VIJAY SINGH CHOUHAN
DEPUTY MANAGER INFORMATION TECHONOLOGY
GHAZIABAD
Summary
I have 10+ years of experience in the IT healthcare sector Friendly Deputy Manager committed to creating a positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Deputy Manager
MAXHEALTHCARE
VAISHALI
04.2020 - Current
- As a deputy manager i have involved in all the types of projects we have done few projects recently , CPRS implementation ER application ,
- Doctor VC application ,ARF implementation , working on web HIS implementation , completed the Rack dressing , MRI , CT , portable biomedical machine has been configured with our application , working with vendor to update the NEW version of RIS (web version )
- L will try to maintained the 100% compliance of systems patches antivirus
- Share the my thoughts to improve the IT services
- Collecting the user requirements for Budget preparation
- Timely raised the vendor invoices for payment as per terms
- Understand the user requirement and share the details with concern team to implement the new application
Assistant Manager
MAX HEALTHCARE
VAISHALI
03.2019 - 03.2020
- Team Roster (Monitoring staff performance)
- Vendor Management Related to IT
- Inventory management to manage the IT assets
- Handling inventory management system
- Managing ERP software related to vendor payment
- ·Providing solution in HIS, E- parpti, Disha Blood Bank ,CPRS,SUN RIS application to user
- Good command in windows 10 & 11 Microsoft exchange O365 AD, VPN, Antivirus, ticketing toll for SLA validation
- Regular check the IT related document like daily round Sheet Vip user round sheet and implement the new technology as per user requirement
- Managing and supporting IT internal audits on operations, maintenance and systematic areas
- Plan NABH audits coverage, and coordination of all internal stakeholder's reporting to Head of audit as appropriate.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose
- ·We have more than 2000 user 1000 systems and 12 our IT member's
Team Leader
Max healthcare behalf of IBM
New Delhi
04.2016 - 01.2019
Team Leader
Max Healthcare behalf of FUTURESOFT PVT
New Delhi
07.2014 - 03.2016
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
- Supported office business development and customer service.
- Assisted with new hire processing and existing training programs.
- Managing the 10 + engineers
- support to resolved the all kind of issues I.E HIS , hospital application and Hospital Infra related
- maintained the daily report like daily round, vvip user rounds ,inventory management
- involving all the kindly of projects with core members to impalement the same
IT Support Engineer
Contentra Technology PVT LTD
New Delhi
12.2012 - 06.2014
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided documentation on troubleshooting of technical processes to support desk staff.
- Responded promptly to incoming sales leads and requests for technical support.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Monitored systems in operation and quickly troubleshot errors.
Education
High School Diploma -
High School Diploma
HAPPY DAYS SCHOOL 07.2005 - 04.2006
Higher Secondary School -
HAPPY DAYS
Shivpuri 07.2006 - 04.2007
Bachelor of Arts -
Jiwaji University
Shivpuri 01.2011 - 01.2014
JCHNP CLOUD - Information Technology
JETKING
DELHI 01.2018 - 01.2019
MCSE - Information Technology
MICROSOFT
DELHI 01.2019 - 05.2019
Skills
End-user support
Software updates
Key process development
Operations management
Stakeholder collaboration
Company policy adherence
Budget and cost analysis
Annual plan review
Employee training and development
Project Management
RIS
ERP
Certification
MCSE
Additional Information
1. Date of Birth: 03-12 1990
2. Father's Name: Shri. Ram Raj Singh
3. Marital status ' Married
Timeline
Deputy Manager
MAXHEALTHCARE
04.2020 - Current
Assistant Manager
MAX HEALTHCARE
03.2019 - 03.2020
MCSE - Information Technology
MICROSOFT
01.2019 - 05.2019
JCHNP CLOUD - Information Technology
JETKING
01.2018 - 01.2019
Team Leader
Max healthcare behalf of IBM
04.2016 - 01.2019
Team Leader
Max Healthcare behalf of FUTURESOFT PVT
07.2014 - 03.2016
IT Support Engineer
Contentra Technology PVT LTD
12.2012 - 06.2014
Bachelor of Arts -
Jiwaji University
01.2011 - 01.2014
Higher Secondary School -
HAPPY DAYS
07.2006 - 04.2007
High School Diploma -
High School Diploma
07.2005 - 04.2006