Vijayalakshmi P V
Bangalore
Summary
Professional with nearly 14 years of experience in talent management and retention, HR policies development, compensation & benefits, HR records management, performance management, grievance handling, process change management, employee engagement, and exit formalities. Driving strategic HR initiatives to realize the bottom-line results and enhance employee engagement in the pursuit of organizational objectives Proven ability to work with the senior management team for integrating human resource functions within the overall business operating strategy and to balance the need of employees and missions of the organization Record of attracting and retaining highly skilled and motivated senior work staff by implementing innovative initiatives and cost-saving programs
Overview
17
17
years of professional experience
Work History
Human Resource Direct Manager
Commonwealth Bank of Australia
Bangalore
08.2023 - Current
- Company Overview: Responsible for overseeing and directing the organization’s human resources operations, and processes
- Website: https://www.commbank.com.au
- Responsible for overseeing and directing the organization’s human resources operations, and processes
- Lead, manage, and mentor the HR team, ensuring alignment with company goals and objectives
- Develop and implement digitized HR processes that drive business performance, employee satisfaction, and organizational growth in collaboration with HR Center of Excellence (COE)
- Collaborate with senior management to define and execute HR policies and initiatives that support the company’s mission and values
- Drive performance management processes to ensure a fair & high-performance culture, including setting goals, conducting a performance plan post-review process
- Foster a positive and inclusive company culture by promoting employee engagement initiatives and addressing employee concerns promptly
- Ensure compliance with labor laws, regulations, and company policies, and maintain up-to-date knowledge of HR-related legal requirements
- Preparing data-driven reports for the business to monitor and report on key HR metrics (e.g., turnover rates, employee engagement scores, hiring trends) to senior management
- Customization of data to drive decision-making and make improvements to HR processes and programs
- Lead change management initiatives to support company growth, restructuring, or cultural transformations
- Enable a high-quality customer experience by ensuring the provision of high-quality advice and operational excellence
- Coach the senior consultant to ensure they can coach senior leaders and provide strategic guidance on complex people management issues and strategies (e.g
- Restructures, talent mobility, change, Performance review and widespread capability building
- Responsible for overseeing and directing the organization’s human resources operations, and processes
- Website: https://www.commbank.com.au
- Enhanced HR Efficiency: Successfully mitigated process gaps through innovative Workday enhancements and automation, optimized for a hybrid work model, including the addition of creche benefits
- Strategic Change Management: Collaborated with senior leadership to identify key areas undergoing change, and developed bespoke change management strategies, incorporating tools such as ServiceNow and live chat agents
- Promoted Work-Life Balance: Rolled out an overtime dashboard for managers to monitor and manage employees' OT hours, ensuring fair workload distribution and encouraging a healthy work-life balance
- Comprehensive Insurance Management: Efficiently handled insurance processes for over 6000 employees and organized preventive health check drives for CBA employees within office premises
People Experience Advisor
Jones Lang Lasalle
Bangalore
07.2021 - 08.2023
- Company Overview: Support HR leadership in the execution of the overall people strategy and key HR initiatives for a headcount of 900 employees across APAC region (client Intel)
- Website: https://www.jll.com
- Support HR leadership in the execution of the overall people strategy and key HR initiatives for a headcount of 900 employees across APAC region (client Intel)
- To advocate best practices and support development and execution of strategy, policy and practice, and business initiatives
- Partner with the HR team and the Business to support a wide range of projects across Talent Management, Staffing / Recruiting, Employee Relations, Retention, Compensation and Business Planning
- Support the annual performance management processes by educating managers and employees, driving analysis of completion rates and encouraging thoughtful participation in the process
- Work with the Senior HRBP’s and Employee Relations teams, supporting Managers to address employee performance issues by providing advice and counsel & escalating and working with Risk and Legal where appropriate
- Assist in the production and delivery of analytics reports & trends on attrition, exit interview, performance appraisal & so on, feedback and other data to Sr
- HRBP to improve the effectiveness and efficiencies of the HR team / processes, or broader organizational performance
- Work with HR Business Services teams as needed to identify and resolve data issues & Ad-hoc queries from management & employees
- Actively leverage the HR technology in order to drive value and results
- Involved in Succession & Talent pool planning, internal salary benchmarking, & organizing & conducting Team building activities and wellness programs
- Understanding the pulse of people survey and devising action plan with stakeholders for enhancing employee experience and engagement
- Conducting exit interviews & focused group discussions with the employees
