Vijay R. Pardhi
Disaster Recovery Analyst
Pune
Summary
Aspire to pursue challenging assignments to utilize my skills and abilities with a growth-oriented organization while being resourceful, innovative, and flexible and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
2
2
Certificates
3
3
Languages
Work History
Disaster Recovery Analyst
ACSI India
Pune
05.2021 - Current
- I India
- Primary, : -
- Co-ordinate for Disaster Recovery (DR) Drills, DR Drill Co-ordination, App team Co-ordination, Vendor Co-ordination, Administrative Support, Perform Call Tree Exercise, Mock Drills, Tabletop Exercise
- Project Description:
- CAS (Chemical American Society) is a client to ACS-I India to manage their Disaster Recovery Planning and Execution for their Revenue generating Apps with the help of Recovery Point Services (RPS) as a Vendor and perform Disaster Recovery activities
- CAS was using SunGard’s (Previous Vendor) Bubble technology to perform Disaster Recovery at CAS
- Using this solution, there will not be any impact on Production systems, and we can be able to test the systems without any production impact
- However, post changing the vendor to RPS, CAS has decided to use their datacenter to host its DR Environment and now they are performing in-house DR Drills
- Responsibilities:
- Working offshore and with the help of onsite team providing support during Disaster Recovery (DR) Drill
- Co-ordinate with Client, App team and RPS team during the drill and provide periodic updates
- Perform Call Tree Exercise, Mock Drills, Tabletop Exercise and support teams during outages for communication
- Perform weekly Drill status call with RPS and CAS Technical teams
- Provide support, by actively involving, during the issues and get the RCA for the issues happen before the Drill, during the Drill and post Drill
- Co-ordinate with Vendors for scheduling the DR drills
- Once the date is finalized, the DR team communicates the Drill date with the client for their readiness
- Post finalizing drill date, DR Calendar will be updated.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Developed, maintained and implemented plans and procedures associated with successful delivery of disaster response services.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
Disaster Recovery Specialist
Allianz Technology
01.2019 - 05.2021
- Primary Roles: - Co-ordinate for Disaster Recovery Drills, DR Drill Co-ordination, App team Co-ordination, Vendor Co-ordination, Administrative Support, Perform Call Tree Exercise, Mock Drills, Tabletop Exercise
- Project Description:
- ATA (Allianz Technology of America) manages BC Disaster Recovery Planning and Execution for its Allianz Partners with the help of IBM as a Vendor and performs the disaster recovery activities
- IBM uses their solution DTO (Disaster Test Offering) Bubble to perform Disaster Recovery at Allianz
- Using this solution, there will not be any impact on Production systems, and we can be able to test the systems without any production downtime
- Responsibilities:
- Working offshore and with the help of onsite team providing support during Disaster Recovery (DR) Drill
- Co-ordinate with Client, App team and IBM during the drill and provide periodic updates
- Perform Call Tree Exercise, Mock Drills, Tabletop exercise and support team in BCP related activities
- Perform weekly Drill status call with IBM Technical teams and Client
- Provide support by actively involving during the issues and get the RCA for the issues happen before the Drill, during the Drill and post Drill
- Co-ordinate with Vendors for scheduling the DR drills
- Once the date is finalized, the DR team communicates the Drill date with the client for their readiness
- Post finalizing drill date, DR Calendar will be updated.
