Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Work Availability
Timeline
Hi, I’m

VIJAY BHARATHY PS

Senior Manager-Finance & Accounts Operations
Chennai
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VIJAY BHARATHY PS

Summary

Proactive and meticulous Senior Manager with over 21 years of experience in Finance & Accounts function cut across wide range of industries viz, Manufacturing, Retail, Banking, Telecom, Healthcare, Life sciences, Consumer goods and Media . Proficiency in operations, service delivery, project management, people management, stakeholder management, process improvement, automation, and process transformation. Result driven and customer-oriented professional with expertise in generating optimal satisfaction levels while building profits and accelerate revenue \ new client generation to the organization.

Overview

22
years of professional experience
18
years of post-secondary education
7
Certificates

Work History

Accenture Solutions Pvt.Ltd
Chennai

Business Transformation Manager
06.2023 - Current

Job overview

  • Managed 30+ deals & customers in Banking, Financial Services sectors spread across NAM, EU, APAC region
  • Responsible to identify business opportunities, gather business requirements from business users \ end users, translate business requirements to technical \ system specifications, drive business & digital transformation, develop AS IS & TO BE process maps, build, maintain & support the tools \ applications developed for business users, maintain relationship with business users, cross functions such as IT, Legal, Compliance, Finance teams
  • Responsible for evaluate, assess business process, perform cost benefit analysis and propose best fit solution
  • Facilitate with business users community, technology group, testing team to track the status of project phases - Assessment, CBA, Qualifying the solution, Requirement gathering & sign off, build, integration testing, SIT, UAT, bug fixing, UAT sign off, Go Live, extend the support for Sanity & Hyper care phases
  • Responsible to identify business opportunities, convert challenges into business opportunities, digitally transform the finance function, create value for customer in terms of revenue enhancement, improvisation of cash flow, arrest revenue leakages, optimize the operating cost, improve net profitability
  • Applied principles of change management, organizational design and business process improvement to stimulate customer interest and attract untapped demographics.
  • Developed and managed tailored business growth strategies, supporting clients through design, construction and execution.
  • Recommended and implemented practical business process solutions, working directly with stakeholders to drive customer expansion and increase revenue generation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Philips Global Business Services
Chennai

Senior Manager, Projects
09.2019 - 04.2023

Job overview

  • Global Process owner for O2C and R2R operations and handled more than 400 FTEs of team size
  • Responsible for Order Management, Invoice to customer, Credit Management, Collections, Dispute Management, Cash Application, Balance Sheet Account Reconciliation, Fixed Assets, Intercompany, MJV, Month close activities
  • Successfully managed global portfolios across multiple markets and achieved 15% reduction in AR overdue
  • Implemented automated SAP solution and Robotics Automation for sending SOA and Dunning letters to customers, resulting in 15 FTE savings in collections workload
  • Transformed cash application process by implementing Robotics Automation, Auto Bank, EDI, and Direct Debit, resulting in 75% auto clearance hit rate (resulted in savings of 10 FTEs)
  • Led digital transformation efforts for O2C, R2R domains by implementing over 100+ bots using Uipath, Automation Anywhere platforms, improving productivity and achieved savings of 150 FTEs
  • Standardized processes across various business groups and optimized way of working
  • Led process transitions from NAM to Chennai and Europe to Poland and moved 120 FTE roles, including clear milestones and extended post Go-Live support
  • Efficiently managed portfolios and AR overdue by migrating company codes from local/small systems to standardized SAP system/kernel
  • Trained as expert in SAP functionalities, specifically in SAP FICO.
  • Successfully designed end to end One standard process to be followed by global teams & hubs
  • Spearheaded UAT to set up new company code, business, migration and ensure successful Go-Live without any issues
  • Chaired Governance calls to ensure global teams, hubs, vendors\service providers and markets follow standardized process without any exceptions
  • Transformed the business processes through cutting edge technologies – Robotics, Data Analytics & Auto Bank
  • Participated in bids to fit in appropriate Vendor \ Service provider to manage business process and optimize operating cost; monitored vendor performance in line with Contracts\SOW, KPIs, SLA and ensure payment to vendor based on performance
  • Managed system migration, acquisitions, mergers, spin off to ensure data protection, knowledge retention, process standardization and SoX / Audit compliance
  • Acted as Program Manager for RPA to deploy Bots across finance functions and towers – OTC, PTP, RTR; identified and analyzed risks in process and ensured mitigation plans are in place to comply with industry standards and best practices
  • Managed internal and external audits and made sure 100% compliance is maintained in process
  • Motivated team to bring in more innovative ideas to improvise process and translate ideas into business solutions
  • Continuously working to improve operational system, work instructions, processes, policies and procedures, reporting dashboards to get better visibility on process for Leadership teams
  • Meeting team on weekly basis and provide Mentoring and coaching to team to improve work environment and health of process

