Vijay Kumar Tondarapu
Retail Sales Associate
Visakhapatnam ,AP
Summary
Dynamic Back Office Associate at GRT Jewellers India Pvt Ltd, skilled in database maintenance and customer service. Successfully managed confidential client information while ensuring compliance with regulatory standards. Recognized for fostering a supportive environment through effective training and communication, enhancing team productivity and operational efficiency.
Overview
12
12
years of professional experience
Work History
Back Office Associate
GRT Jewellers India Pvt Ltd
09.2015 - Current
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Managed confidential client information with utmost care, ensuring data privacy and security.
- Maintained strict adherence to regulatory requirements within all aspects of back-office operations.
- Provided training to new hires, fostering a supportive work environment that encouraged growth and development.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
Computer Operator
Bhashyam Educational Institutions
05.2014 - 08.2015
- Generated reports covering details about data, system operation, and error monitoring.
- Created and maintained detailed records of all office activities.
- Coordinated and scheduled meetings and appointments.
Education
Bachelor of Science -
University of Rajasthan
JaipurSkills
Database maintenance
Data entry expertise
Mail handling
Customer service
Office administration
Data entry
Customer relationship management (CRM)
Payment processing
Timeline
Back Office Associate
GRT Jewellers India Pvt Ltd
09.2015 - Current
Computer Operator
Bhashyam Educational Institutions
05.2014 - 08.2015
Bachelor of Science -
University of Rajasthan