VIJAYANAND GOVINDASAMY

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Results-oriented with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Proactive and versatile with a dedication to quickly adapting to new challenges.

• Strategic result-oriented leader with 20+ years of progressive IT experience in Quality Assurance and Program Management specialized to the P&C Insurance lines, Delivery, Engineering and Tech Consulting
• Extensive experience in implementing Guidewire suite, upgrades and Cloud migrations
• Significant hands-on experience in Automation engineering using Selenium and UFT
• Good experience in Data migration and Conversion
• Very good experience in web service configuration and integration
• Extensive experience in establishing QABA process and standards, Business Requirements, planning, execution, reporting, Traceability, and metrics
• Extensively handled ALM/Jira/TFS/Rally/Xerox for requirements, documentation and reporting
• Managed projects with 40+ team members (Onsite/Offshore) for QABA deliverables

• North America - USA & Mexico
• Europe - Denmark
• APAC - India

• QABA Lead and Delivery Manager, Worked with various North America based Insurance customer for Guidewire implementations for 15+ yrs.
• Project Management, Includes managing teams from various practices: Business Analyst, Quality Assurance, Scrum Master, Document Management (SmartCOMM & OnBase), Reporting (SQL/Informatica/Cognos) and Automation.
• Insurance Product Center of Excellence, Have worked on implementing Insurance Product Center of Excellence.
• Strategic Transformational Journey, Successfully driven Strategic Transformational journey of implementing: Agile transformation, Process Improvements, Rationalization and Automation frameworks.
• Business Proposals, Been part of various successful Business Proposals of building suitable Business Models, Technical Approach/Strategy and Value Propositions.
• Stakeholder and Customer Management, Experience preparing Statement of Work, Program Contracts, Addendums/Supporting Documents and presenting it to the client leadership and Stake holders.

Insurance Platforms: Guidewire, Enterprise Applications: SAP, ServiceNow, Oracle Apps, Test Automation: Selenium, QTP, UFT, Continuous Integration: Integration Layer: AWS, Azure, SoapUI, RestAPI, Postman, Swagger, Database and Reporting: Oracle, MSSQL, Informatica, Cognos, Test Management: ALM, JIRA, XEROX, RALLY, TFS, Support Tools: Request IT, ServiceNow, Guidewire Suite Analyst 10.0, ISTQB Certified - Advanced Level, PMI - PMP Certified, HP Certified - QTP & QC, Cognizant Certified - Insurance and Project Management, Cognizant Certified - Life and General insurance, Cognizant Certified - Property and casualty insurance (P&C), Cognizant Certified - Software Quality Assurance (CSQA)

VIJAY

• Managing the QABA delivery, Tech consulting and Service Offerings development for Insurance Domain based platforms/products and Packaged applications.
• Staying close to the industry trends on the Business and Technology transformations.
• Participation in Key Business events to demonstrate the organization offerings, capabilities in the respective Business/Technologies.
• Managed the Overall Program from Delivery, Quality and Cost aspects and to work closely with Customers.
• Drive the Program Increment Planning/Pre-planning sessions with the Product Owners, Scrum Masters, Business and Technical teams.
• Bring in Industry standards and value propositions to drive Quality and Efficiency levers.
• Work towards Customer's objective of expanding the platform at enterprise level to manage the Policy, Billing, Claims and Settlements across various Business Units.
• Work on the Effort and Cost estimation to roll-out the platform in other Business Units.
• On the Operation side to Onboard the resources by working with Customer/stakeholders to grant all the required Hardware, Software and Role group access and permissions.
• Measure and present the adherence of KPI and Critical SLA committed in the Contract.
• As a Delivery Manager driven the Monthly Governance Meeting with customers to discuss about Delivery Accomplishments, Updates on KPI and SLA, Program Level Risks / Issues and Roadmaps.
• Prepare Overall Program Level Strategy and Approach in delivering the Features to Business.
• Work with the team to identify efficient tools for Automation considering the Application ecosystem and Technology landscape.
• Tools implementation, drive the team to Adopt, Enhance and Create In-house accelerators to drive efficiency.
• Being part of Transformation Journey of implementing Tools and Automation, Process Maturity / Improvement, best practices and Business Satisfaction Improvement.

QABA Manager, P&C Insurance Practice and Enterprise applications, which entitles the scope of building the Practice - Solution Offerings and Capabilities, Delivery, Management, Consulting and implementation of QABA process and standards., Focused Business and Quality Assurance Delivery Management for P&C Insurance platform - Guidewire and Enterprise applications, Managed QABA delivery with a team of 40+ onsite/offshore resources (USA/INDIA), Insurance programs delivered: Application Modernization, Data Migration/Conversion, Cloud implementation/Upgrade, Integration Enhancements, Product launches, Regulatory requirements, Technical Upgrades, Product engineering for home-grown proprietary - Quality Dashboard framework (Test Metrics configuration and integration with Test Management tools), Manage the Product life cycle and define the incremental scope according to the client requests and with reference to industry standard enhancements