Vijaya Laxmi Chilumula

Project Description:

Managed the development of a dynamic and responsive website for Modernize Tech, a respected technology firm specializing in software development, IT consulting, and digital solutions.

Responsibilities:-

• Collaborated with the team to conceptualize and design the website layout and structure.
• Utilized semantic HTML markup to enhance accessibility and optimize search engine visibility (SEO) for improved website performance.
• Applied CSS styling to the website, ensuring a modern and professional appearance while maintaining consistency throughout all pages.
• Leveraged Bootstrap framework for responsive design and streamlined development process.
• Ensured cross-browser compatibility and optimized performance to enhance the user experience.
• Seamlessly integrating contact forms and social media links to facilitate client interaction and engagement.
• Implemented Git version control to efficiently manage the project and track changes, ensuring seamless collaboration and transparency throughout the development process.
• Analyzed user requirements to develop software solutions and created technical specifications.
• Provided technical support to customers regarding product usage and troubleshooting issues.
• Collaborated with cross-functional teams to ensure quality assurance throughout the development process.

• University Canada West is the client I worked for in the admission process.
• Addressing the issues raised in the Salesforce ticketing tool.
• Supervised subordinate staff in carrying out daily duties and activities.
• Monitored all operations for potential security risks and threats.
• Assisted in developing organizational structures that optimized job responsibilities.
• Resolving Technical issues with My UCW Student Portal
• Troubleshooting Issues encountered taking responsibility to see that the issue is fully resolved.
• Assisting with Course access Issues. understanding their issues, analyzing the cause, and providing solutions/workarounds, within SLA.
• Working on Admission inbox and Updates inbox to address the queries raised by clients(Advisors) & Students.
• Works on tools like salesforce, LSBF(London Support) BSBI support(Germany).
• Working on resolving password reset issues for the UCW Student Portal.
• Resolving Migration Issues with the help of the CORE IT team.
• I am responsible for the deliverables of the team.
• I am responsible from First Letter of Acceptance to Final Letter of Acceptance after verifying all the documents and Processing the File to RO Team for Final Decision.
• I am responsible to take care of everything till the student is enrolled.

Analyst Trainee for “SAVANTTIS” worked at client location Deutsche Bank Testing at HCL SEZ Bangalore.

• Experienced in Software Manual Testing
• Strong in SDLC models and Integration of SDLC and STLC.
• Well-versed with various Software testing topics like Functional testing, Usability testing, and Compatibility testing.
• Proficient in various types of document preparation like Test scenarios, test data preparation, and Test Cases.
• Involved in various levels of Software testing Smoke, Retesting, Sanity, and Regression Testing.
• Strong in Bug Life Cycle and Bugs classification.
• Able to use ALM and JIRA for Defects reporting and tracking
• Was responsible for identifying infrastructure-related issues during the functional and nonfunctional test phases.
• Was responsible for examining and evaluating the functionality of the client’s application and working with the IT team to drive the solution.
• Was responsible for Defect tracking and reporting. Also, had to retest the cases where a defect was raised.
• Was responsible for creating ALM onboarding and off-boarding of the users.