Vijaya Kumar S
182, Saibaba colony, Panikkam Patti road, Pollachi
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Trainer Resource Person
Aravind driving institute
Pollachi
07.2015 - 02.2023
- Developed training materials to enhance driver safety and skills.
- Conducted hands-on training sessions for new driving instructors.
- Assessed trainee performance through practical driving evaluations.
- Maintained up-to-date knowledge of local traffic laws and regulations.
- Created and maintained a database of training records and performance evaluations.
- Provided technical assistance when needed during trainings or workshops.
General Manager
Sri Varsini TVS
Udumalpet
06.2012 - 06.2014
- Oversaw daily operations to ensure efficient workflow and service quality.
- Managed staff recruitment, training, and performance evaluations for optimal team effectiveness.
- Developed and implemented operational strategies to enhance customer satisfaction and retention.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Service Manager
The RP Motors
Pollachi
01.2003 - 12.2004
- Managed daily operations to ensure smooth service delivery for customers.
- Conducted regular team meetings to communicate service updates and expectations clearly.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Created employee work schedules to keep shifts properly staffed.
Technician
JD&Co
Pollachi
08.2001 - 10.2002
- Operated and maintained equipment in compliance with safety protocols.
- Conducted routine inspections to identify potential issues and ensure functionality.
- Assisted in troubleshooting mechanical problems to minimize downtime.
- Followed safety practices to safeguard against injury and damage to property.
Service Advisor
Sree Saradhambal autos
Coimbatore
07.1999 - 06.2001
- Assisted customers with vehicle service inquiries and appointments.
- Coordinated service schedules to optimize workshop productivity.
- Explained repair services and maintenance recommendations to clients.
- Collaborated with technicians to ensure timely vehicle repairs and servicing.
Education
Master of Arts - Police Administration
Annamalai University
Tamilnadu 12.2012 - 10.2013
Bachelor of Arts - Police Administration
Annamalai University
Tamilnadu 11.2009 - 05.2011
DIPLOMA IN MECHANICAL ENGINEERING - Automobile
Nachimuthu Polytechnic College
Pollachi 06.1995 - 05.1998
MBA - Human Resources Training
Bharathi Dasan University
TrichySkills
- Received best service advisor award for a outstanding performance for a consistently two years
- performance assessment received award for the best manager from TVS for implementing systematic digitalisation 100%,where as earlier it was 36%
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Beginner (A1)
A1
Timeline
Trainer Resource Person
Aravind driving institute
07.2015 - 02.2023
Master of Arts - Police Administration
Annamalai University
12.2012 - 10.2013
General Manager
Sri Varsini TVS
06.2012 - 06.2014
Bachelor of Arts - Police Administration
Annamalai University
11.2009 - 05.2011
Service Manager
The RP Motors
01.2003 - 12.2004
Technician
JD&Co
08.2001 - 10.2002
Service Advisor
Sree Saradhambal autos
07.1999 - 06.2001
DIPLOMA IN MECHANICAL ENGINEERING - Automobile
Nachimuthu Polytechnic College
06.1995 - 05.1998
MBA - Human Resources Training
Bharathi Dasan University