- Working closely with L&D in identifying the appropriate training requirements for the employees and facilitating the programs
- Balance business needs, company requirements, and protect the interests of the organization while advocating for employee interests, in service of creating a culture where employees and leaders reflect and live our JLL Values (Ethics, Teamwork and Excellence)
- Support HR leadership in the execution of the overall people strategy and key HR initiatives for a headcount of 900 employees across APAC region (client Intel)
- Website: https://www.jll.com
People Advisor Sr Analyst
Accenture Solutions Pvt Ltd
Bangalore
06.2017 - 02.2021
- Company Overview: Led global coordination of HR colleagues across different European countries and the headcount around 2000 employees
- Website: https://www.accenture.com
- Led global coordination of HR colleagues across different European countries and the headcount around 2000 employees
- Served as interim HR manager
- Provided support to the business leadership team during the organization design
- Maintained optimal staffing levels by tracking vacancies and partnered with the Talent acquisition team to make sure open positions are quickly addressed and filled
- Managed onboarding and Conducted inductions with new starters in the business
- Evaluate existing HR policies and procedures to determine areas for improvement
- Provide ongoing HR advisory services to management and employees across the business, explain policies, practices, and provide guidance on HR matters such as resource planning, performance & development, career development and employee retention
- Provoking positive changes in the management of people and performance improvement
- Handled employee grievances and assisted till their closure
- Helped in training and development staff with all aspects of training coordination
- Analysing the HR metrics and giving presentations to the team and leaders on observations
- One-on-one connects with employees
- Proficiency in using HR information system such as CMS Tool, Workday, IQN tool, Monday.com
- Worked with potential exit resources with a retention strategy
- Coached a team of 6 to make sure the HR and company initiatives are achieved
- Implemented HR programs and projects effectively, aligned programs and outcomes with business and people strategy
- Worked along with People mobility team in supporting the employees on Visa requirements for foreign countries such as Europe & MEA
- Worked with the payroll team in prompt intimation of new joiners, leavers & sharing various payroll inputs
- Over shadowing repayment of monetary adjustments and loan of employees through the system
- Contribute to the development of succession plans; support the development and execution of employee reward and recognition programs
- Led global coordination of HR colleagues across different European countries and the headcount around 2000 employees
- Website: https://www.accenture.com
- Automated the process in collating the required documents of employees in an internal tool with reduced manual efforts
- Worked on HR projects on complete digitization and better interface user for the internal HR website / tool
- Improved personalized connects with employees by introducing chat bots for the employees
- Creation of expat communities for building better communication and rapport with the employees
- Conducted engagement programs for employee recreation and rapport building
HR Operational Advisory Analyst
Accenture
02.2015 - 06.2017
- Company Overview: Managed HR operational activities for around 5000 employees
- Website: https://www.accenture.com
- Managed HR operational activities for around 5000 employees
- Ensured smooth Onboarding / exiting process for permanent and temporary workforce ensuring all documentation is completed to a high standard and filed accordingly by providing administrative support
- Vendor & contract management for sourcing and onboarding contract resources
- Implemented and made fully operational induction program
- Provided advice and support to the business line regarding employee relations and employment law matters with reference to legislation and internal Human Resources policies and practices after consultation with the legal team
- Formulated HR Policy and version change based on the changes as per the statutory norms and business requirement
- Managed maternity/ paternity and documentation from end to end along with updating the HR system where necessary and close liaison with payroll
- Identifying training needs and conducting training on a monthly basis built on requirements for internal and external stakeholders (using IQN tool)
- Anticipated & managed potential performance issues by reviewing continuously the performance feedback for individuals
- Implemented Process Change Management in terms of tools for automating the internal process with the help of Macros
- Monitored personnel issues and situations of employees along with publishing reports on metrics of fulfillment and operations across PAN India
- Analyzed the payroll data supplied by stakeholders, input and balance exact totals, examine all payroll reports before distributing to stakeholders and ensuring the salary is disbursed within SLA
- Handled the background verification process for the new Joiners
- Worked with external auditors in evaluating the process and provided clarifications to obtain the clearance certificate
- Ensured resource is exited from the system in compliance with the exit process
- Managed HR operational activities for around 5000 employees
- Website: https://www.accenture.com
- Proactively implemented online exit checklist substituting manual exit checklist in the process to stakeholders
