optimized project delivery processes.
- Led cross-functional teams to successful project outcomes by fostering collaboration and clear communication.
- Streamlined project delivery processes, significantly reducing time to market for new software products.
- Developed robust vendor management system, improving service quality and reducing costs.
- Implemented risk management strategies that significantly mitigated potential project delays and cost overruns.
- Drove innovation within project management office by introducing cutting-edge technology and methodologies.
- Utilized collaboration tools such as JIRA and Confluence to track progress, document requirements, and maintain clear communication within teams.
- Improved project visibility and stakeholder satisfaction with regular, detailed progress reports and presentations.
- Spearheaded process improvement initiatives that resulted in significant time savings and reductions in errors across multiple projects.
- Communicated project plans and progress to key stakeholders and project contributors.
Technical Program Manager
Paytm
02.2021 - Current
- Acted as Technical Program Manager for Lending business for Paytm. Handled multiple releases for both consumer and business app on paytm app store.
- Worked closely with product, development, QA and devops teams to ensure the timely release of multiple lender integrations for consumer and merchant app.
- Tracked multiple lender integration projects in parallel, identified dependencies and risks and worked with multiple component teams (FE, BE, LIS, LMS, risk) to ensure smooth delivery.
- Drove PRD, discussions solutioning, dev integration and QA testing to ensure smooth delivery.
- Acted as SPOC for all delivery related issues to external teams and product/business stake holders in lending business.
- Followed Agile scrum/Kanban/XP as per situation to ensure product delivery is on track. Used Jira to track user stories, defects and tasks and dev complete/QA complete and Go Live dates.
- Ensured stake holders are kept informed of any delays or Red flags well in advance that can cause delay in milestones and took corrective actions to bring project on track.
- Conduct sprint planning, daily scrum, sprint review and retrospective for multiple delivery/QA teams in lending business.
- Adept in managing high pressure situations, conducting war rooms and bring teams together to fix high severity/critical incidents in product.
- Conduct defect triage, RCAs and implement preventive measures to prevent code breakages in product suite.
- Implemented continuous quality improvement to improve KPIs Defects per KLOC, defect criticality, defect leakage, defect removal efficiency, user story acceptance rate.
- Create prod readiness and deployment checklist to ensure the relevant APIs are whitelisted, environment setup (Jenkins, Kibana…) is in place, components deployed to prod.
- Ruthless prioritization of epics, stories and defects for development team, protect developers from distraction and ensure focus on sprint goals.
- Communicate to stake holders effectively on delay, breaking bad news, setting difficult trade offs for product deliverables.
- Align sprint teams to fast change in priorities, requirements, reallocate resources as per project priorities.
- Handled team of 50+ resources across multiple products/services. Delivered over 15+ lender integrations in 6 months. (2 lenders per sprint)
- Improved story points, burn down rate, defect per KLOC, productivity over short duration.
- Project Planning and Tracking
- Financial Budgeting & Planning
- Data Analytics (Power BI, SQL, Python)
- Sprint Planning, daily stand-ups
- Productivity and quality improvement
- User Stories, backlog tracking
- Release Management
- Process improvement
- Automated Testing, Continuous Delivery
- Effort Estimation/ Story points
Sr Scrum Master/Technical Program Manager
UST Global/Walmart Labs
07.2019 - 01.2021
- Acted as Scrum Master/Project Manager for Big Data product teams with a focus on ensuring features are delivered on time and quality in each PI (Program Increment).
- Handled over 3 Scrum teams with size 10 to 15 members (70 to 100 story pts) focusing on Supply Chain Inbound Quality, Advanced Shipment Notification, On Time In Full Analytics.
- Built relationship with Product Managers to facilitate team's interaction with them. Conducted regular backlog grooming to maintain healthy backlog (2 times team velocity).
- Worked closely with Data Engineers/Data Modelers to identify data sources, lineage, entity relationships, ETL data pipelines and consumption tables for self service analytics.
- Tracked key issues and P1/P2 blockers, followed up consistently with other scrum teams/raised them in Scrum Of Scrums/Program weekly sync to get quick resolution.
- Work closely with technical leads to identify dependencies and risks for delivering features for each sprint as per PI plan.
