Vijaya Juturu

• Lead and manage a team involved in Enhanced Due Diligence and Customer Due Diligence in the end-to-end KYC space.

• Oversee daily operations and service delivery for EDD/CDD workflows.

• Implement and manage processes to identify high-risk customers and businesses.

• Collaborate with stakeholders to ensure compliance, and operational effectiveness.

Allocate work across the team to ensure the timely completion of onboarding and periodic review cases.s.

• Monitor productivity, quality, and turnaround, addressing bottlenecks proactively.

• Coach, mentor, and conduct performance reviews to build strong KYC expertise within the team.

Manage the full KYC lifecycle for institutional, corporate, and guarantor clients — from initial onboarding to periodic reviews, and event-driven reviews.

• Supervise CDD and ECDD processes, ensuring accurate data collection, documentation, screening, and risk classification.

Partner with onshore teams, compliance, legal, and business stakeholders to ensure smooth KYC delivery.

Communicate regulatory changes and policy updates to the team.

• Provide regular updates, MIS, and performance dashboards to senior leadership.

•Part of Quality check team for the end to end KYC process.

•Collaborated closely with on-site teams, effectively communicating process improvements and best practices. I cascaded this knowledge to the team, driving continuous improvement.

•Identified team development needs and implemented tailored training programs, boosting team efficiency, quality, and adherence to standards.

•Published detailed performance and quality reports, providing senior management with insights on team performance and areas for growth. Proactively suggested changes to improve operational outcomes.

•Acted as the primary point of contact for complex queries, demonstrating leadership in problem-solving, and decision-making. Fostered a collaborative team environment to resolve challenges.

•Played a pivotal role in transitioning the project for Market Operations, focusing on the processing and reviewing of KYC profiles for CDD and ECDD clients.

•Contributed to the setup of financial crime operations in India, coordinating efforts with global stakeholders to ensure successful project deployment.

• Review UBO and IBO ownership, AML and Sanction questionnaire, client risk rating, CDD, EDD, and PEP.

• Review OFAC, Negative news, Fraud, and other criminal activities screening results.

• Sanction screening of client, beneficial owners, and connected parties.

Quality check on all risk profiles drafted as per the bank's policy and procedure.

AML- Client List Screening

• Conduct thorough screening on negative media, political exposure, and sanction countries.

• Manage end-to-end sanctions screening & compliance support for listed countries.

• Drive quality enhancement sessions for team productivity.

KYC- Commercial banking End to End KYC

• QC review of clients' end-to-end KYC in commercial banking.

• Perform periodic KYC reviews on a risk-based schedule.

• Manage documentation for KYC requirements.

• End-to-end management of the client KYC process.

• Report issues and quality deviations.

• End-to-end management of client KYC process.

• Supported AML/KYC remediation efforts, contributing to the resolution of complex compliance issues and ensuring client satisfaction

• Managed all banking functions, including Internal Audit, AML operations, and reporting.

• Collaborated with relationship managers to obtain information for AML reporting.

Central office reporting on AML and Sanctions observations in customer accounts.