Microsoft 365
Vijay Kumar TN
Senior HR professional
Bangalore,India
Summary
HR professional with over 21 years of rich combined expertise in All HR Functions with key focus on Profitability & Optimal Utilization of Resources.Encouraging HR practitioner and analytical problem-solver with talents for Blended training, team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
6
6
Languages
9
9
Certificates
Work History
Associate Director - HR
ThoughtFocus Technologies India Pvt Ltd
Mysore, Karnataka
01.2021 - 11.2022
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Created online training program for Leadership Competencies to be used during video training conferences as well as classroom training.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reinvented brand, improving internal associate experience and building team cohesion with time-tested, growth-centered methodologies.
- Recommended and implemented practical business process solutions, working directly with stakeholders to drive customer expansion and increase revenue generation.
- Coached Potential leaders and analysts through varying details of operational functions, targeting deficiencies and replacing with industry best practices to encourage optimal growth.
- Defined clear targets and objectives and communicated to other team members by developing robust KPIs from Team Supervisor to Location leader levels.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained and developed personnel to improve business communications.
- Provided management oversight and operational control of assigned programs through business analysis.
- Delivered skill development programs for Leads and managers to present positive, exemplary image to clients
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Co-Founder
GT Informatics
Bangalore, Karnataka
01.2020 - 12.2020
- Reviewed and edited all training materials for accuracy and company policy compliance for our clients.
- Conducted training courses and prepared videos for long-term use.
- Established foundational processes for business operations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices and systems to reduce turnaround time.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Associate Vice President – HR
Startek Aegis Customer Support Services Pvt Ltd
Bangalore, Karnataka
02.2018 - 12.2019
- Developed new and improved training programs focused on operations excellence, HR, policies and Employee engagement
- Liaised between multiple business divisions to improve communications.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Devised hiring and recruitment policies for 2500 plus-employee company.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 5000+ new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Worked as effective team member while contributing to local and regional HR projects.
- Created organizational filing systems for records, correspondence and reviews.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Recruited top talent to maximize profitability.
- Accurately prepared weekly payroll and tracking data using internal BI system.
- Coordinated technical training, Micro learning programs and personal development classes for employees.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Structured compensation and benefits according to market conditions and budget demands.
Sr HR Manager
Quess Corp Ltd
Bangalore, Karnataka
11.2016 - 12.2017
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Worked as effective team member while contributing to local and regional HR projects.
- Created organizational filing systems for records, correspondence and reviews.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Accurately prepared weekly payroll and tracking data using internal HRIS system.
- Structured compensation and benefits according to market conditions and budget demands.
- Processed employee claims involving performance issues and harassment.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Sr. HR Manager Cluster Businesses
Concentrix Technologies India Pvt. Ltd
Bangalore, Karnataka
11.2011 - 09.2016
- Liaised between multiple business divisions to improve communications.
- Delivered new employee onboarding and training sessions in large forums.
- Developed and maintained courteous and effective working relationships.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Worked as effective team member while contributing to local and regional HR projects.
- Created organizational filing systems for records, correspondence and reviews.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Identified top talent and potential leaders to maximize profitability.
- Accurately prepared weekly payroll and tracking data using Peoplesoft.
- Coordinated technical training, Micro learning programs and personal development classes for employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Led projects and analyzed data to identify opportunities for improvement.
• Increased Employee satisfaction by resolving issues.
HR Manager
Kochar Infotech Pvt. Ltd
Bangalore, Karnataka
12.2010 - 11.2011
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 500 new employees.
- Devised hiring and recruitment policies for 1000plus-employee company.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Streamlined recruiting processes for entire team.
- Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Supervised and mentored direct reports and developed talented HR teams.
- Guided leaders and employees on company policies, programs, benefits and salary administration
HR Manager
Genisys Integrated Systems India Pvt. Ltd
Bangalore, Karnataka
04.2010 - 10.2011
- Supervised and mentored direct reports and developed talented HR teams.
- Managed employee disputes by employing conflict resolution techniques.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
HR Manager
Firstsource Solutions Ltd
Coimbatore, Tamil Nadu
02.2002 - 04.2010
- Motivated employees through special events and incentive programs.
- Managed new employee orientation training process for more 300 employees each year.
- Processed employee claims involving performance issues and harassment.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Supervised and mentored direct reports and developed talented HR teams.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Developed focused training programs, leadership pipeline and succession plans.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Managed employee disputes by employing conflict resolution techniques.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained human resources regulatory compliance with local, state and related laws.
Education
MHRM: Human Resources - HR
Kuvempu University
Shivamogga 06.2010 - 04.2012
Bachelor of Science - Physics, Chemistry And Mathematics.
SJR College
Bangalore 04.1997 - 05.2000
Skills
Employee Training and Development
undefinedAccomplishments
- Was recognized for Leadership Development program which is now a Global program within ThoughtFocus.
- Awarded for successful Transition and On-time hiring for one of the largest transition within Startek [Aegis] in Nov 2019 Onboarded over 3000+ candidates in just 90 days without affecting the SLAs and CSAT.
- Contributed numerous culture building initiatives which let to achievement of ‘Great Place to Work 2013' & ‘2014' title for the organization • Top Talent award during 2014 and Support Star Award in 2015 at Concentrix
- Attributed for organizing Employee Engagement activities like “Kya Masti Kya Dhoom, Razzmataz, Energi, I One Marathon” , “52 Fun events Calendar” & “Fun Dozen” with original and creative ideas
- Documented as Star Supporter by the Centre Head, Vijayawada
- Best HOD for the quarter Oct 2009 – Dec 2009 – The Catalyst • Trained more than 12 new batches on program specifics
- Implemented “Puraskaaram” a Reward and Recognition model. Later the same was implemented in 7 locations of Firstsource- • Rewarded with “Best Idea” Certificate for Employee Engagement Tool in the month of August 2006
- Recognized as Creative HR by VP – HR
- Designed Logo for employee engagement and retentions(Firstsource)and for Employee care(Concentrix)and won first prize at national level
- Certified as Best Team Leader in the month of January, 2003 for the team's best performance
- Introduced a points strategy to reward & recognize the daily performers on a daily basis in 2003.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Associate Director - HR
ThoughtFocus Technologies India Pvt Ltd
01.2021 - 11.2022
Co-Founder
GT Informatics
01.2020 - 12.2020
Associate Vice President – HR
Startek Aegis Customer Support Services Pvt Ltd
02.2018 - 12.2019
Sr HR Manager
Quess Corp Ltd
11.2016 - 12.2017
Sr. HR Manager Cluster Businesses
Concentrix Technologies India Pvt. Ltd
11.2011 - 09.2016
HR Manager
Kochar Infotech Pvt. Ltd
12.2010 - 11.2011
MHRM: Human Resources - HR
Kuvempu University
06.2010 - 04.2012
HR Manager
Genisys Integrated Systems India Pvt. Ltd
04.2010 - 10.2011
HR Manager
Firstsource Solutions Ltd
02.2002 - 04.2010
Bachelor of Science - Physics, Chemistry And Mathematics.
SJR College
04.1997 - 05.2000
Affiliations
- Active member of JCI Mysore chapter since Jan 2022. Director of Learning and Development.
- Society of Human Resource Management since 2020.
Software
PowerBI
Articulate 360
ISpring
Canva
MS Project
Draw serif
Certification
Project Management Certification from IIM Raipur [2021-2022]
Interests
Calligraphy
Handwriting analysis
Virtual training
Content creation
Networking
Ghost writing
Research
Work samples
My video training gallery
Declaration
I hereby, declare that all information provided above is correct to the best of my knowledge. References can be provided upon requirement.
Yours Faithfully
Vijay Kumar TN
Similar Profiles
Abhijith K MAbhijith K M
Junior Process Associate at ThoughtFocus Information Technologies Pvt LtdJunior Process Associate at ThoughtFocus Information Technologies Pvt Ltd
Nandan M ANandan M A
Associate Manager - IT at Thoughtfocus Information Technologies Pvt LTDAssociate Manager - IT at Thoughtfocus Information Technologies Pvt LTD
SANTHOSH S.DSANTHOSH S.D
Senior Process Analyst at ThoughtFocus Infomation Technologies Pvt LtdSenior Process Analyst at ThoughtFocus Infomation Technologies Pvt Ltd
Gouri RashinkarGouri Rashinkar
Consultant at Tata Consultancy Services LimitedConsultant at Tata Consultancy Services Limited
Rajneeta NagRajneeta Nag
Associate at JP Morgan Chase & CoAssociate at JP Morgan Chase & Co