Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Cognizant Technology Solutions
03.2020 - Current
Project Delivery Activities
Delivering the planned sprint tasks as per project objectives and per requirement with best quality and zero escalations
Review Weekly /Monthly Report & Present them to higher management and also discussing the status with business group and suggesting any improvements in the process if required
Tracking by conducting periodical status meetings with all the teams involved in project delivery
Making sure the team follows agreed Metrics without any deviations
Coordinating between Onsite team and Offshore team for better output and productivity
Monitoring the overall workload and capacity assigned to the sprint team
Implement value ads and best practices on client deliverables time to time during project delivery lifecycle
Project Management Activities:
Managing Project Proposal with understanding the client business model and articulate the business functions and its relevant requirements and challenges in to a project proposal and submit for the necessary client stakeholders for their approval.
Actively involving in Project Activity Planning and Sequencing on planned components
Identify, highlight project risks and develop mitigation plan during sprint 0 activity
Monitor & Tracking the project progress on timely fashion and taking the necessary actions if found any deviations or roadblock, to meet the project end date
Tracking the critical paths till the end of project
Getting formal acceptance from project stakeholders of all Deliverables\Projects from inception to completion
Maintaining the project health score 100% or as per company standards
Manage business product owner’s interactions as a single point of contact for the project
Risks and Issues Management
Identify risks and issues from overall project standpoint during project execution
Tracking issues and risks from onshore/offshore perspective along with any change impact and its’ probability.
Discuss and come up with mitigation plan and discuss the same with cognizant management and client partner
Update the product owners about the risks and issues during L2 /L3 level meetings held
Making sure to take the responsibility to track them until closure.
Quality Management and Handle Severity Tickets
Participate in project artifacts quality reviews, audits and perform stage gate with checklists at different stages on software lifecycle.
Identify opportunities for quality improvement with least minimum defect leakage
Chart out plans for reduction of defects during, and post project delivery go live
Handle level 1/level 2 escalation from project stakeholders and address them to prevent the issues from reoccurring for next release plan.
Meet all quality check and standards adhering to the project and related components
Resource Management
Building the productive and efficient sprint team along with hire or remove any resource based on feedback from cognizant management
Setting Performance Goals for associates as per cognizant company standards
Provide recommendation for appraisal and promotion for associates during annual cycles to cognizant management
Mentoring the team from project execution perspective
Organizing the team based on their skills to productively complete work assignments
Project team acquisition and Coordinate and facilitate staff development activities like Boot Camp, Technical, and Domain & Soft Skills Trainings.
Project plan execution and control
Involved in forecasting, planning & tracking key delivery activities for this account.
Taking tasks related to project sprint 0 assignment or project enhancement along with bug fix request.
Review efforts spent by team members on regular basis and track the deliverables.
Client coordination on daily basis with regular project execution updates,dependencies, handovers and task continuation, periodic project plan updates to show progress.
Prepare and maintain various project metrics bases on project phases
Prepare, review and circulate sprint planning and status reports
Associate Manager
Guru Gowri Krupa Technologies (India) Pvt Ltd
12.2013 - 02.2020
Conducts regular audits and reviews for the projects to ensure resources are aligned with practice goals and ways of working
Able to do multi-task, triage issues, react well to changes, work independently in a fast-paced environment
Proactively solve problems and suggest process improvements
Provides test sign offs and ‘Go/No-Go Recommendations
Sound working knowledge on types of testing like Smoke, Sanity, Functional, Regression, Adhoc, UI, Integration and Database Testing
Experience in new mobile testing areas like – testing over cloud like Perfecto Mobile, Device anywhere, Automation testing for mobile applications, Mobile Payments, Experience in Mobile Automation, Performance tools
Expertise in Security testing using tools like HTTP Scooping and ZAP
Having good experience on Test management tools like Dev Test, QC and QMetry
Good experience on Bug Management tools like Dev Track, Mantis and JIRA
Good exposure on Project Management tool like Hades
Providing Estimations, Creating Test Strategy for Mobile/Manual Testing Projects across Banking/Insurance/Telecom/Healthcare/Shipping/Retail domains
Experience in Testing Mobile apps across all the market leading Mobile Platforms Android/iOS/Windows
Expertise in Native/Hybrid/Mobile web apps End to End testing over Devices/Emulators/cloud tools
Having exposure to Rest and XML services
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Mentored and supported department employees to create strong workplace culture.
