Vijaya Mohana Reddy KommaReddy
Portfolio Manager - Global Supply Chain - IT (Dell)
3-6-369/B/3, Flat #101, Sphinx apartments, Street 1, Himayathnagar, Hyderabad
Summary
Self-directed, resourceful and result-driven Program Management professional with a total of about 21 years of diverse work experience in the IT sector, specializing in IT Portfolio Management / Strategy & Operations / Executive level advisory / IT infrastructure / Technical Support Operations / Training & Development. Adept at moving into new environments and extrapolate from the existing experience to quickly adapt to new ways fluently.
Overview
21
21
years of professional experience
5
5
Certifications
Work History
Consultant, Program Management
Dell International Services
3 2017 - Current
- Advisory/primary consultant to Vice President/APJ CIO on various strategic and tactical aspects of planning and execution.
- Collaborate with the Portfolio leadership team in formulating portfolio's (Global Supply Chain - IT) roadmap to align with organization's strategic objectives and guide to completion.
- Lead planning effort to lock portfolio roadmap by liaising with cross functional stakeholders like Product Managers/Enterprise Architects/Solution Architects/Engineering leads/PMO
- Partner with Finance in preparing Annual Operating Plan (AOP) for portfolio
- Communicate Annual Operating Plan (AOP) targets to leadership team , monitoring and controlling portfolio's costs to stay within AOP quarterly/annual budget targets
- Prepare staffing plan and partner with vendors to manage contractual hiring and consulting engagement based on demand.
- Offer support and guidance to portfolio leadership and frontline management for roadmap project execution to ensure all delivery milestones are achieved
- Lead the engineering initiatives for the portfolio - aimed at Digital Transformation.
- Support the Global CIO office in planning and executing skill development programs(L&D), trainings, Campus Hiring
- Plan and Execute India level events - annual parties / All Hands / Summits / Leadership visits.
- Own employee experience at site – Coordinate with leadership team, HR, security and facilities team in creating and maintaining secure and happy workplace
- Offer support and guidance for various Employee Resource Group initiatives (Supporting Dell's Culture Code)
- Form and lead site's Community Service core team – preparing charter of Community Service events - every quarter
IT Project Management Sr.Advisor
Dell International Services
09.2012 - 03.2017
- Delivered several large and medium sized IT projects related to Dell's Global Supply Chain from initiation to completion
- Developed detailed project plans, including timelines, budgets, resource allocation, and task assignments by collaborating with cross functional project teams (Developers/Testers/Business Analysts/Architects/vendors)
- Managed, monitored and reported project status/risks/issues to stakeholders in different forums.
- Tracked project progress, monitored milestones, and deliverables using project management tools (e.g., TFS, JIRA).
- Identified and mitigated project risks, proactively addressing issues to minimize impact on project timelines and quality.
- Communicated project status, updates, and key decisions to stakeholders and senior management.
- Conducted regular project meetings, including kick-off meetings, status updates, and post-mortems.
- Ensured adherence to software development best practices, quality standards, and regulatory requirements.
IT Infrastructure Project Manager
Mahindra Satyam BSG
06.2010 - 09.2012
- Led and managed IT infrastructure projects, including LAN/WAN implementation, network upgrades, server installations, data center migrations, and cloud deployments for enterprise customers of AT&T
- Developed detailed project plans, timelines, and resource allocation schedules.
- Managed project workflow end to end and ensuring all deliverables are met at every stage of workflow, on time
- Monitored project progress and performance, prepared regular status reports, and communicated updates to stakeholders, including senior management.
- Coordinated with stakeholders (Client-side staff, Engineers, Architects, procurement, sales, billing, etc.) Hosted project team meetings and reviewed/monitored project status
Team Manager
Dell International Services
10.2008 - 06.2010
- Managed teams consisting of technical support experts - US Consumer segment
- Owned team's performance in aspects like Issue resolution, Customer Experience, Cost Reduction, Revenue Generation, Quality parameters
- Coached, counseled team members in partnership with training team on Customer Handling Skills, Resolution capability
- Created Individual Development Plan for team members and facilitate their career progression in organization.
Sr.Training Specialist – II (Lead Trainer)
Dell International Services
06.2005 - 09.2008
- Facilitated “train the trainer” program for trainers and subject matter experts
- Imparted Technical / process / customer handling skills training (8 weeks) for newly joined technical support employees and took complete accountability of their performance during their probation period (6 months)
- Discussed ongoing quality issues / design aspects with Product design group
Technical Support Expert
Dell International Services
07.2003 - 06.2005
- Provided technical support on desktops, portables and printers to customers belonging to consumer segment of United States and Canada
Education
MBA -
Sikkim Manipal University
03.2012 - 2014.03
Bachelor of Information Technology -
IGNOU
New, Delhi 08.2000 - 2003.08
BTEC's Higher National Diploma - Computing
Edexcel
08.2000 - 20012
GNIIT - Software Engineering
NIIT
Hyderabad, India 12.1999 - 20022
Skills
Portfolio/Program/Project Management
Executive Level Advisory
Software Development Life Cycle
Supply Chain Management
Digital Transformation
IT Infrastructure/Telecom
People Management
Training Design & Delivery
Certification
PMP Certified
Timeline
IT Project Management Sr.Advisor
Dell International Services
09.2012 - 03.2017
MBA -
Sikkim Manipal University
03.2012 - 2014.03
IT Infrastructure Project Manager
Mahindra Satyam BSG
06.2010 - 09.2012
Team Manager
Dell International Services
10.2008 - 06.2010
Sr.Training Specialist – II (Lead Trainer)
Dell International Services
06.2005 - 09.2008
Technical Support Expert
Dell International Services
07.2003 - 06.2005
Bachelor of Information Technology -
IGNOU
08.2000 - 2003.08
BTEC's Higher National Diploma - Computing
Edexcel
08.2000 - 20012
GNIIT - Software Engineering
NIIT
12.1999 - 20022
Consultant, Program Management
Dell International Services
3 2017 - Current
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