- Developed Quarterly plan for each scrum team and presented them in PI Planning to leadership. Identified key risks/dependencies with other scrum teams.
- Tracked large volume of Jira tickets (100 + per sprint), updated Jira tracking systems to provide transparency on product and sprint backlogs.
- Implemented Kanban process for tracking delays in deliverables for scrum teams. Divided each story to sub tasks and identified bottle necks/blockers and critical paths for delivery.
- Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
- Manager rapid increase in sprint scope and ramping up of new team members ensuring team velocity and sprint goals are consistently at over 95% of initial commitment.
- Trained and mentored new team members in Agile methodologies and understanding of Jira for tracking sprint progress.
- Engineering transformation - Worked with team in implementing best practices like 100% code coverage, data quality framework, CI/CD implementation, schema change process.
- Translated features to user stories and worked with team to estimate story points using techniques such as T-shirt sizing, planning poker, Fibonacci series.
- Delivered over 8 epics per product (50 - 150 story pts per epic) for every quarter as per quarterly plan, consistently ensured team velocity is over 95% of initial commitment.
- Release Management - Aligned user stories(tech, QA stories) to features to ensure features are complete on time as per release milestones.
- Technology stack - Informix, Teradata, Google Cloud Platform, Looker, Casandra DB, Alteryx, Data Discovery, Spark, Hive, Kafka, Elastic search, Big Query, Automic, Yaml, SQL.
Service Engineer
Microsoft India
03.2018 - 05.2019
- Interact with various stakeholders to understand requirements and identify areas for cloud performance automation, analytics and reporting.
- Develop new features to automate cloud performance testing for big data workloads using tools such as C#, Power BI, SQL. Adept in using tools including GIT, JIRA.
- Identified key areas of improvement and automation using scripts for testing and deployment to significantly increase productivity over 100% in software delivery.
- Co-ordinate closely with onsite teams to manage release on time without any critical defects.
- Work with cross functional teams including infrastructure, test data team, system team for release management.
- Conduct sprint ceremonies such as daily scrum, sprint planning, sprint retrospective, sprint review. Ensure sprint goals are met and protect team from outside distractions.
- Adopted agile scrum methodology such as continuous testing, automation and integration (Jenkins) in development process for delivering features.
- Technology Stack - C#, Power BI, SQL, Hadoop, Spark, Kafka, ETL, Azure, Big data
Manager
DXC (Former HP Enterprise Services)
11.2015 - 07.2017
- Worked closely with product owners and business to evaluate as-is processes and applications and made recommendations for to-be processes.
- Delivered the project plan for the web based analytics tools capturing technical, usability requirements, and effort estimation and delivery timelines.
- Developed the data and reporting framework (SQL, Teradata) and web based tools (Power BI, Tableau) required to track KPIs (contract value, SLA, resources, spend, geo foot print).
- Delivered the Scope of work, work break down structure, effort estimation and schedules for proposed Business Intelligence application.
- Assigned tasks to different team members for development, testing and defect fixing.
- Managed project budget and allocation of cost to meet projected profitability commitments.
- Change Management - Identify scope creep and review change requests from client, prioritize changes, create SOW for change requests, setup the change control process.
- Identified Dependencies and Risks from multiple teams and ensured they are delivered on time for the team to meet project goals.
- Work closely with DBAs, UI developers, QA specialists and product owners to ensure the delivery of features as per quarterly milestones.
- Defined and implemented delivery governance process including check list for code quality, code review, static code analysis, defect tracking for project.
- Provided Customer regular/periodic updates on the status of the project/deliverables. Ensured the deliverables meet functional & quality requirements.
- Identified process improvement to eliminate waste and improve productivity of the team.
- Managed all aspects of project life cycle from requirements gathering, development, testing and maintenance within allocated budget.
- Achievement - Developed web based tool for analytics, realizing cost savings of over 100% in supplier spend management.
- Team Size Handled - 10
Manager
Samsung Research & Development Institute Bangalore
04.2012 - 11.2015
- Company Overview: Samsung Electronics
- Program manager for multiple solutions for Samsung Electronics in B2B segment.
- Samsung Vehicle Fleet Analytics-Solution for tracking, administering and managing fleets.: Trip stats, route optimization, fuel, speed, behaviour analytics.
