Vijay B
Business Process Lead
Bangalore,Karnataka
Summary
Business leaders are proven to develop and implement business management initiatives. Creates business strategies, allocates resources, finds ways to increase productivity, and assesses employee performance. Bridges communication between partners and suppliers with strong business acumen and managerial abilities.
Multitasking Business Process Analyst supporting the definition and implementation of strategic initiatives for business transformation. Highly respectful employee with over 5 years of experience communicating and collaborating with business experts and recommending project team requirements. Remaining composed in all types of situations. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management skills, and problem-solving skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Business Process Lead
Tata Consultancy Services
Bengaluru
09.2018 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Worked with colleagues to create prototypes for designs and training materials.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coordinated weekly meetings for internal and external groups.
- Assessed business processes and identified ways to boost improvement.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty
Subject Matter Expert
Infosys
Bengaluru
02.2015 - 07.2018
- Designed and prepared technical reports, studies, and related documentation
- Managed user accounts, permissions and group policies for optimal system security
- Improved system performance by eliminating operational gaps and software bugs
- Improved user productivity and efficiency through system training and support
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features
- Prepared proposal documentation and specifications based on user analytics
- Monitored and tracked user progress to identify improvement opportunities
Education
Bachelor of Engineering - Computer Science
Shridi Sai Engineering College
Bengaluru 06.2007 - 08.2011
Skills
TCP/IP protocol
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Process Lead
Tata Consultancy Services
09.2018 - Current
Subject Matter Expert
Infosys
02.2015 - 07.2018
Bachelor of Engineering - Computer Science
Shridi Sai Engineering College
06.2007 - 08.2011
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