Vijayakumar Ramasamy
Chennai
Summary
Results-driven Supply Chain Manager with 8+ years of experience optimizing procurement, inbound logistics, and inventory flow in multi-outlet retail environments. Demonstrated success in improving supply continuity, reducing procurement costs, and increasing inventory turnover. Skilled in demand planning, vendor performance management, and end-to-end supply visibility. Adept at implementing centralized purchase models, forecasting tools, and WMS-based controls to drive efficiency and compliance across retail supply chains.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
Sri Jayamangalam Shop and Save
11.2024 - Current
- Oversaw procurement and inbound supply chain for 4 stores, managing over 2,500 SKUs across FMCG and retail segments
- Reduced supplier base from 48 to 31, improving pricing leverage and cutting average procurement cost by 12%
- Improved GRN accuracy to 99.2% through WMS integration and vendor-side barcode mapping
- Reduced average supplier lead time from 5.8 to 4.2 days by implementing weekly order planning and SLA-based vendor follow-ups
- Enhanced product availability to 96% by aligning purchase cycles with POS-driven demand forecasts
- Launched centralized procurement system, reducing branch-level purchase errors and increasing inter-branch coordination
- Implemented automated reorder alerts, reducing stock-outs by 28% and improving replenishment accuracy
- Negotiated improved payment terms and volume-based discounts with top 10 vendors, increasing annual margin by ₹3.6 Lakhs
- Designed monthly purchase tracking dashboards with category-level procurement insights and fill rate reporting
- Conducted quarterly vendor reviews using delivery accuracy and fill rate KPIs, improving overall supplier SLA compliance to 92%
Retail Business Analyst
Unipro Tech Solutions
10.2021 - 10.2024
- Implemented POS and WMS tools for 30+ retail clients, improving stock flow and order processing speed.
- Contributed to 20+ UAT sessions to validate inventory automation modules and reporting tools.
- Conducted client training and go-live support, reducing onboarding time by 35%.
- Improved software adoption and usage consistency, decreasing manual inventory adjustments by 60%.
- Mapped SKUs and demand patterns to streamline purchase and stock structures
Process Excellence Specialist
ICEQBS
02.2019 - 09.2021
- Automated PO processing and internal transfers, cutting turnaround by over 60%.
- Standardized inventory SOPs, improving audit success rate from 82% to 96%.
- Reduced shelf-life-related losses by implementing FIFO tracking.
- Led process training sessions across retail teams to enforce best practice.
Officer
Atos
11.2014 - 09.2018
- Processed over 120,000 digital transactions with 100% accuracy in banking backend systems.
- Identified process gaps and improved transaction closure time by 15%.
- Maintained SLA compliance and quality in all financial processing operations.
- Supported system audits and backend data validations with high reliability.
Sales Executive
Bajaj Allianz
08.2012 - 10.2014
- Generated ₹25+ Lakhs in financial product sales through direct marketing and promotions.
- Achieved 85%+ customer renewal rate through follow-up and service support.
- Surpassed monthly targets 14 times consecutively.
- Handled documentation, claims, and field queries with high resolution accuracy.
Senior Customer Service Associate
Firstsource Solutions Ltd
10.2010 - 07.2012
- Verified 250+ digital healthcare forms per day with 98% accuracy.
- Reduced resubmission rates by 30% by correcting errors at entry level.
- Maintained HIPAA compliance while working with sensitive data.
- Improved team TAT and accuracy through collaboration and feedback
Education
Bachelor of Commerce - Commerce
Dhanraj Baid Jain College
Channai, Tamil Nadu01.2009
Skills
- Centralized Procurement and Supplier Management
- Demand Forecasting and Purchase Planning
- Supply Continuity and Lead Time Reduction
- WMS Implementation and Material Flow
- GRN Accuracy and Inbound Logistics
- Vendor Performance Metrics and SLA Compliance
- Cost Reduction and Purchase Efficiency
- Stock Availability and Replenishment Control
Accomplishments
- Vendor Streamlining Program – Reduced costs and improved delivery success through supplier optimization
- Forecast-Driven Stock Planning – Boosted in-stock rate by 20% using past sales trends
- Barcode GRN Enhancement – Improved receiving speed and reduced GRN errors by 70%
- SLA Tracking Dashboard – Enabled vendor review cycles and reduced missed deliveries by 18%
Certification
Lean Six Sigma Green Belt
Languages
Tamil
Telugu
English
Timeline
Supply Chain Manager
Sri Jayamangalam Shop and Save
11.2024 - Current
Retail Business Analyst
Unipro Tech Solutions
10.2021 - 10.2024
Process Excellence Specialist
ICEQBS
02.2019 - 09.2021
Officer
Atos
11.2014 - 09.2018
Sales Executive
Bajaj Allianz
08.2012 - 10.2014
Senior Customer Service Associate
Firstsource Solutions Ltd
10.2010 - 07.2012
Bachelor of Commerce - Commerce
Dhanraj Baid Jain College
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