VIJAYAKUMAR N
ICT Engineer
Coimbatore
Summary
IT System Support engineer with 4+ years of experience, In quest of challenging opportunities in Cyber Security with a leading organization of repute in IT sector where I can prove my technical and functional expertise and work towards the growth of organization Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cyber security position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
7
7
Certifications
3
3
Languages
Work History
ICT Engineer
Vanenburg Software India Pvt Ltd
07.2022 - Current
- Receive helpdesk tickets from 150+ users per month on campus and delegate tasks
- Maintaining the IT asset using Lansweeper tool
- Strong understanding of encryption algorithms, VPNs, and secure communications protocols
- Reduce the time to detect and respond to threats using Trellix EDR software and security analysts quickly prioritize threats and minimize potential disruption
- Provide IT hardware, software, and networking support to end users
- Provide support for the active directory - reset password, lock/unlock the user account
- Troubleshooting network connectivity in a LAN environment
- As a Network Support team, handling issues in network down, Link related issues, and ISP issues
- Monitored security logs and alerts to detect and respond to potential security incidents.
System Engineer
Vthink Global Technologies Pvt Ltd
08.2021 - 05.2022
- Configure and maintain computer hardware, replacing parts as required
- Setup new equipment and upgrading existing systems
- Troubleshoot and resolve basic network connectivity issues
- Perform weekly systems monitoring, and verify the integrity and availability of all hardware
- Connect machines with network printers and troubleshoot issues related to printer
- Deploy McAfee security, encrypt and decrypt the drive.
Trainee System Engineer
Precision Techserve Pvt Ltd
12.2019 - 08.2021
- Installing new hardware and software upgrade
- Monitoring and responding quickly and effectively to end user requests or incidents before SLAs
- Analyzing and solving technical problems via telephone, email, and remote assistance
- Handled Coimbatore RO and its 6 Branch locations mapped 66 VSO locations
- Profile I - As an ITS Sapphire IMS Tech Mitra portal call log and resolution before TAT, Hardware & Software Installation/troubleshooting, System Security application management, Asset Management
- Profile II - As a Network Support team, handling issues in network down, Link related issues, and ISP issues.
- Leveraged industry best practices in effective teaching methodologies to provide high-quality training experiences.
Education
Bachelor of Science - Computer Science
KG Arts And Science of College
Coimbatore 04.2001 -
Skills
TCP/IP & UDP
DHCP & DNS
Firewall, Antivirus
Basics of Linux commands
Basics of Network Security
Trellix Endpoint Security
IPSec VPN , Jira Ticket tool
Phishing Email Analysis
Networking Troubleshooting
Nmap,Metasploit,Wireshark
Vulnerability Assessment : Openvas
Basics of Splunk & Threat Hunting
Cisco Certified NetworkAssociate Certification (Validup to date till August 2026)
Certification
CCNA @ Toonz Technologies,Coimbatore
Awards
- I have got the best performer award in 2020 at Bajaj Allianz General Insurance Company Ltd.
- I have got the best performer award in 2023 at our Netherlands Clients.
Timeline
CEH @ Network Kings,Mumbai
01-2024
SOC Analyst Level 1 @Haxcamp Technology
01-2024
I have completed the NDE Course from the EC Council website.
01-2024
Certified Ethical Hacker @ Nativeva Online website
01-2024
Participation Certificate for Ethical Hacking workshop @Techbyte Technologies @IIT Madras Research Park, Chennai
12-2023
Participation Certificate for website Hacking Workshop @Asquare Technologoies
11-2023
ICT Engineer
Vanenburg Software India Pvt Ltd
07.2022 - Current
System Engineer
Vthink Global Technologies Pvt Ltd
08.2021 - 05.2022
Trainee System Engineer
Precision Techserve Pvt Ltd
12.2019 - 08.2021
CCNA @ Toonz Technologies,Coimbatore
06-2019
Bachelor of Science - Computer Science
KG Arts And Science of College
04.2001 -