Vijay Thodeti
Restaurant Manager
Nandigama,AP
Summary
Dynamic Restaurant Manager with a proven track record at Jai Bharat Family Restaurant,Pizza hut And Domino's enhancing customer satisfaction through effective complaint resolution and staff training.
Skilled in inventory control and operations management, I successfully increased revenue by optimizing table turnover and menu offerings, fostering a culture of excellence and teamwork.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Knowledgeable Restaurant Manager with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership.
Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.
Highly proactive manager with 4 years of experience in team leadership in Restaurant industry. Background includes sales, management and customer service in fast-paced settings.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Restaurant Manager
Jai Bharat Family Restaurant
10.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Increased sales during off-peak hours by creating and promoting special offers.
- Initiated community outreach programs, increasing restaurant's visibility and engagement with local community.
- Developed unique events and special promotions to drive sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Shift Manager
Domino's Pizza
03.2025 - 10.2025
- Trained and mentored new employees to maximize team performance.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Exercised composure under pressure and in escalated customer service scenarios.
- Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Shift Manager
Pizza Hut
10.2021 - 01.2025
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
BBA - Business Administration And Management
KBN College
Vijayawada, India 04.2001 -
Skills
Staff management
Operations management
Customer engagement
Recruitment
Schedule coordination
Menu development
Team management
Inventory control and record keeping
Shift management
Staff scheduling
Passion for customer satisfaction
Supervisory skills
Complaint resolution
Point of sale (POS) system operation
Food service background
Performance improvement
Customer loyalty
Conflict resolution techniques
Supply chain management
Order delivery practices
Purchasing and cost control
Timeline
Restaurant Manager
Jai Bharat Family Restaurant
10.2025 - Current
Shift Manager
Domino's Pizza
03.2025 - 10.2025
Shift Manager
Pizza Hut
10.2021 - 01.2025
BBA - Business Administration And Management
KBN College
04.2001 -
Languages
English
Upper intermediate (B2)
Telugu
Advanced (C1)
Hindi
Elementary (A2)