Oversaw training and onboarding process for all newly hired employees within QA department.
Coordinated resources from stakeholders and mapped out project deliverables.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Mentored team members to enhance professional development and accountability in workplace.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Scrum Master
Guru Gowri Krupa Technologies
12.2013 - 02.2020
Member of Tech COE and Involved in preparing RFP’s, POC’s and RFQ’s
Member of ISMS Audits, which includes ISO 27001
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Applied agile methodology to shorten cycle time and achieve target margins.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Led sprint reviews and planning meetings to promote full team engagement.
Managed product backlog and supported Scrum framework for monthly sprint releases.
Worked to provide continuous improvement for product development lifecycle.
Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
Evangelized Agile as strategic asset of culture and business value.
Researched current trends to stay knowledgeable in Scrum methods.
Streamlined and optimized workflow and communication by implementing Agile frameworks.
Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
Assessed and analyzed customer requirements to develop effective project plans.
Communicated project updates to stakeholders at all levels.
Coordinated with external vendors to deliver IT project components.
Project Lead
Electronic Arts (India) Pvt Ltd
Hyderabad
12.2009 - 10.2013
Lead a team of 15 members
Energetic and self-motivated, hardworking and dedicated towards work, at ease in a high stress environment requiring the superior ability to effectively handle multi-task levels of responsibility
Completed 6 brew projects without any NSTL Failures
Completed two projects in Kindle platform and got best game award and top downloading game on the Amazon deck.
Met with manager weekly to provide detailed project report and milestone updates.
Produced quality standards, checklists, report templates, and processes.
Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
Partnered with project team members to identify and quickly address problems.
Updated customers and senior leaders on progress and roadblocks.
Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Reduced risk and coordinated project specifications to meet safety and federal compliance.
Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
Set up and managed team meetings.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Analyzed project performance data to identify areas of improvement.
Maintained open communication by presenting regular updates on project status to customers.
Monitored project progress, identified risks and took corrective action as needed.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Team Lead
Jump Games Pvt Ltd
Pune
07.2008 - 12.2009
Interaction with Graphic Artists, Designers when the project is under development
Involved in Review Meetings held for Development Projects
Involved in all Creation Projects where Alpha Testing to be done
Worked with the Brew, CDMA, GSM Devices and Touch Screen devices
Understanding Software requirement specifications and preparing effective test cases as per the document specification
Experience in Functionality Testing, Regression Testing, Integration Testing and System Testing
Exposure to all stages of Software Development Life Cycle (SDLC) of applications
Participated in Defect management and Bug Reporting using bug-tracking tools for business software's
Actively involved in participation of weekly project status meetings with Team Members, Team Lead and Project Manager
Experience of BREW Testing, having knowledge of Emulator and simulator testing concept
Achievements:
Best Team Leader award for ICC Twenty20 project
Best tester for the BMX 3D project.
Sr. Game Tester
Gameloft India Pvt Ltd
Hyderabad
08.2007 - 06.2008
Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
Collaborated with team members to test multi-player content during quality assurance tasks.
Followed procedural protocols for determining content functionality and quality.
Developed and maintained defect databases for known issues.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Documented testing procedures for developers and future testing use.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Test Engineer
I9 Solutions Pvt Ltd
Hyderabad
11.2005 - 07.2007
Experience in Functionality Testing, Regression Testing, Integration Testing and System Testing
Exposure to all stages of Software Development Life Cycle (SDLC) of applications
Experienced in designing and executing Test cases
Defects were tracked using Defect Tracking Tool
Successfully implemented and administered databases for payroll applications
Reviewed, evaluated, and identified requirements for testability.
Secured and allocated resources to manage planning and operations in testing cycle.
Tracked test reports and failures determined by root cause data trends.
Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Trained and mentored junior engineers, providing guidance and direction.
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions