Summary
Overview
Work History
Education
Skills
Timeline
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Vijayashree Hegde

Vijayashree Hegde

Senior Processing Associate
Bengaluru

Summary

Reliable employee seeking Managerial position. Offering excellent communication and good judgment who is also organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced in the process and a leader who believes in leading by Example

Overview

5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Senior Sales Processing Associate

Hewlett and Packard Enterprise
Bengaluru
02.2022 - Current
  • Have been one of the efficient NGIT SPOC and have been experimenting and testing the NGIT tools on a regular basis.
  • Trained the team on NGIT tools , and have helped the IT and S4 team resolve and identify the bugs by identifying the errors and implementing the solutions.
  • Have been the go to person for NGIT clarifications for even the Chennai and direct teams.
  • Have worked on resolving the issues and clarifying the doubts of the customers proficiently.
  • Along with managing the general AOL activities works on Greenlake Projects and also works with the DC Core team to provide the quotes and contracts to the customers on time.
  • Worked with the GTX migration team resourcefully in migrating the SAP documents to S4.

Sales Processing Associate III

Hewlett and Packard Enterprises
Bengaluru
05.2019 - 02.2022
  • Acted as the Account operational Lead for a Channel Partner very Efficiently and was recognized for the work multiple times.
  • Improved operations through consistent hard work and dedication.
  • Helped the team members around the clock to make the process more stable and easier.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor with solutions.
  • Became the primary AOL for the same Channel Partner.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
  • Acted as SPOCS for multiple projects and have trained other AOLs also on the same who have eventually taken over those activities.

Sales Processing Associate II

Hewlett and Packard Enterprise
Bengaluru
05.2017 - 05.2019
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Worked in both Indirect and Direct team and could procure knowledge from both.
  • Been the Top team member for multiple months winning accuracy and performance awards.


Education

Bachelor of Commerce - Accounting And Business Management

Poornaprajna College
Udupi
07.2013 - 05.2016

Skills

    Office

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Timeline

Senior Sales Processing Associate

Hewlett and Packard Enterprise
02.2022 - Current

Sales Processing Associate III

Hewlett and Packard Enterprises
05.2019 - 02.2022

Sales Processing Associate II

Hewlett and Packard Enterprise
05.2017 - 05.2019

Bachelor of Commerce - Accounting And Business Management

Poornaprajna College
07.2013 - 05.2016

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Vijayashree HegdeSenior Processing Associate