VIJAY VINZUDA
Ahmedabad
Summary
Dedicated Team Leader with expertise in quality assurance, issue resolution, and interpersonal communication. Proficient in project management, personnel training, and production scheduling. Sets an example for work ethic, punctuality, and quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead
Tata Consultancy Services
Gandhinagar
07.2020 - Current
- Maintained accurate records of employee attendance and task completion times.
- Developed strategies to increase team productivity and improve customer service levels.
- Ensured compliance with company policies and procedures throughout the team.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Provided support to junior staff during peak periods of workloads.
- Coordinated team resources to achieve project goals.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Completed daily quality assurance duties to provide feedback for improvements.
- Enhanced team productivity and quality.
- Regularly shared work data with the Assistant Manager.
Senior Accountant
Tata Consultancy Services
Gandhinagar
07.2017 - 07.2020
- Reviewed and analyzed financial statements to identify potential discrepancies.
- Maintained detailed records of account transactions, including invoices, payments, and journal entries.
- Prepared monthly financial reports for management review.
- Provided support to internal and external auditors during the annual audit process.
- Created new procedures for more efficient workflow within the department.
- Analyzed files and accounts for discrepancies and resolved variances.
- Generated and presented monthly financial statements to senior management.
- Analyzed balance sheets for mistakes and inaccuracies.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Researched and implemented best practices to improve audit results.
- Managed accounting department staff members and workload.
Associate
Tata Consultancy Services
Gandhinagar
05.2013 - 06.2020
- Managed accounts receivable and payables processes, including invoicing, payments, and collections.
- Developed strong relationships with customers to ensure timely payment of outstanding balances.
- Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
- Analyzed financial data to identify trends in accounts receivables and payables.
- Maintained accurate records of all transactions relating to accounts receivable and payable activities.
- Reconciled bank statements on a regular basis.
- Processed vendor payments accurately and efficiently.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Matched orders with invoices and recorded required information.
- Maintained accurate records of financial transactions and organized ledgers.
- Prepared financial reports, such as balance sheets, income statements, and statement of cash flows.
- Provided customer service regarding billing inquiries.
Sales Executive
Text Soft Marketing Private Limited
Ahmedabad
08.2012 - 04.2013
- Presented product demonstrations at trade shows, conferences, and other events.
- Negotiated contracts with vendors and suppliers to secure advantageous pricing terms.
- Implemented processes for cross-selling products or services based on customer needs.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Negotiated contracts with clients on behalf of the company.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Identified new potential markets and developed plans for targeting them.
- Contacted current and potential clients to promote products and services.
- Provided detailed and accurate sales forecasts to senior management.
- Greeted customers to determine wants or needs.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Worked closely with engineering teams in understanding product features and functionalities which enabled better communication with customers.
Education
MBA - Marketing
M.H. Gardi School of Management
Rajkot05-2012
BBA - Marketing
M.J. College of Commerce
Bhavnagar05-2010
Skills
- Performance monitoring
- Production Monitoring
- Schedule Management
- Complaint resolution
- Workplace Safety
- Resource Allocation
- Quality Control
- Teamwork and Collaboration
- Team Management
- MS Office
- Supervision and leadership
- Communication
- Leadership
- Problem-Solving
- Organization and Time Management
- Self-Directed
- Bookkeeping
- Financial Reporting
- Accounting Controls
- Accounts Payable and Receivable
- Accounting and bookkeeping
- Bookkeeping knowledge
Accomplishments
- BPS Star Performer Award
- Learning and Achievement Award
- Service & Commitment Award
- Special Initiative Award
Certification
Accounting & Financial Statement Analysis - Udemy
Timeline
Team Lead
Tata Consultancy Services
07.2020 - Current
Senior Accountant
Tata Consultancy Services
07.2017 - 07.2020
Associate
Tata Consultancy Services
05.2013 - 06.2020
Sales Executive
Text Soft Marketing Private Limited
08.2012 - 04.2013
MBA - Marketing
M.H. Gardi School of Management
BBA - Marketing
M.J. College of Commerce
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