VIJAYA KUMAR

Travel & Expense specialist: (US)

➢ Revie & approve all crew member expenses while ensuring expenses comply with travel

policies

➢ Track timelines & detinquency of expenses not submitted by crew members.

➢ Maintain update & improve training manuals for crew members.

➢ Maintain update & improve desktop procedures manual.

➢ Attend monthly through conference to handle any travel & expenses report questions.

➢ Monthly SLA reports preparations.

➢ Managing travel & expenses processing & handling mailbox on TAT.

➢ Preparing daily reports.

➢ Processing all T&E clients in SAP concur.

➢ Preparing PO, Non PO, progress claim invoices through Oracle.

➢ Conducting training for new employees as well as cross training with other team members

Invoice processing: (UK)

➢ Managing invoice processing.

➢ Handling mailbox – resolving queries for the customers on TAT.

➢ Preparing daily report

➢ Handling backlogs queries on payment hold.

➢ Handling credit note queue & processing emails without an error.

➢ I am collaboratively working with the payment team to process refund entries and refund

related queries also zero payment allocations.

➢ Additionally, reviewing schedule payment holds & monthly QC audit reports.

➢ Also, am notifying to business if the invoices are placed under receipting holds, ten I will

request to the PO requestor to receipt the PO in oracle & chasing invalid PO bills and

dispute bills.

➢ Invoice processing and handling critical queries.

➢ Working as team lead to lead the project.

➢ Preparing reports to clients.

➢ Managing data inflows.

➢ Multiple location handling such as Australia, Asia.

➢ Sustain (critical regions).

➢ Knowledge transfers among the team members.

➢ Recognized as a critical resource due to the performance.

➢ Resolving clients queries through meetings, mails and occasionally calls

➢ Working in Accounts receivable process – Reconciliation for Australia client.

➢ Preparing bank reconciliation statement for construction-based client.

➢ Responsible for processing the receipt on daily basis.

➢ Interacting with clients through emails to resolve operational issues as well as implement new process & procedure changes.

➢ Preparing the SLA reports and will speak to Retained AR team in Australia about the monthly activities.

➢ Work on month end activities and AR GL reconciliation to close the month period.

➢ Handled critical escalations arising from the business and solving on priority within SLA.

➢ Update and maintain the quality control of the new user works and submit to manager.

➢ Responsible to reduce the Unapplied and Unidentified customers’ volume. • Adjustments (Write-Off, Manual Invoice Creation, Payment Reversal)

➢ Preparing daily and weekly reports and sending to agencies.

➢ Contacting the customers via e-mail for the payment of unpaid invoices (Collection Process).

➢ Creation of Manual Invoices & Refunds based upon the request from client.

➢ Handling help desk queries.

➢ (SOA) Vendor reconciliation.

➢ Processing all SOA in M3 tool and Oracle.

➢ Ensuring the day to day SLA’s completed on time.

➢ Preparing reports for day to day activities.

➢ Preparing PO and NON-PO invoices for payment accounting in client workbook via M3 system.

➢ Handling exceptions.

➢ We are using M3, Lawson and Navision.

➢ Performing quality check on invoice process.

➢ Handling invoice related queries.

➢ Effectively monitoring the process.

➢ Handling generic mailbox.

➢ Payment method updation.

➢ Maintaining productivity tracker on daily basis.

• Prepare, verify, and process invoices for sales or services rendered and submitting them onto clients
• Maintaining compliance with financial policies and procedures
• Preparing and posting journal entries in Oracle JDE
• Problem solving skills to ensure the resolution of any client's billing issues
• Update job knowledge by participating in educational opportunities
• Protect organization's value by keeping information confidential
• Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems
• Assist in resolving inquiries regarding invoicing and payment process
• Preparing and maintaining accounts receivable files and records
• Maintaining records of invoices, credits and journals
• Continuous evaluation of current policies and recommendations for process improvements
• Provide support for internal audits
• Reduced time by implementing new procedures.