Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Receptionist
Vijaya Prasanna

Vijaya Prasanna

Facilities Specialist IV
Bangalore,KA

Summary

Seasoned Facilities Management professional with over 8 years of expertise in managing end-to-end operations for high-tech, corporate, and large-scale organizational environments. Proven track record & awarded in ensuring operational excellence, regulatory compliance, and cost optimization, while maintaining world-class infrastructure standards. Adept at leading cross-functional teams, managing vendor relationships, and delivering seamless workplace experiences across multiple sites. Skilled in business continuity planning, security management, sustainability initiatives, and technology-driven facility optimization, with a strong focus on enhancing employee experience, operational efficiency, and strategic alignment with organizational objectives.

Overview

8
8
years of professional experience
4
4
Languages

Work History

Facilities Specialist IV

Telus Digital
06.2022 - Current
  • Solely leading end-to-end operations of a 90,000 sq. ft Bangalore AI facility, ensuring seamless functionality across multiple floors, Offices and specialized AI & computer vision environments.
  • Managed Facility, Safety & Security Compliance aligned with statutory, ISO, client, and company governance standards
  • Drive PAN India Facilities Policy development, standardization, and coordination across multi-site operations.
  • End-to-end Budget Planning, Cost Optimization, and Financial Governance for facilities operations
  • Deliver Operational Cost Efficiency initiatives through vendor rationalization, energy optimization, and process automation
  • Plan and execute Business Continuity Management (BCP), risk mitigation, and crisis response strategies
  • Centralized ownership of Facilities PMO, governing SOPs, audits, KPIs, and continuous improvement initiatives
  • Strategic Vendor Management covering contracts, SLAs, performance governance, and compliance adherence
  • Senior-level Stakeholder Management, partnering closely with Site Leadership, VP – Office Operations, and Business Heads
  • Manage High-End Critical Infrastructure, including:
    480 KVA UPS systems
    40 TR Precision Air Conditioning (PAC) units
    82,000 CFM HVAC systems
    Integrated BMS monitoring and security control systems
  • Lead Preventive & Breakdown Maintenance for mission-critical equipment to ensure maximum uptime and asset longevity
  • Oversee Security Operations, access control, surveillance systems, and emergency preparedness
  • Direct Housekeeping Operations aligned with enterprise hygiene, safety, and workplace experience standards
  • Govern Floor Operations & Space Management for optimal utilization and employee productivity
  • Manage Visitor Management Systems, compliance, and security protocols
  • Lead Event Management & Workplace Experience initiatives supporting business and employee engagement
  • Oversee Travel & Transport Management, ensuring compliance, cost control, and employee safety
  • Handle General Administration & Facilities Operations with a strong focus on service excellence and governance
  • Enable Operational Excellence & Business Improvement initiatives through data-driven facilities management

Administrative Manager

Vaco Binary Semantics (Google Pay)
08.2019 - 03.2022
  • End-to-end administration and facilities management for 80,000+ sq. ft. corporate office, ensuring seamless day-to-day operations.
  • Strategic budget planning, monitoring, and cost optimization, driving operational efficiency without compromising service quality.
  • Complete ownership of facilities operations, including preventive and breakdown maintenance of electrical, HVAC, plumbing, and civil systems.
  • Vendor management: onboarding, contract negotiation, SLA monitoring, billing validation, and performance evaluation across multiple service partners.
  • Stakeholder management with internal teams, project leadership, and external agencies to ensure alignment with Google Pay operational standards.
  • Oversight of security management, access control systems, emergency response protocols, and compliance with safety regulations.
  • Management of housekeeping operations, ensuring hygiene, cleanliness, and workplace aesthetics aligned with global corporate standards.
  • Visitor management operations, including access protocols, front desk management, and employee experience enhancement.
  • Transport management for employees, including route planning, vendor coordination, compliance, and cost control.
  • Floor operations management, supporting seating layouts, workspace optimization, and smooth project expansions or transitions.
  • Planning and execution of corporate events, internal engagements, and project-specific activities.
  • Handling general administration including asset management, inventory control, statutory compliance, and policy implementation.
  • Proactive risk management and audit readiness, ensuring compliance with organizational and client-specific requirements.

Facility Executive

Yes Bank
08.2017 - 04.2019
  • Managed end-to-end facility operations for 1,20,000 sq. ft. corporate office premises, ensuring smooth day-to-day functioning.
  • Oversaw maintenance and optimal utilization of all in-house equipment, UPS, HVAC, Precision ACs, Facility equipments, utilities, and building services.
  • Built and sustained a strong teamwork culture, improving coordination, productivity, and service delivery across facility staff.
  • Coordinated with internal stakeholders, vendors, and contractors to ensure timely and cost-effective project execution.
  • Controlled and optimized facility budgets, achieving cost reductions without compromising service quality.
  • Ensured 100% compliance with safety, health, and statutory standards through regular inspections and audits.
  • Implemented preventive maintenance schedules to minimize breakdowns and operational disruptions.
  • Supported business continuity by maintaining a safe, efficient, and compliant workplace environment.

Education

Bachelor in Engineering - Mechanical Engineering

Renganayagi Varadaraj College of Engineering
04.2001 -

Skills

Waste management

Work order management

Space planning

Grounds maintenance

Energy management

Electrical systems

Asset management

Environmental compliance

Repairs and maintenance

Relocations

Special projects

Leadership skills

Health and safety

Team leadership

Problem-solving abilities

Time management

Decision-making

Accomplishments

  • Achieved Operational excellence through effectively helping with new site buildup.
  • Achieved excellence by completing PCI, TiSAX, SOC 2, ISO audits with accuracy and efficiency.
  • Documented and resolved facility operation process which led to smoothen centralized process across PAN India.

Software

G-suites

Microsoft offices

Dilligents

Automation

System administrative

Persefoni

Timeline

Facilities Specialist IV

Telus Digital
06.2022 - Current

Administrative Manager

Vaco Binary Semantics (Google Pay)
08.2019 - 03.2022

Facility Executive

Yes Bank
08.2017 - 04.2019

Bachelor in Engineering - Mechanical Engineering

Renganayagi Varadaraj College of Engineering
04.2001 -
Vijaya PrasannaFacilities Specialist IV