Vijayanand T

Dynamic professional with extensive experience in equity advisory and client relationship management at JM Financial Services Ltd. Proven track record in franchisee development and KYC compliance, successfully enhancing client satisfaction and driving business growth. Adept at nurturing relationships and delivering quality services, ensuring client needs are met effectively.

• Equities, Commodities, Derivatives, , PMS, Wealth management. Mutual funds
• Playing Chess, Cricket, Reading books, Watching News

• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.
• Handling work allocation and plan for the day, fixing revenue targets and new appointment for the day and achieving goals
• Identifying and conducting different Sales Promotional activities in coordination with Team. Active coordinator in promotional activity.
• Organizing marketing campaigns and promotional activities, dealing with corporate account openings in developing business
• Meeting with HNI clients in procuring more business developments
• Service and Relationship Management
• Managing customer complaints and team members to service clients at complaints.
• Providing quarterly and annual reports, STT certificate in annual and explanations of those reports to the clients.
• Ensure coordination with different departments to resolve the complicated and escalated complaints/Requests.
• Handling customer queries for better turn around time and customer satisfaction.
• Develop and maintain a long-term relationship with the customer to maintain a high level of retention of the existing customer and generate business