Strategic and results-driven Lead - Resource Management professional with 2.8 years of experience in workforce planning, talent acquisition, and resource optimization.
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Adept at managing large-scale workforces, driving business-aligned workforce strategies, and ensuring optimal talent deployment to enhance revenue growth.
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Proven expertise in handling Fortune 500 companies, high-volume talent management, and streamlining workforce operations.
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Extensive experience in Manufacturing (12,000+ resources) and BFSI (4,000+ resources) industries.
SKILLS
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Workforce & Resource Management: Workforce Planning & Resource Deployment, Bench Management & C2H Hiring, High Volume Headcount Management, Career Planning & Competency Development
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Talent Acquisition & Hiring: Talent Acquisition & Pipeline Management, Behavioral-Based Interviews & Offer Management, Sourcing & Vendor Management, Applicant Tracking Systems (ATS)
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Business & Client Engagement: Client & Stakeholder Management, Grievance Handling & Escalation Management, Strategic Resource Planning for Fortune 500 Clients
WORK EXPERIENCE
Lead – Resource Management | TCS | 2016 - Present
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Managed workforce operations for 12,000+ resources in Manufacturing and 4,000+ in BFSI, ensuring efficient resource allocation and business continuity.
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Led end-to-end workforce planning, optimizing talent utilization and streamlining hiring processes through ATS and RMG systems.
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Spearheaded bench management strategies, successfully deploying 4,800+ unallocated associates and reducing non-billable duration.
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Facilitated C2H hiring drives, effectively managing 500+ contract-to-hire (C2H) positions and collaborating with vendor partners.
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Implemented strategic hiring & talent acquisition solutions, sourcing high-caliber candidates through vendors, referrals, and talent pipelines.
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Partnered with Fortune 500 clients, ensuring workforce alignment with business needs while mitigating client escalations on sourcing gaps.
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Successfully reversed multiple resignation cases, retaining key talent and addressing career aspirations through structured HR initiatives.
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Led escalation management, resolving workforce deployment challenges and ensuring smooth operational execution
Workforce & Resource Management: Workforce Planning & Resource Deployment, Bench Management & C2H Hiring, High Volume Headcount Management, Career Planning & Competency Development
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Talent Acquisition & Hiring: Talent Acquisition & Pipeline Management, Behavioral-Based Interviews & Offer Management, Sourcing & Vendor Management, Applicant Tracking Systems (ATS)
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Business & Client Engagement: Client & Stakeholder Management, Grievance Handling & Escalation Management, Strategic Resource Planning for Fortune 500 Clients
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.