Vijayaprakash K
Chennai,India
Summary
Healthcare process associate with 2.5 years of experience in membership enrollment and data management. Proven track record in eligibility verification, enrollment processing, and quality assurance at Accenture. Skilled in maintaining HIPAA compliance and meeting SLAs using EMWS, ORM, PSP, CM, MOC, and Microsoft Office. MBA graduate with strong analytical and process improvement skills.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work history
Process Associate US Healthcare Membership Enrollment
Accenture
Chennai
2022.02 - Current
- Validated member demographics and enrolment details to manage transactions accurately.
- Updated records based on client guidelines while maintaining quality checks.
- Oversaw HIPAA-aligned handling of confidential member information and data privacy standards.
- Coordinated enrolment termination, reinstatement, and demographic change requests within SLAs.
- Delivered reliable processing that upheld compliance and sustained client satisfaction.
Education
MBA - Human Resources Management
Alagappa University
Tirupattur 2023.06 - 2025.04
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power point
- EMWS EM ORMB CM PSP
Languages
English
Advanced
Tamil
Native
Telugu
Beginner
Work Highlights
- Eligibility Verification
- Member Data Management
- Enrollment Processing
- Termination & Reinstatement
- Demographic Updates
- HIPAA Compliance
- Quality Assurance
- SLA Management
Measurable Achivements
- Processed 200+ membership enrollments per day
- Maintained 99.8% quality accuracy
Timeline
MBA - Human Resources Management
Alagappa University
2023.06 - 2025.04
Process Associate US Healthcare Membership Enrollment
Accenture
2022.02 - Current