Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vijaykumar Gogineni

Vijayawada

Summary

To attain a Suitable position with a company that provides opportunity to use both my professional and Business development skills. High-energy [Industry] management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Versatile Assistant General Manager with 2 years of experience overseeing daily automobile service operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

Assistant General Manager Service

SM Auto Haus Ltd
11.2020 - 08.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Mentored and motivated team members to achieve challenging business goals.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Managed budget implementations, employee evaluations, and contract details.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Interacted well with customers to build connections and nurture relationships.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Deputy Service Manager

AUTOMOTIVE MANUFATURES PVT LTD (MAHINDRA) VIJAYAWADA
09.2015 - 10.2018
  • Greeting customers and interact with them to understand vehicle problems
  • Drive the vehicle with the technician and customer to gain firsthand knowledge of the vehicle problems
  • Maintain and manage a daily record of repairs and services of vehicles undertaken and completed
  • Ensure delivery of vehicles to customers on time
  • Supervise, manage and monitor automotive technicians and repairers
  • Ensure customer satisfaction at the highest level through effective services and repairs.

BODY SHOP MANAGER

ARUNA MOTORS PVT LTD (RENAULT SHOWROOM) VIJAYAWADA
03.2014 - 07.2015
  • Negotiating contracts with material suppliers
  • Monitoring efficiency of work and processes to ensure quality repairs
  • Supporting team members when required
  • Maintain equipment used in the body shop and ensuring regular services and maintenance checks are monitored
  • Recruiting personnel to ensure the body shop is adequately staffed
  • Directing team members in handling day to day problems.

Service Engineer

Subaru Interactive
09.2009 - 04.2014
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Monitored product quality and communicated necessary improvements to site superintendent.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Managed efficient teams of up to 30 employees.
  • Managed efficient teams of up to [Number] employees.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Organized ongoing maintenance schedules to boost system performance.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Created and maintained daily and weekly reports for upper management.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Utilized proper tools and materials to adhere to safety guidelines.

Education

Master of Science - Automobile Engineering

RMIT
Melbourne
06.2009

Skills

  • Intermediate user of C, C, Python, Java
  • Windows NT, XP, Vista, 7 & Linux
  • MS Word, MS Excel, MS PowerPoint & MS Outlook
  • Communication skills can work as an effective and contributing team member
  • Enjoy meeting with people and form quick rapport with people of different backgrounds
  • Accustomed to performing tasks without supervision
  • Professional approach to work and client service
  • Ability to take initiative and undertake additional responsibilities
  • Self motivated and sincere commitment to work ethic
  • Enjoy challenging environment and the satisfaction on the successful completion of tasks
  • Attention to detail and result oriented
  • Ability to integrate into a team and be a supportive team member
  • Quick to learn new skills and use them to enhance work performance

References

PROVIDED ON REQUEST

Timeline

Assistant General Manager Service

SM Auto Haus Ltd
11.2020 - 08.2024

Deputy Service Manager

AUTOMOTIVE MANUFATURES PVT LTD (MAHINDRA) VIJAYAWADA
09.2015 - 10.2018

BODY SHOP MANAGER

ARUNA MOTORS PVT LTD (RENAULT SHOWROOM) VIJAYAWADA
03.2014 - 07.2015

Service Engineer

Subaru Interactive
09.2009 - 04.2014

Master of Science - Automobile Engineering

RMIT
Vijaykumar Gogineni