Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Certification
Languages
Timeline
Generic

Sumit Sahi

Noida

Summary

Highly organized and proactive candidate with excellent communication skills and a strong work ethic open to work immediately. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Services

Fortis Hospital
Noida
10.2024 - Current
  • Streamlined hospital information system for CGHS and ECHS to enhance efficiency.
  • Coordinated and counseled patients to ensure effective communication and understanding.
  • Managed outpatient department admissions and billing processes for improved accuracy.
  • Handled patient inquiries and concerns to maintain satisfaction and trust.

Sales & Marketing

Pidilite
Giridih
08.2023 - 09.2024
  • Consistently achieved set targets through strategic sales initiatives.
  • Closed sales by employing effective negotiation strategies to maximize profitability.
  • Troubleshot and resolved customer issues to enhance satisfaction.
  • Developed strategies for expanding customer base via direct sales and targeted marketing campaigns.

Cluster Reservation and Revenue Agent

Roseate Hotels & Resorts
New Delhi
03.2021 - 04.2022
  • Efficiently managed hotel reservations, optimizing room allocation and availability.
  • Addressed guest inquiries via email and phone with prompt, professional responses.
  • Implemented strategic pricing to maximize revenue and occupancy rates.
  • Proactively upsold hotel packages to enhance guest experience and increase revenue.
  • Prepared comprehensive reports for morning meetings, providing insights for decision-making.
  • Oversaw hotel inventory to ensure effective resource management.
  • Coordinated with team members to maintain high service standards and guest satisfaction.

Intern

Taj Hotel and Convention Center
Agra
07.2019 - 11.2019
  • Acquired hands-on experience in guest services to enhance overall visitor satisfaction.
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Coordinated events to deliver memorable experiences for guests.
  • Performed administrative tasks to support service excellence and operational efficiency.

Education

MBA - Hotel and Tourism

NIPS Hotel Management
Kolkata
01.2020

B.com - Accounts Honors

RSP College
Jharia, Dhanbad
01.2017

12th Commerce -

D.A.V Model School
Dhanbad
01.2014

10th Board -

D.A.V Model School
Dhanbad
01.2012

Skills

  • Customer service and billing
  • Team management and collaboration
  • Attention to detail
  • Communication skills
  • Time management
  • Revenue analysis
  • MS Excel and data analysis
  • Interpersonal skills
  • Sales negotiation
  • Target achievement
  • Revenue management
  • Operational efficiency
  • Analytical thinking

Accomplishments

Runner-up in the 10th Youth Jharkhand State Inter-District Volleyball Championship

Runner-up in the 16th Senior Division Volleyball League Championship

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 01/15/97
  • Marital Status: Single

Certification

AI incorporated Microsoft Excel

Proficiency in service leadership

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Patient Care Services

Fortis Hospital
10.2024 - Current

Sales & Marketing

Pidilite
08.2023 - 09.2024

Cluster Reservation and Revenue Agent

Roseate Hotels & Resorts
03.2021 - 04.2022

Intern

Taj Hotel and Convention Center
07.2019 - 11.2019

MBA - Hotel and Tourism

NIPS Hotel Management

B.com - Accounts Honors

RSP College

12th Commerce -

D.A.V Model School

10th Board -

D.A.V Model School

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Sumit Sahi