- Consolidated data from onboarding to offboarding of resources by deriving standard format for data representation
- Performed tool integration to onboard the resource with Valid Work order by automating the process
- Played pivotal role in reducing 95% manual efforts in calculating the wages and automated the computation process, basis the govt announcement (India city wise)
- Awarded as the best performer of the year 2018
On Contract Role (Client Accenture)
Adecco India Pvt Ltd
Bangalore
08.2013 - 02.2015
- Company Overview: Maintained and updated master trackers and other trackers with the required information on contract resources/ deals
- Website: https://www.adecco.com
- Maintained and updated master trackers and other trackers with the required information on contract resources/ deals
- Handled Purchase requests, Purchase Orders and Invoicing
- Validated invoices received from the empaneled vendors and obtained confirmation from the business to process
- Shared Purchase order with the vendors promptly and ensured timely submission of the original invoice by vendors to ensure the timely payments
- Shared the SLA trackers with the management on a timely basis
- Maintained and updated master trackers and other trackers with the required information on contract resources/ deals
- Website: https://www.adecco.com
Human Resource Executive
Info services
Bangalore
08.2012 - 08.2013
- Company Overview: Managed entire life cycle of staffing ranging from coordinating with various Functional Heads
- Website:
- Managed entire life cycle of staffing ranging from coordinating with various Functional Heads, shortlisting profiles and conducting telephonic or face-to-face interviews to assess the candidates’ suitability to match job requirements
- Designed salary structure for various positions in consultation with MD and HODs as per industry standards and issued offer letters
- Completed all joining formalities ranging from arranging Induction, assisting the new joiners in filling up the forms like Employee Information form, Group Insurance form, ESIC, PF Nomination and starting up new salary accounts
- Organized training sessions in areas like Soft Skills, Personality Development and Professional Etiquette
- Handled payroll management and providing Payroll inputs i.e., (New Joiners, Resignations, Terminations)
- Prepared monthly statement of respective challans, Half-yearly and Annual Return of ESI, PF and Professional Tax
- Initiated employee benefit programs to minimize employee turnover and build conducive & competitive work environment by introducing objective and transparent reward and recognition programs to motivate employees
- Managed entire exit procedure of the employee (exit form, exit interview, and PF formalities)
- Developed a transparent and sound process for leave management
- Managed entire life cycle of staffing ranging from coordinating with various Functional Heads
- Website:
Human Resource Executive
IMS Learning Resources
Cochin
01.2008 - 01.2010
- Company Overview: Actively involved in the end-to-end recruitment process including shortlisting of the candidates
- Website:
- Actively involved in the end-to-end recruitment process including shortlisting of the candidates with help of various methodologies like employee referrals, headhunting, job portals, posting the advertisement, phone screening, scheduling interviews, taking personal interviews and negotiations and giving the offer letter
- Carried out an induction program for new recruits and maintained track of employee activities
- Handled the attendance details for payroll processing along with handling all kinds of employees’ queries, complaints and updating the employees from time to time about the company policies and changes
- Handled all the exit procedures and formalities providing information to the relevant departments about the separation and coordinated with the different department for full and final settlement
- Actively involved in the end-to-end recruitment process including shortlisting of the candidates
- Website:
Education
MBA - Human Resource Management
MG University
Ernakulam, Kerala01.2008
B.Com. - Commerce with Computer Applications
Calicut University
Palakkad, Kerala01.2006
Skills
- Strategic planning
- Team Player
- Employee Engagement
- Performance Management
- Retention
- Succession Planning
- Exit Process Management
- Project Management
- Training and Development
- Human Resource Audits
- Stakeholder Management
- Proficiency in HRIS
- Worked on tools such as Workday, IQN, Ariba, MS Excel, Basics in Macros, MS PowerPoint, Visio, MS PowerView
Languages
- English
- Hindi
- Malayalam
- Tamil
Area Of Expertise
- Team Player
- Employee Engagement
- Performance Management
- Retention
- Succession Planning
- Exit Process Management
- Project Management
- Training and Development
- Human Resource Audits
- Stakeholder Management
- Contract and Vendor Management
- Proficiency in HRIS
Personal Information
- Notice Period: 2 months
- Date of Birth: 11/13/85
- Nationality: Indian
- Marital Status: Married
- Visa Status: Currently in India
Timeline
Human Resource Direct Manager
Commonwealth Bank of Australia
08.2023 - Current
People Experience Advisor
Jones Lang Lasalle
07.2021 - 08.2023
People Advisor Sr Analyst
Accenture Solutions Pvt Ltd
06.2017 - 02.2021
HR Operational Advisory Analyst
Accenture
02.2015 - 06.2017
On Contract Role (Client Accenture)
Adecco India Pvt Ltd
08.2013 - 02.2015
Human Resource Executive
Info services
08.2012 - 08.2013
Human Resource Executive
IMS Learning Resources
01.2008 - 01.2010
MBA - Human Resource Management
MG University
B.Com. - Commerce with Computer Applications
Calicut University
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