Accounting Clerk and Gold Appraiser
Tamilnadu co-operative Society Bank
Sivakasi
07.2018 - Current
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Developed and implemented procedures for appraising gold jewelry based on quality, weight, and market value.
- Monitored and documented changes in the gold market to ensure accurate appraisals.
- Utilized various tools such as magnifying glasses, scales, x-ray fluorescence machines, spectrometers, microscopes to analyze gold pieces.
- Prepared detailed reports describing the characteristics of each piece of gold evaluated.
- Reviewed customer requests for appraisal services and provided estimates of time required for completion.
- Provided consultations with customers regarding their jewelry collection including insurance coverage recommendations.
- Photographed jewelry pieces prior to evaluation and maintained images in digital format for reference purposes.
- Calculated potential insurance coverage amounts based upon estimated replacement costs.
- Created comprehensive descriptions of each item being appraised including details about provenance when available.
- Advised clients on proper storage techniques for preserving the condition of their jewelry collections over time.
- Complied with all relevant laws pertaining to buying and selling precious metals.
- Checked recent sales, reproduction costs and potential income from property to calculate values.
- Submitted official reports and testimony detailing value of tangible property.
- Prepared photographs and documentation of property characteristics to support appraisals.
- Assisted in the preparation of financial statements, budgets and forecasts for the company.
- Prepared and submitted expense reports on behalf of team members.
- Reconciled bank accounts on a monthly basis to ensure accuracy of records.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Provided support in the preparation of annual audits by external auditors.
- Reviewed financial documents for accuracy prior to submission.
- Implemented new accounting systems that improved efficiency in record keeping tasks.
- Used relationship-focused approach and deep understanding of needs to strengthen customer loyalty.
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
- Delivered solutions according to schedule and per customer requirements by collaborating with other departments.
- Conferred with advertising managers to develop and implement marketing plans.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Verified accuracy of loan documents prior to approval.
- Analyzed financial data to determine the feasibility of granting loans.
- Monitored changes in relevant federal regulations related to lending practices.
- Provided customer service support throughout the entire process from application through closing.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Processed payments received from borrowers in accordance with established policies and procedures.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Tracked and managed new leads and followed up on referral business.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
- Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
- Resolved file problems, bottlenecks and qualified issues throughout underwriting process.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Stayed abreast of lending regulations, industry trends and market rates.