SME
IBM India Pvt. Ltd
04.2018 - 01.2019
- Primary Roles: - Co-ordinate for Disaster Recovery (DR) Drill, Disaster Recovery (DR) Coordination, Administrative Support, IBM Resiliency Orchestration Support, Perform Call Tree Exercise, Mock Drills, Tabletop Exercise
- Project Description:
- Lloyds Bank Group is a client to IBM for managing their IT DR (Disaster Recovery) Planning and providing support by monitoring, DR drills, providing support for issues affecting DR servers
- Lloyds Bank Uses IBM Resiliency Orchestration Tool for monitoring and IT Disaster Recovery Management
- Lloyd’s bank uses the same Tool to create Disaster Recovery Workflow
- IBM Resiliency Orchestration Drill Manager is a module that provides workflow automation of Failover, Fallback, Switchover, and Switchback DR drill
- Responsibilities:
- Working offshore with 7 members and providing support during Disaster Recovery (DR) Drill
- Co-ordinate with Client during DR drills
- Create IBM Resiliency Orchestration DR workflow for required application as per the requirement of the client and the Plan of Action provided by them
- Work with client to perform Mock DR Drills for required application post creation of workflow
- Document the result and based on the result recreate the DR workflow if needed
- Once the workflow is finalized, perform regular DR Drill for those applications as per the requirement of the client and maintain the workflow and perform required changes based on the Plan of Action.
Senior Administrator and BC - Disaster Recovery Coordinator
Wipro Technologies
10.2015 - 04.2018
- Primary Roles: - Co-ordinate with Vendors for Disaster Recovery (DR) Drill dates, Disaster Recovery (DR) Coordination, Administrative Support, Vendor Coordination, Vendor Contract Upgrades / Renewals, Perform Call Tree Exercise, Mock Drills, Tabletop Exercise
- Project Description:
- IFOX project in Wipro Technologies for managing DR Sites of different customers using IBM and SunGard Vendors
- Both Vendors perform their activities based on the scheduled contracts between the Client and the Vendors
- Wipro has different DR Drill environments In-House Drill, Vendor supported Drill and DR Site managed by Client
- For each client Wipro has a specific Service Delivery Manager (SDM) who co-ordinates with Client, Wipro Technical teams and DR team regarding DR Drill, any production changes or any issue at Client side
- Wipro team works with SDM to communicate the drill dates provided by DR Team or by Vendor to the client in order for their readiness for the DR Drill
- Responsibilities:
- Working offshore with 7 Onsite members and providing support during Disaster Recovery (DR) Drill
- Co-ordinate with Client and Vendors during DR drills
- Perform weekly Drill status call with Service Delivery Manager (SDM), Wipro Technical Teams and the Customer
- Provide support by actively involving during the issues and get the RCA for the issues happen before the Drill, during the Drill and post Drill
- Co-ordinate with Vendors for scheduling the DR drills
- Once the date is finalized, DR team communicate the Drill date with the client Via SDM
- For In-House DR drills, DR team provide the suitable drill dates to SDM and follow-up with them on finalizing the Drill date
- Post finalizing drill date, DR Calendar will be updated, and confirmation letter will be sent to SDM
- Provide Administrative support to Disaster Recovery (DR) team by maintaining DR Calendar, Sending DR drill resource requests and sending calendar invite
- Managing DR database by adding the latest changes done to the Client DR contracts.