- Samsung Health Platform - Solution for tracking personal fitness and telehealth monitoring. Features: step count, Heart Rate, Calorie intake, messaging, video chat.
- Mobile Order Processing for last mile delivery for retail shipments. Features include, user details, order pricing, quantity, E-signature, digital forms capture.
- Work with development team on tracking project status/track issues/identify risks in deliverables; work with stakeholders to ensure dependencies are met on time.
- Delivered the Scope of Work, Project plan with technical specifications, effort estimation, timelines and milestones for product development.
- Adopted agile development methodology - Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity.
- Facilitate Scrum Daily stand-up, Sprint Planning, Sprint Review & Sprint retrospective meetings. Communicated the progress to senior management thru 'Burndown Charts'.
- Assisted project manager in developing work break down structure, effort estimation. Assigned tasks to different team members for development, testing and defect fixing.
- Work closely with developers on business logic, define API, data and UX flow for stories and epics. Define JSON structure, Swaggers, data, end points, design patterns for web services.
- Identified key areas of process improvement in delivering projects. Increased productivity using automation testing continuous integration and build.
- Adopted continuous improvement to ensure zero critical defects in delivery. Applied Agile Scrum techniques to ensure Acceptance of epics and stories without rework.
- Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
- Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
- Samsung Electronics
- Technology stack - Java, Node JS, Rest API, Microservices.
- Team Size Handled - 10.
Consultant - Advisory (Analytics)
Zinnov Management Consulting LLC
11.2010 - 04.2012
- Assisted MNC IT centre on HR. location and talent analytics. Developed frameworks, data models and statistical tools to assist in decision making as part of People practice at Zinnov.
- Developed the data and reporting framework (SQL) and web based tools (Power BI, Tableau) required to track KPIs in terms of talent size, education, experience, domains.
- Delivered the project with scope of work, effort estimation, timelines for development.
- Worked closely with clients to identify and customize dashboards as per requirement.
- Ensured project is delivered within budget and meets required quality and service levels.
- Technology Stack - SQL, Power BI, Tableau.
- Team Size - 5
Analyst
Frost and Sullivan
11.2009 - 11.2010
- Consulting assignment to Fortune 500 Cos on European IT datacentre market - data analytics on pricing and product features to ensure the most profitable product mix.
Project Engineer/Software Developer
Wipro Technologies
01.2004 - 08.2007
- Involved in design, development and project management activities for software applications for telecom products of leading companies.
- Worked closely with clients to identify and implement features for customization of server management applications to meet market needs.
- Interfaced with customers to address issues. Streamlined the daily/weekly status report.
- Technology Stack - C++, Java, CVS, Unix, Windows
Education
MBA - International Business
Brandeis University, International Business School
Waltham, MA 01.2007 - 04.2009
B.E - Electronics and Instrumentation
UNIVERSITY OF MADRAS
Chennai 01.1999 - 04.2003
Skills
SDLC
Agile Scrum
Program Management
Risk Management
Requirements Analysis
Work Break Down
Certified Scrum Master
Project Planning and Tracking
Financial Budgeting & Planning
Data Analytics
Power BI
SQL
Python
Sprint Planning
daily stand-ups
Productivity and quality improvement
User Stories
backlog tracking
Release Management
Process improvement
Automated Testing
Continuous Delivery
Effort Estimation
Story points
Timeline
Staff Technical Project Manager
Zscaler
02.2022 - Current
Technical Program Manager
Paytm
02.2021 - Current
Sr Scrum Master/Technical Program Manager
UST Global/Walmart Labs
07.2019 - 01.2021
Service Engineer
Microsoft India
03.2018 - 05.2019
Manager
DXC (Former HP Enterprise Services)
11.2015 - 07.2017
Manager
Samsung Research & Development Institute Bangalore
04.2012 - 11.2015
Consultant - Advisory (Analytics)
Zinnov Management Consulting LLC
11.2010 - 04.2012
Analyst
Frost and Sullivan
11.2009 - 11.2010
MBA - International Business
Brandeis University, International Business School
01.2007 - 04.2009
Project Engineer/Software Developer
Wipro Technologies
01.2004 - 08.2007
B.E - Electronics and Instrumentation
UNIVERSITY OF MADRAS
01.1999 - 04.2003