Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Vijay Kulkarni

Operations Management
Anjanapura, BDA Layout, J P Nagar 9th Phase,Bangalore

Summary

Results-oriented business leader with more than 16 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Hardworking and driven to work quickly and effectively on projects in all types of environments.

Overview

16
16
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
5
5
Languages

Work History

Operations Manager

Kritika Blossoms
Bangalore, Karnataka
10.2017 - Current
  • Purchasing and PO processing activities for Kritika Blossoms, Vendor Management, Contracts Management for General Expenses.
  • Exploring new business opportunities in tissue culture field.
  • Marketing of new products across India and abroad.
  • Responsible for entire export operations (Billing/Quality/Logistics/Packing)
  • Preparing all kinds of documents for exports.
  • Co-ordinate with freight forward agent and responsible for swift & smooth delivery.
  • Field visit along with technical expert and resolving farmer queries.
  • Building rapport with Client and internal customers.
  • Responsible for hiring new talent for the organization.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Trained new employees on proper protocols and customer service standards.
  • Handled a team of 15 members

General Manager - Operations

International Flower Auction Bangalore
Bangalore, Karnataka
02.2016 - 09.2017
  • Managing overall day today activities of flower auction center viz., Receiving of flowers, Cold storage management, Flower Distribution Management, Packing & dispatch etc
  • Increasing buyers and growers base every month and increase the revenue of IFAB.
  • Facilitating the direct sales process for flower supply across India.
  • Timely response to Electronic Auction System queries.
  • Cash Management on daily basis.
  • Conducting interactive sessions with flower growers & buyers.
  • Timely payment to the flower growers.
  • Monitoring the daily flower auction process and ensuring a smooth operation.
  • Responsible to build a cordial relationship between flower buyers & growers.
  • Conducting seminars, training programs, workshops for the flower growers and buyers.
  • Representing IFAB in all government meetings and seminars.
  • Preparation of Tender Documents in adherence with The Karnataka Transparency in Public Procurements Act (KTPP Act). Also responsible for scheduling tender dates along with Technical Bid/Financial Bid in e-procurement portal of Government of Karnataka.
  • Monitoring the development work undergoing at IFAB – Floral Studio, Training Centre, Roof Top Solar Panel, Rain Water Harvesting etc.
  • Handled a team of 20 members.

Operations Manager

Kritika Blossoms
Bangalore, Karnataka
08.2013 - 01.2016
  • Purchasing and PO processing activities for Kritika Blossoms, Vendor Management, Contracts Management for General Expenses.
  • Exploring new business opportunities in tissue culture field.
  • Marketing of new products across India and abroad.
  • Responsible for entire export operations (Billing/Quality/Logistics/Packing)
  • Preparing all kinds of documents for exports.
  • Co-ordinate with freight forward agent and responsible for swift & smooth delivery.
  • Field visit along with technical expert and resolving farmer queries.
  • Building rapport with Client and internal customers.
  • Responsible for hiring new talent for the organization.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Trained new employees on proper protocols and customer service standards.
  • Handled a team of 10 members

Team Leader - Operations

Tesco HSC
Bangalore, Karnataka
11.2011 - 08.2013

Trading Law & Technical Team

  • Make sure all the Emergency Product Withdrawals are issued within the agreed timeline
  • All the New Store are registered with the local governing bodies well in advance.
  • Recording all the Food Complaints and reporting it to the Regional Trading Law Manager.
  • Recording all the Accident/Injury data pertaining to Tesco employees & customers.
  • Generating invoices for all the Emergency Product Withdrawals (EPW’s)
  • Scheduling the Ethical Audit for all New Suppliers.
  • Responsible for handling swift resolution of escalations and resolving them.
  • Preparing the weekly book which is reported to Director of Commercial Services
  • Responsible for conducting 1-2-1 for the team member and providing adequate support for their training and progression
  • Coaching and supporting the team members in day today activities. Providing on-gong support to team members.
  • Generating daily/weekly/periodic reports in a timely manner. These reports were accessed by the entire Tesco business.
  • Setting Objectives for the team members. Conducting yearly and mid-year appraisal reviews.
  • Traveled to UK to attend Trading Law -Yearly Strategic Meet in Jan 2012.
  • Handled a team of 8 members