Cognizant Technology Solutions
Chennai

Deputy General Manager
09.2006 - 09.2019

Job overview

  • Managed Operations & Service delivery of end-to-end process of P2P, O2C & R2R domains.
  • Oversaw operations and delivery of 3rd party customers of Retail, Life sciences, Healthcare, Banking & Financial services, Telecom, Media and Manufacturing industries
  • Handled invoice processing, vendor master management, Payments, T&E process, vendor statement reconciliation, query resolution, EDI, Direct Debit, Stock Take, Inbound calls\Help desk, Non-PO invoices and AP reports of P2P domain. O2C-order management, invoice to customer, collections, disputes management, cash application & credit management. R2R-Balance sheet account reconciliation, chart of accounts, fixed assets, re-class, accruals, manual journal entries and month end close activities
  • Successfully managed P2P & R2R process transition from UK, leading to successful Go-Live and gained contract value of $10Mn
  • Led a transition team in US, facilitating knowledge transfer and successfully transitioning P2P & O2C process, resulting in a contract value of $6Mn
  • Transitioned Accounts Payable process for South Africa manufacturing company, resulting in revenue gain of $2Mn
  • Implemented Robotics Process Automation (RPA) by identifying high manual efforts, simple, repetitive and non-judgmental process and achieved YoY savings of 10% (reduced 25 FTEs)
  • Played crucial role in ERP migration project worth $90Mn, ensuring smooth system and data migration without any issues
  • Implemented automated mail room solution that saved customer approximately 9 full-time employee positions
  • Completed Six Sigma Green Belt project and received certification, resulting in 30% increase in team productivity and savings of 9 FTEs
  • Utilized Lean Six Sigma methodologies to improve 3-way match rate from 80% to 85%, resulting in 10 FTE benefit
  • Proactively performed analysis and identified duplicate payments worth £600K (0.9 Mn USD) and prevented revenue leakage
  • Analyzed payments and identified early payments to vendors worth £10 Mn (16 Mn USD) and streamlined payment terms to improve working capital
  • Successfully led team in generating innovative ideas, achieving 100% score in innovation index as part of organizational initiative
  • Received Innovation Champion Award in recognition of successful innovation leadership
  • Implemented OCR solution (Abbyy Fine Reader) to automate Invoice Processing, resulted in productivity improvement of 75% and savings of 15 FTEs
  • Completed Yellow Belt Project to enhance Invoice Processing accuracy from 98.5% to 99.5% and achieved certification.
  • Drove and analyzed P&L to optimize operating costs, identify ways to reduce direct & indirect costs, increase revenue and improve profitability of accounts-Sole owner of $10Mn Revenue generating accounts
  • Managed Financials planning and analysis, budgeting, forecasting, variance analysis of Portfolio net worth $100Mn
  • Drove Robotics Process Automations using various tools - Ui path, Automation Anywhere
  • Implemented OCR solution using Abbyy Fine Reader & Flexi capture and transformed invoice processing in P2P. Productivity improved by 75% and accuracy improved more than 99.5%
  • Implemented Smart Audit tool which picks random samples for audit based on intelligent methodology and filters potential erroneous documents
  • Implemented Duplicate validation tool (Third eye tool) which runs based on multiple permutation & combination and throws probable duplicates helps to avoid duplicate payment to vendors
  • Implemented automated vendor statement reconciliation tool which helps to perform reconciliation of more vendor accounts(4X) and helped to keep books clean
  • Implemented automatic work allocation tool based on skills, experience and knowledge of team members which helped to track capability of team members and identify opportunity for cross trainings
  • Responsible to track metrics and process KPIs to ensure metrics are in upward trend – Tracking of Paid on Time (POT), First Pass Yield (FPY), PO Penetration, Debit Balance Report, OCR Penetration
  • Responsible to track, monitor and optimize financials of project to ensure cost effective operations and improve profitability
  • Responsible to review the controls periodically and ensure that process is 100% compliant with ISO standards & SOX compliant
  • Identified skillful resources specific to projects to meet customer expectations on delivery
  • Mentored and developed skills of associates by providing necessary trainings and coaching
  • Conducted regular BCP testing to ensure backup plans and BAU to ensure flawless service delivery
  • Proactively identified potential risks in process by doing regular review of process FMEA and developed strategies for preventive controls
  • Supported sales and solutions team by responding to queries and created RFP & RFQ for new deals
  • Supported TAG team by doing operations round interview to hire right skillful resources
  • Conducted monthly Town Hall with team members to provide insight of process performance, volume, metrics, status of projects, areas of improvements, opportunities, new business deals, rewards and recognition, voice of customer and created more transparency in process
  • Nominating team members for internal training based on their skills, career aspirations, project requirements
  • Conducting regular feedback sessions, performance evaluation meetings, 1-1 meetings and skip level meetings with team members to understand people concerns, issues and address them appropriately in a respectful manner
  • Assess process performance and identify the challenges, areas of improvements & opportunities and convert them into Lean \ Six Sigma projects and assign projects to team members to drive the project as part of performance goal and attach process excellence lead to the project who can support project owner to drive the project towards successful closure
  • Having regular weekly \ bi-weekly \ monthly meetings with customers and stakeholders and translate their feedback as “Voice of Customer” and work towards showing improvement in provided feedback
  • Work with onsite Account Manager and get CSAT score from customer, work on areas where score is low and show improvement on low scored areas
  • Review score of Employee Engagement survey and address issues and people concerns along with HR personnel
  • Drive organization initiatives and motivate team members to actively participate, contribute and volunteer for events

