VIJAYAGANTH KANNAYIRAM

● Managed charging station operations to ensure efficient energy distribution.

● Coordinated maintenance schedules for charging equipment and infrastructure.

● Assisted customers with charging inquiries and service troubleshooting.

● Developed training materials for new staff on charging protocols and safety.

● Coordinated with other departments to ensure efficient operation of charging systems and equipment.

● Conducted regular maintenance checks on charging equipment.

● Maintained records of all charges performed and documented any issues that arose during the process.

● Managed vendor relationships to ensure consistent product quality and availability.

● Collaborated with vendors to negotiate contracts and optimize pricing.

● Coordinated purchase orders with suppliers to ensure timely delivery of materials.

● Developed and maintained an up-to-date database of suppliers, products, and prices.

● Managed vendor accounts for payable issues by providing accurate documentation when required.

● Oversaw maintenance and repair schedules for equipment to minimize downtime.

• Installed and maintained electrical equipment, including motors, generators, and transformers.
• Tested electrical systems to identify issues and determine root causes.
• Investigated customer complaints about defective products related to electrical operations.
• Reviewed technical documents on product design before implementation.
• Trained personnel in operating and maintaining new equipment.
• Contacted vendors to procure necessary equipment and tools efficiently.
• Calculated equipment costs, assisting with department budget planning.
• Documented parts usage for inventory updates.

• Updated maintenance logs with details of completed tasks and any additional changes made during repair process.
• Provided technical support to customers by responding to inquiries, resolving issues, and providing solutions.
• Analyzed customer feedback to make recommendations for improvements to existing processes or products.
• Maintained an inventory of spare parts used in repairs, ordering additional supplies as needed.
• Developed preventative maintenance plans that reduced downtime and improved efficiency.
• Documented all repair processes according to established guidelines and procedures.
• Identified root causes of system malfunctions through extensive diagnostic testing.
• Tested repaired equipment for proper operation before returning it to service.
• Installed software updates on customer devices prior to returning them after repairs were complete.
• Provided training on how to properly operate newly installed engineering systems.

• Installed, configured and commissioned new customer equipment according to specifications.
• Resolved customer service requests within the given time frame.
• Provided technical support for customers on site or remotely via phone or email.
• Performed preventive maintenance of customer systems as per schedule.
• Tested, debugged and repaired defective components or systems onsite or in-house.
• Created user training documents, manuals and instructions for end users.
• Responded quickly to emergency calls from customers regarding technical issues.
• Evaluated existing processes and suggested improvements for better efficiency.
• Identified potential opportunities for additional services through customer interactions.
• Assisted in installing equipment and tested and maintained equipment.