Vijaya Naidu N

A results-driven and seasoned Software Delivery Manager with more than 4 Years of experience in overseeing the end-to-end delivery of softwares. Successfully leading cross-functional teams to deliver high-quality solutions on time and within budget. Seeking to leverage expertise in project management, team leadership, and technical acumen to drive innovation and achieve organizational objectives at Nokia Networks.

& Over All experience of 15 Years in the Field of Telecom.

Job Roles:

• Software Delivery Manager at Nokia Networks from 2022 JAN till Date.
• System Support Engineer and SWM Engineer at Nokia Networks from 2019 JULY to 2021 DEC.
• NSS Core Engineer at Nokia Solutions & Networks form FEB 2013 to 2019 June.
• NSS Engineer at Nokia Solutions & Networks from 2011 MARCH to 2013 FEB.
• GET (Network Engineer) at Alcatel Lucent Managed Solutions from 2009 FEB TO 2011 MAR

• Skills
• Issue Resolution
• Preventive Maintenance
• User Acceptance Testing
• Worked on Confluence, Jira & Salesforce Tools
• Knowledge on HTML, XML Knowledge on various tools like Jenkins, Vasont, Oxygen, Modulus, OWL, Power BI, GIT Repository, BFAT(Basic Flexible Automatic Test)
• Delivery Management
• Software Development Lifecycle
• Continuous Delivery
• Delivery Scheduling
• Delivery Documentation
• &
• Collaborating with subject matter experts to ensure content accuracy.
• Conducted trainings on various topics related to SW Delivery lifecycle.
• QOE Analysis
• Customer interaction Maintenance Program Support
• On time SWM deliveries for GSM and WCDMA products
• Proficient with LTE, 5G related call flows
• Proficient with GSM, GSM link structure, Call Processing in GSM, PRI, POI & Knowledge about NTHLR & NDS
• Performing CD, Release Software upgrades & ESW Upgrades as per the R&D suggestion.

Software Delivery Manager and Support Nokia Networks, Bengaluru, India

• SWM Manager & Maintenance Program Support for GSM & WCDMA Products.
• On time SWM deliveries for GSM (mcBSC, AirScale BSC, GSM BTS) & WCDMA (mcRNC, AirScale RNC, WCDMA OMS and WCDMA BTS) Products.
• Support for Product Maintenance: Checking the Salesforce Tickets, Jira Tickets, New Protons on Daily basis, and Assigning the Ticket to R&D and following it up for Closure.
• Planning for Priority Packages on Request for WCDMA and GSM products Processing GSM and WCDMA related TSNs in Modulus and Oxygen based tools on the request & requirement.
• Newsletter Communication Worked as QOE expert for SRAN Products, QOE Analysis on related KPIs & day wise monitoring of newly upgraded sites.
• Preparing QOE Report on weekly basis with related punch points.
• End to End interaction with Customer for solving the Problem during upgrades.

NSS Core Engineer, Nokia Networks

• Operating on DX200 platform on MSC/MSS/MGW/HLR & NTHLR & NDS.
• Responsible for traffic management, network planning, functioning & maintenance of communications links, Administration & Analyzing traffic reports & suggesting proactive measures.
• Ensuring constant check over network performance indicators like network availability, Poi utilization, congestion, cause codes and signaling link loads in the Network elements.
• Responsible for E1 configuration/reconfiguration management (Switch), creation of zone points & tariffs, routes, destination to ensure proper routing of calls
• Extensive experience in Routing Calls in Nokia MSS, MSC Based on the routing Matrix requested by the Corporate.
• Alarm Handling and Troubleshooting of NOKIA MSS, Signaling Definition for adding new route to other MSCs, Knowledge of GT Analysis and definition.
• POI co-ordination and Acceptance testing done for VODAFONE with other operators, Opening of levels in various exchanges, BSC migration, Ater Addition, POI Augmentations, Media and SPC Migrations, BSC Dual Re homing.
• Knowledge in creation of sub-system for various signalling networks in Nokia MSCs, HLRs and MSSs.
• Resolving customer care technical issues Online, General maintenance of database, taking required backups (MOD and manual) and routine activities.
• Supported for MSS Pooling implementation in All Karnataka Nodes, Maintaining Core KPI & NQI well above threshold taking preventive and corrective actions as & when required for achieving the same.
• Capacity addition based on the Utilization and optimizing the Nodes to maintain Utilization below threshold for VLR, ERLANG, VAS-Servers configuration in Switch for various services like CRBT, OBD promotions.
• Configurations based on IMSI -> MGT conversions and performing required In-Roamer and Out Roamers tests like IR-24 and IR-32(IREG).
• PRI(Primary Rate Interface) Configuration for the different Clients and Calls routing for the same.
• Taking HLR dump for various categories for reconciliation purpose.
• Supported for NTHLR migration from DX HLR for pilot circle PAN India for Vodafone Karnataka.
• VOLTE related integration support from 2G/3G nodes and NTHLR related sub profile creation

GET (Graduate Engineering Trainee), Alcatel-Lucent Managed Solutions India PVT LTD