APEX Knowledge Solutions
Chennai

Quality Analyst
09.2004 - 08.2006

Job overview

  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed and maintained quality assurance procedure documentation.
  • Analyzed quality and performance data to support operational decision-making.

Ritika Inftoech Pvt. Ltd
Chennai

Quality Analyst
11.2001 - 09.2004

Job overview

  • Responsible for performing quality check on posted transactions and proactively identify errors
  • Monitor team and individuals performance and provide feedback to Team Leads based on nature and pattern of errors
  • Drive quality initiatives and inject quality DNA within team

Education

University of Madras
Chennai

Bachelor of Science from Mathematics
06.1998 - 11.2005

Pondicherry University
Chennai

MBA from Finance
07.2007 - 12.2010

Karnataka State Law University
Bengaluru

LLB from Law
07.2009 - 12.2016

Skills

    Project Management

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Accomplishments

    Received Innovation Champion award for achieving 100% in Innovation Index by generating high number of innovative ideas and displayed high degree conversion of ideas into projects & business solution till implementation

    Received Frontline Leadership Award for exemplary display of leadership skills and driving the team

    Rewarded as Idea Champion of the Account for mentoring, coaching and motivating the team to think through and come up with more process improvement ideas

    Rewarded as "Best Associate of the Quarter"

Software

SAP FICO

Certification

Six Sigma Green Belt

Availability
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Timeline

Business Transformation Manager

Accenture Solutions Pvt.Ltd
06.2023 - Current

SAP FICO

11-2022

RPA UiPath Foundation

04-2021

Senior Manager, Projects

Philips Global Business Services
09.2019 - 04.2023

Six Sigma Green Belt

08-2017

Managerial Skills improvement program

10-2015

Driving Change Program

12-2011

ITIS Yellow Belt

02-2011

Karnataka State Law University

LLB from Law
07.2009 - 12.2016

Budding Leader Program

01-2008

Pondicherry University

MBA from Finance
07.2007 - 12.2010

Deputy General Manager

Cognizant Technology Solutions
09.2006 - 09.2019

Quality Analyst

APEX Knowledge Solutions
09.2004 - 08.2006

Quality Analyst

Ritika Inftoech Pvt. Ltd
11.2001 - 09.2004

University of Madras

Bachelor of Science from Mathematics
06.1998 - 11.2005
VIJAY BHARATHY PSSenior Manager-Finance & Accounts Operations