Vijaya Lakshmi Durgi
Hyderabad
Summary
Results-driven Software Test Lead with 14 years in IT, including 2 years in automation testing and 10 years in manual testing. Expertise in end-to-end Order-to-Activate flows and various testing phases across Telecom, US Mortgage, and Banking domains. Proficient in Agile methodologies, writing Gherkin scripts for BDD, and managing test plans and defect cycles. Strong collaboration skills with cross-functional teams to ensure successful project delivery.
Overview
14
14
years of professional experience
Work History
Software Test Lead
DarkMatter Technologies (companies of Constellation Software Inc)
08.2023 - 04.2025
- Served as an integral part of a system integration project, leading offshore QA efforts for a top US finance bank.
- Implemented a good amount of Selenium scripts using TestNG framework.
- Contributed to the development of TestNG framework for subdomain applications.
- Developed Selenium automation framework utilizing data-driven framework POM.
- Experienced in conducting the Automation Test feasibility of the test cases/scenarios.
- Worked closely with business scenarios and customer requirements to implement improvements.
- Expertly designed and executed test scripts and cases, enhancing application functionality and reliability.
- Analyzing and understanding the requirements documents to ensure requirements are complete and testable.
- Attended FD calls to clarify functionality design.
- Identified functional gaps between solution specification and FD's, collaborating with FD's author for clarification.
- Developed test plans for project testing activities in JIRA.
- Worked on the Rest API calls using Postman tool and Insomnia tool.
- Validating the XML response functionality and methods implemented for this functionality using Postman Tool.
- Identified bugs and potential improvements, and communicated findings to the development team.
- Responded to clients' needs and specifications and assisted in reproducing and following up on reported issues.
- Participated in calls with the onsite team to address gaps and changes in application functionality.
- Tracked the progress of the Project testing activities and published relevant reports.
- Leading and mentoring team members in overall quality assurance and application testing practices.
Software Test Analyst
Black Knight Financial Services
04.2015 - 08.2023
- Identifying the test scenarios and preparing test cases with the help of User story.
- Worked on the Rest API testing using Postman tool.
- Prepared Gherkin scripts for Spec Flow BDD designed framework.
- Test Case Execution, review and analyzing the results.
- Validating the XML response functionality and methods implemented for this functionality using Postman Tool.
- Bugs or potential improvements are identified and communicated with the development team.
- Focused on the clients' needs and specifications and Assisted in the reproduction and follow-up of issues reported by clients.
- Identified bugs and potential improvements, communicating findings effectively to the development team.
- Reproduced and followed up on issues reported by clients.
- Performed Integration, Regression, Functional and GUI Testing, Web applications and backend applications.
- Engaged in discussions with the onsite team to identify and address gaps in application functionality. with Onsite team to discuss gaps and application functionality changes.
- Analyzing the test results and identifying the defects.
- Oversaw testing activity progress to maintain project schedule and reporting accuracy. of the Project testing activities and published relevant reports.
- Worked on Defect Triaging to reproduce the issue in QA Environment.
- Attending the Daily Standup calls about the PBI Tasks.
- Executed integration, regression, functional, and GUI testing for web and backend applications to ensure comprehensive quality assurance.
- Joining the calls with Onsite team to discuss gaps and application functionality changes.
- Involved in Command Center call to update the Status to Stake Holders.
- Track the progress of the Project testing activities and published relevant reports.
- Communicated critical issues and with next level reporting.
- Performed Integration, Regression, Functional and GUI Testing, Web applications and backend applications.
Business Analyst
Mphasis
12.2009 - 10.2014
- Partnered with Telstra stakeholders to analyze System Enhancement Specifications (SESS) and requirement documents, performing impact assessments across CRM, Order Management, Provisioning, and Billing systems.
- Mapped and documented Order to Activate (O2A) workflows, facilitating seamless orchestration from customer order capture in CRM to network activation and billing enablement.
- Acted as a liaison between business and technical teams, facilitating requirement walkthroughs, clarifying gaps, and ensuring stakeholder alignment.
- Collaborated with technical teams to validate order decomposition in Oracle OSM (COM, SOM, TOM tasks) and provisioning flows via UIM/ASAP, ensuring alignment with business rules.
- Defined acceptance criteria and identified scenarios for Application Acceptance Testing (AAT) and Integration Testing, enabling effective User Acceptance Testing (UAT) with focused business validation.
- Verified XML transformation and routing through AIA/FMW middleware, ensuring compliance with business requirements and accurate data flow across systems.
- Delivered status reports detailing requirement coverage, risks, and defect trends, enhancing transparency and governance.
Education
B.Tech - Computer Science and Information Technology
Holy Mary Institute of Technology and Science
Hyderabad01-2008
Skills
Test Strategy Development
Test Planning & Execution
Regression & Integration Testing
API Testing (REST, XML)
Web service testing
Test Automation Frameworks
Defect Management
Defect tracking tools
Database Testing
Databases: SQL Server 2014/2017
Agile (Scrum) Methodologies
Waterfall methodologies
Continuous Integration
Awards & Recognition
Role Model Award, [BKFS], [2023] - Recognized for outstanding leadership and dedication to mentoring resources., Role Model Award, [BKFS], [2018] - Awarded for consistently demonstrating strong ethical behavior and encouraging a positive work environment.
Timeline
Software Test Lead
DarkMatter Technologies (companies of Constellation Software Inc)
08.2023 - 04.2025
Software Test Analyst
Black Knight Financial Services
04.2015 - 08.2023
Business Analyst
Mphasis
12.2009 - 10.2014
B.Tech - Computer Science and Information Technology
Holy Mary Institute of Technology and Science