Technical Lead
Cognizant Technology India Pvt. Ltd
Mumbai
06.2012 - 10.2015
- Monitoring, Disaster Recovery (DR), , Incident Management, change management, Problem Management., Perform Call Tree Exercise, Mock Drills, Tabletop Exercise
- HDFC AVM project acquired by Cognizant India Pvt
- Ltd
- Is for managing HDFC Bank’s IT DR (Disaster Recovery) Planning and providing support by monitoring, DR drills, providing L1 and L2 support for issues affecting DR servers and suggesting new solutions for applications
- HDFC Bank Uses IBM Resiliency Orchestration Tool for monitoring and IT Disaster Recovery Management
- IBM Resiliency Orchestration provides monitoring, reporting, and policy-driven actions for real-time DR readiness validation
- IBM Resiliency Orchestration Drill Manager is a module that provides workflow automation of Failover, Fallback, Switchover, and Switchback DR drill
- Responsibilities:
- Working Onsite and managing a team of 5 members who are monitoring the applications through IBM Resiliency Orchestration
- Monitoring, Planning, Implementation and active participation in DR scoped Application testing
- Perform regular MOCK Drills, Planned, unplanned and Emergency DR Drill’s exercises to test the readiness of DR Site in Real Time Disaster
- Ensure IT Policies & Procedures are followed while managing and maintaining Change, Release, Procurement/Vendor Process
- Report on-site during emergency or disaster to switch over application from production site to DR site
- Ensure DR Support team deliverables are met and 100% in compliance
- Also make sure DR Operations & Compliance specific documents are current
- Documenting the incidents and Publishing DR testing Plan, DR testing reports, DR readiness and achievements to higher managements and group heads
- Maintain RBI Audit & updated documentation pertaining to BCP like run books (switchover - switchback & failover – fallback), POA's, emergency contact list, and call tree notifications, etc
- Performed Full Datacenter Drill for more than 30 production applications in one go, under an important RBI’s recommendation
- Working as L2 Support for identifying the issues related to Operating Systems, DR Scoped Applications, Databases and IBM Resiliency Orchestration tool
- Resolving the issues and suggesting new solutions to minimize the risks.
Technical Support
Genie CMS Pvt. Ltd
12.2011 - 05.2012
- 7 months experience working on client side for I, Project Description:
- RDR (Repeat Dispatch Rate) is a project which is held at Genie CMS Pvt
- Ltd
- To support Dell Customer Care Executives to provide Dell Customers the perfect solution so that they don’t have to call more than once for the same problem
- Responsibilities:
- Analyzing the solutions provided by Dell Customer Care Executives and check whether they should provide the correct solutions to the users so that they don’t have to call for more than once in a week for the same problem.
Desktop Support
Persistent Systems Ltd
- Project Description:
- Software Compliance is newly introduced in Persistent Systems Limited, which governs, and audits applications provided for specific projects development
- Responsibilities:
- Communicating with Project Managers and users for unlicensed applications and installers found on user’s machines
- Project Description:
- BMC remedy and Marimba client installation for every machine in Persistent Systems Limited is mandatory, this software analyses the correct location of the system and the number of software currently installed on the system and also provides information of hardware & software inventory
- Responsibilities:
- Understanding and communicating with Project Managers and VPs for defect tracking and resolving issues.
Education
MCA - undefined
BVIMIT, Mumbai University
B.Sc. - Computer Science
G.S College, Amravati University
HSC - undefined
Shri. A. K. National High school Khamgaon, State Board
SSC - undefined
Shri. A. K. National High school Khamgaon, State Board
Skills
Disaster planning
Teamwork and Collaboration
Decision-Making
Problem-Solving
Multitasking Abilities
Disaster preparedness
Disaster Recovery
Disaster Recovery Planning
Disaster recovery operations
Disaster response coordination
Disaster Recovery Management
Disaster preparedness and mitigation
Disaster Recovery / Business Continuity
Dependable and Responsible
Planning and Coordination
Incident Management
Problem Management
Change Management
Certification
ITIL V4
Timeline
ISO 22301:2019 CLIP
11-2022
Disaster Recovery Analyst
ACSI India
05.2021 - Current
ITIL V4
06-2019
Disaster Recovery Specialist
Allianz Technology
01.2019 - 05.2021
SME
IBM India Pvt. Ltd
04.2018 - 01.2019
Senior Administrator and BC - Disaster Recovery Coordinator
Wipro Technologies
10.2015 - 04.2018
Technical Lead
Cognizant Technology India Pvt. Ltd
06.2012 - 10.2015
Technical Support
Genie CMS Pvt. Ltd
12.2011 - 05.2012
Desktop Support
Persistent Systems Ltd
MCA - undefined
BVIMIT, Mumbai University
B.Sc. - Computer Science
G.S College, Amravati University
HSC - undefined
Shri. A. K. National High school Khamgaon, State Board
SSC - undefined
Shri. A. K. National High school Khamgaon, State Board