• Experience in wireless operations: (CDMA and GSM Network Configurations, Troubleshooting, Operation & Maintenance & Optimization).
• Integration of ZTE BTS Sites (I3, RCBTS, CBTS, MBTS), Huawei BTS 3012.
• Alarm monitoring and Troubleshooting Restoration, Software Version up gradation, BTS Carrier up gradation, Detection & restoration of faulty units at BTS & repeaters. Integration of New Sites to the Existing Network, Reparenting of Existing BTSs from one BSC to other BSC.
• Trouble shooting of Network Elements from OMC, Performing System admin functions on the OMC-R,
• Planning and Optimization of Network, RF Survey, issuing search rings and final selection of candidate for new cell sites.
• Investigate, troubleshoot and maintain FER and Call drop rates below the benchmark level of 2%, Post cell site optimization after addition of new site.
• To carry out neighbor list and coverage tuning after turn on, Specification of antenna type, orientation and down tilts for new sites.
• RF performance trending, analyzing irregularities such as low call volume, low CSSR, high RF loss and call drops etc and thereafter taking corrective actions to minimize them.
• Performance Enhancement, The important parameters to be checked are RF failure rate, CSSR, drop call rate, HO failure, & secondary traffic Reorientation to be considered for high secondary traffic sites, Proposing carrier growth for high utilization sites.
• Regular updating of Neighbor lists by comparing the neighbor list database with Handoff matrix

• Father's Name: N.SAI BABA NAIDU
• Date of Birth: 08/11/84

Software Delivery Manager & System Support, Nokia Networks 

• SWM Manager & Maintenance Program Support for GSM & WCDMA Products.
• On time SWM deliveries for GSM (mcBSC, AirScale BSC, GSM BTS) & WCDMA (mcRNC, AirScale RNC, WCDMA OMS and WCDMA BTS) Products.
• Support for Product Maintenance: Checking the Salesforce Tickets, Jira Tickets, New Protons on Daily basis, and Assigning the Ticket to R&D and following it up for Closure.
• Planning for Priority Packages on Request for WCDMA and GSM products
• Processing GSM and WCDMA related TSNs in Modulus and Oxygen based tools on the request & requirement.
• Newsletter Communication
• Worked as QOE expert for SRAN Products, QOE Analysis on related KPIs & day wise monitoring of newly upgraded sites.
• Preparing QOE Report on weekly basis with related punch points.
• End to End interaction with Customer for solving the Problem during upgrades.

NSS Core Engineer, Nokia Networks 

• Operating on DX200 platform on MSC/MSS/MGW/HLR & NTHLR & NDS.
• Responsible for traffic management, network planning, functioning & maintenance of communications links, Administration & Analyzing traffic reports & suggesting proactive measures.
• Ensuring constant check over network performance indicators like network availability, Poi utilization, congestion, cause codes and signaling link loads in the Network elements.
• Responsible for E1 configuration/reconfiguration management (Switch), creation of zone points & tariffs, routes, destination to ensure proper routing of calls
• Extensive experience in Routing Calls in Nokia MSS, MSC Based on the routing Matrix requested by the Corporate.
• Alarm Handling and Troubleshooting of NOKIA MSS, Signaling Definition for adding new route to other MSCs, Knowledge of GT Analysis and definition.
• POI co-ordination and Acceptance testing done for VODAFONE with other operators, Opening of levels in various exchanges, BSC migration, Ater Addition, POI Augmentations, Media and SPC Migrations, BSC Dual Re homing.
• Knowledge in creation of sub-system for various signalling networks in Nokia MSCs, HLRs and MSSs.
• Resolving customer care technical issues Online, General maintenance of database, taking required backups (MOD and manual) and routine activities.
• Supported for MSS Pooling implementation in All Karnataka Nodes, Maintaining Core KPI & NQI well above threshold taking preventive and corrective actions as & when required for achieving the same.
• Capacity addition based on the Utilization and optimizing the Nodes to maintain Utilization below threshold for VLR, ERLANG, VAS-Servers configuration in Switch for various services like CRBT, OBD promotions.
• Configurations based on IMSI -> MGT conversions and performing required In-Roamer and Out Roamers tests like IR-24 and IR-32(IREG).
• PRI(Primary Rate Interface) Configuration for the different Clients and Calls routing for the same.
• Taking HLR dump for various categories for reconciliation purpose.
• Supported for NTHLR migration from DX HLR for pilot circle PAN India for Vodafone Karnataka.
• VOLTE related integration support from 2G/3G nodes and NTHLR related sub profile creation

GET (Graduate Engineering Trainee), Alcatel-Lucent Managed Solutions India PVT LTD

• Experience in wireless operations: (CDMA and GSM Network Configurations, Troubleshooting, Operation & Maintenance & Optimization).
• Integration of ZTE BTS Sites (I3, RCBTS, CBTS, MBTS), Huawei BTS 3012.
• Alarm monitoring and Troubleshooting Restoration, Software Version up gradation, BTS Carrier up gradation, Detection & restoration of faulty units at BTS & repeaters. Integration of New Sites to the Existing Network, Reparenting of Existing BTSs from one BSC to other BSC.
• Trouble shooting of Network Elements from OMC, Performing System admin functions on the OMC-R,
• Planning and Optimization of Network, RF Survey, issuing search rings and final selection of candidate for new cell sites.
• Investigate, troubleshoot and maintain FER and Call drop rates below the benchmark level of 2%, Post cell site optimization after addition of new site.
• To carry out neighbor list and coverage tuning after turn on, Specification of antenna type, orientation and down tilts for new sites.
• RF performance trending, analyzing irregularities such as low call volume, low CSSR, high RF loss and call drops etc and thereafter taking corrective actions to minimize them.
• Performance Enhancement, The important parameters to be checked are RF failure rate, CSSR, drop call rate, HO failure, & secondary traffic Reorientation to be considered for high secondary traffic sites, Proposing carrier growth for high utilization sites.
• Regular updating of Neighbor lists by comparing the neighbor list database with Handoff matrix

• Father's Name: N.SAI BABA NAIDU
• Date of Birth: 08/11/84
• Address :

#4/6 Sri Venkateshwara Nilaya, Jayappa Buliding, 

Near Gandhipura School, Imadahalli Road, 

White Field, Bangalore-66 

Contact : +919845335214