Vijaya Laxmi

• Resolved complex issues related to software applications quickly and effectively.
• Investigated production issues reported by users and provided timely resolutions.
• Mentored junior staff members in coding best practices and problem solving techniques.
• Optimized databases to improve query performance.
• Led small development teams, overseeing project progress and mentoring junior engineers.
• Documented software designs and architecture for future reference and maintenance.

Clarity PPM Consultant - HCL Canada, Inc.

Oct 2019 - Sept 2024 - Toronto, Canada.

• Have worked on requirement gathering, scope, design, development, implementation, production support, customization, enhancement, administration, maintenance, and providing innovative solutions for Clarity PPM projects
• Have experience in Managing & Tracking Functional/Technical requirements
• I have played a role in various phases of the project life cycle, such as requirement definition, functional and technical design, testing, production support, and implementation.
• Provided functional and technical support for Clarity PPM - Portfolio Management, Resource Management, Project Management, Jaspersoft Report, Timesheet
• Co-ordinated with new clarity enhancements and manage monthly releases
• Followed Incident Management, Problem Management, and Change Management
• Prepare technical design document, procedure, and SQL queries.