Poonam Desai
Navi Mumbai
Summary
Results-driven IT Project Manager with 12+ years of BFSI experience, specializing in digital transformation, workflow automation, and payment gateway integrations (including UPI APIs). Adept at bridging business and technical teams to deliver secure, scalable, and compliant solutions across core banking and digital payment systems.
12+ years of IT experience in Banking & Financial Services (BFSI). Expertise in project management, business analysis, and application ownership. Strong knowledge of Payments, UPI, Core Banking Systems, Reconciliation, Workflow Automation. Skilled in Agile & Waterfall methodologies, vendor management, and regulatory compliance. Proven record of leading cross-functional teams and delivering mission-critical banking applications.
Overview
12
12
years of professional experience
Work History
Assistant Vice President – Project Manager (Banking IT)
YES Bank
08.2024 - Current
- Application owner for collection systems integrated with multiple payment gateways (Atom, Easebuzz, Razorpay, CCAvenue, PhonePe, and UPI APIs).
- Ensured compliance and smooth rollout of payment solutions.
- Coordinated with IT product, vendors, and stakeholders for UAT, deployment, and production support.
- Published weekly project status reports and facilitated JAD sessions.
Senior Manager – Project Manager (Banking IT)
RBL Bank
01.2022 - 07.2024
- Led workflow automation projects across retail banking operations.
- Application owner for KYC systems, ensuring compliance and smooth rollout.
- Coordinated with IT project managers, vendors, and stakeholders for UAT, deployment, and production support.
- Published weekly project status reports and facilitated JAD sessions.
Senior Manager – Business System Analyst
HDFC Securities Ltd
10.2021 - 01.2022
- Managed APIs for mobile applications.
- Oversaw vendor management, defect tracking, and production rollouts.
Manager – Business System Analyst
Axis Bank Ltd
03.2018 - 10.2021
- Managed reconciliation applications (FASTag, CCRS, BBPS).
- Developed automation tools to improve reconciliation efficiency.
- Oversaw vendor management, defect tracking, and production rollouts.
Assistant Manager – Java Developer
HDFC Bank
03.2014 - 03.2018
- Designed and developed in-house banking applications (PFMS, eKYC, Sovereign Gold Bond Scheme, PM Social Security Schemes).
- Provided UAT and production support, ensuring bug-free delivery.
- Total Experience: 12+ years
- Industry: Banking & Financial Services (BFSI)
- Proven record of leading cross-functional teams and delivering mission-critical banking applications.
- Project management
- Business analysis
- Application ownership
Education
BCA - Computer Science
Tilak Maharashtra Vidyapeeth
Diploma in Computer Engineering -
Tilak Maharashtra Vidyapeeth
Software Engineering -
NIIT
Skills
- MS Project
- JIRA
- Confluence
- TFS
- GitHub
- Java
- J2EE
- HTML
- JavaScript
- PL/SQL
- Shell Scripting
- Oracle
- MySQL
- AWS
- UNIX
- Linux
- Windows
- Core Banking
- KYC
- Reconciliation
- Digital Payments
- Payment Gateways
- UPI API Integration
Personal Information
Date of Birth: 06/13/92
Languages
- English
- Hindi
- Marathi
Accomplishments
- Rewarded at YES Bank for critical project completion in record time.
- Silver Star Award at HDFC Bank for bug-free application development.
- Recognized by Group Head at Axis Bank for successful project delivery during pandemic.
Core Competencies
MS Project, JIRA, Confluence, TFS, GitHub, Java, J2EE, HTML, JavaScript, PL/SQL, Shell Scripting, Oracle, MySQL, AWS, UNIX, Linux, Windows, Core Banking, KYC, Reconciliation, Digital Payments, Payment Gateways, UPI API Integration
Timeline
Assistant Vice President – Project Manager (Banking IT)
YES Bank
08.2024 - Current
Senior Manager – Project Manager (Banking IT)
RBL Bank
01.2022 - 07.2024
Senior Manager – Business System Analyst
HDFC Securities Ltd
10.2021 - 01.2022
Manager – Business System Analyst
Axis Bank Ltd
03.2018 - 10.2021
Assistant Manager – Java Developer
HDFC Bank
03.2014 - 03.2018
BCA - Computer Science
Tilak Maharashtra Vidyapeeth
Diploma in Computer Engineering -
Tilak Maharashtra Vidyapeeth
Software Engineering -
NIIT