VIJAYA NARAYANAN

Ensuring the customer requirements are captured and delivered within the timeline and budget. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

• Develop & Maintain rapport with existing customers to enhance customer relationship
• Responsible for providing the critical MIS to the Management with the Mitigation Plan for risks and abnormalities
• Establishing effective teams and constantly training the teams towards efficient housekeeping and maintenance
• Responsible for all compliances measures
• Ensure adherence of safety procedures and norms as per safety guidelines and client location safety policy
• Ensure adherence of all quality standards across the Organization (People, Process and Systems)
• Responsible to enhance business service through bringing in latest tools and equipment’s
• Handling & ensuring smooth functioning of the facilities through efficient housekeeping, maintenance in our Corporate Office, Manufacturing Units, Warehouse and Guesthouse
• Organizing corporate travel, tracking various travel expenses, and devising comprehensive travel strategy
• Exposure and Experience in disposing and destruction of wastes in the Manufacturing Units
• Thorough experience in all sterilization and sanitation measures
• Managing Utility services, AMC for equipment in the office premises and manufacturing units
• Skills
• Leadership and supervision
• Facility inspections
• Planning and scheduling
• Service Contracts Management
• Cost-Reduction Methods
• Performance Evaluations
• Handling Foreign Delegates
• Staff Management
• Business planning
• Budgeting
• Negotiation
• Self-motivated professional
• Cafeteria Management
• Guest House and Travel Management

• Awarded as the star of hotel for being recognized by the guests.
• Awarded as the employee of the month in the Oberoi vanyavilas (for the month of November 2009 and May 2010).
• Secured 96% &95% in the LQA audit held in the hotel for two consecutive years 2007 and 2008.
• Manager of the Year-LODHA Group-2020

Mountain Climbing