Team Leader - Operations

Ocwen Financial Corporation
Bangalore, Karnataka
08.2010 - 11.2011

Loan Resolution Processing & Underwriting Team

  • Reviewing the submissions for HAMP (Home Affordable Modification Program) Loans.
  • Review the loans submitted by the HRC’s for the in house modification plan.
  • Manage task deadlines to ensure timely delivery of review and distribution. Proactively identify opportunity areas for process improvement and propose initiatives to add value to the business
  • Conducting weekly 1-2-1 with team members and providing constructive feedback.
  • Responsible for achievement of productivity and quality goals as well as deadlines for team and department.
  • Coaching and guiding the team members. Provide floor support and feedback to team members
  • Assisting team in developing and maintaining team morale.
  • Trained entry-level team members on company protocols, best practices and procedures.
  • Conducting yearly and mid-year appraisal reviews.
  • Handled a team of 15 under writers.


Production Lead

ANZ OTSS
Bangalore, Karnataka
11.2009 - 07.2010

NBNZ - Loan Maintenance Team

  • Checking and sign off of all designated Lending Processing Officer activities.
  • Work allocation to team and providing floor support and resolving escalated queries.
  • Manage task deadlines to ensure timely delivery of review and distribution.
  • Conducting audits and providing coaching and feedback to the team members.
  • Preparing Dashboard Report, which includes productivity, quality and TAT of the team.
  • Conducting team huddles and training sessions. Conducting Client calls to discuss the performance of the team.
  • Conducting one-on-one with the team members and providing feedback.
  • Increase the team performance through training, coaching and mentoring.
  • Monitored employee actions for adherence to safety procedures.
  • Handled a team of 18 members.

Senior Executive - Operations

Infosys BPM
Bangalore, Karnataka
05.2005 - 05.2009
  • Worked in Yahoo Search Marketing & Sales team as Search Analyst
  • Reviewing the websites before they go Live on internet. Make sure these websites adhere to the guidelines.
  • Selected for the IOT (Initial Onsite Training) to Barcelona (Spain) in September 2008.
  • Successfully completed the knowledge transfer with training in Gurgaon (including recruitment)
  • Managed content distribution to online channels and social media platforms.
  • Worked in Bangalore, Pune and Gurgaon locations.
  • Led team of 08 content writers to oversee results of job performance.

Education

MBA - Operations Management

Sikkim Manipal University
Bangalore
06.2010 - 04.2012

Master of Arts - Political Science

Karnataka State Open University
Bangalore
08.2004 - 08.2006

Bachelor of Arts - Economics, History, Political Science

Karnataka University
Honnavar
06.2001 - 05.2003

Skills

People Management

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Certification

Six Sigma Yellow Belt

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Managing Teams

05-2020

Becoming a Thought Leader

05-2020

Body Language for Leaders

04-2020

Certified Anti-Money Laundering & KYC

03-2020

Operations Manager

Kritika Blossoms
10.2017 - Current

General Manager - Operations

International Flower Auction Bangalore
02.2016 - 09.2017

Operations Manager

Kritika Blossoms
08.2013 - 01.2016

Team Leader - Operations

Tesco HSC
11.2011 - 08.2013

Team Leader - Operations

Ocwen Financial Corporation
08.2010 - 11.2011

MBA - Operations Management

Sikkim Manipal University
06.2010 - 04.2012

Production Lead

ANZ OTSS
11.2009 - 07.2010

Six Sigma Yellow Belt

08-2007

Senior Executive - Operations

Infosys BPM
05.2005 - 05.2009

Master of Arts - Political Science

Karnataka State Open University
08.2004 - 08.2006

Bachelor of Arts - Economics, History, Political Science

Karnataka University
06.2001 - 05.2003
Vijay KulkarniOperations Management