Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Minimum Desired Compensation
₹200000/yr
1
Certification
20
years of professional experience
Accomplished Infrastructure Quality Manager with over 18 years in Quality Management Systems, Information Security Management Systems, and Data Privacy frameworks. Drives compliance and risk management while implementing continuous process improvements in diverse IT environments, including Cloud Infrastructure. Expert in ISO 9001, ISO 27001, and Agile methodologies. Certified Six Sigma Black Belt and ISO Lead Auditor, skilled in optimizing operations and establishing IT governance to enhance efficiency and reduce risk.
Work History
QUALITY & INFRASTRUCTURE MANAGER / PROCESS AND AUDIT EXPERT
4 Years 11 Months- Led over 15 internal, external, and client audits annually, ensuring 100% compliance and achieving timely closure of all findings within an average of 30 days.
- Standardized business processes aligned with ISO 9001 & ISO 27001, improving overall compliance by 25% and enhancing operational efficiency by 15%.
- Executed ISO 31000-based risk assessments and mitigation strategies for 10+ critical risks, reducing potential impact by 40% across Cloud Infrastructure.
- Implemented ISO 27701-based data privacy framework to achieve 95% GDPR compliance, strengthening data protection protocols and reducing data breach incidents by 20%.
- Deployed SOC 2 controls, conducted NIS2 gap analysis, and remediated 15+ identified gaps, ensuring robust cybersecurity posture and reducing critical vulnerabilities by 35%.
- Drove Six Sigma initiatives to reduce process risk by 30% and improve operational efficiency by 20% through Lean and Agile methodologies.
- Delivered training on compliance, quality, risk, and ISO standards to 100+ cross-functional team members, enhancing organizational capability and reducing audit findings by 10%.
SENIOR QUALITY MANAGER
5 Months- Developed and implemented robust QMS and ISMS frameworks, achieving 100% compliance with ISO 9001, ISO 27001, ISO 13485, ICH GCP, SOC 2, and 21 CFR Part 11 controls.
- Established comprehensive data privacy framework and DPIA processes, ensuring alignment with GDPR, CCPA, BS 10012, and ISO 27701, achieving zero privacy-related incidents.
- Designed and delivered standards training programs to 50+ employees, significantly improving quality awareness and adherence, leading to a 12% decrease in non-conformities.
- Designed and delivered standards training programs for 50+ employees, enhancing quality awareness and adherence, resulting in 12% decrease in non-conformities.
ASSOCIATE PROCESS EXCELLENCE AND QUALITY MANAGER
3 Years 7 Months- Implemented QMS/ISMS frameworks aligned with ISO 9001, ISO 27001, ISO 13485, SOC 2, and 21 CFR Part 11, achieving 98% audit readiness and reducing audit findings by 20%.
- Developed privacy and compliance processes for GDPR and CCPA, minimizing data breach risks by 25% and achieving regulatory adherence.
- Led Six Sigma projects to optimize processes, reducing turnaround time by 20% and realizing cost savings of $2,000/month.
- Trained 75+ teams on CMMI Level 3 and CMMI V2.0 practices, improving software development lifecycle quality and efficiency by 18%.
QMS MANAGER
2 Years 6 Months- Successfully implemented ISO 9001, ISO 27001, and ISO 13485 across 11 global locations, achieving 100% certification within 18 months.
- Established risk management, RCA, CAPA, and quality improvement processes, reducing critical non-conformities by 35% and enhancing overall compliance.
- Managed portfolio of 5+ quality improvement projects, achieving average 15% efficiency gain per project and totaling over $50,000 in annual savings.
QUALITY MANAGER
7 Months- Developed QMS & ISMS frameworks (L1-L4) aligned with ISO 9001:2015 and ISO 27001:2013, achieving 90% compliance within 6 months, enhancing organizational readiness.
- Developed comprehensive QMS & ISMS frameworks (L1-L4) aligned with ISO 9001:2015 and ISO 27001:2013, achieving 90% compliance within 6 months.
- Established an ISO 31000-based risk management framework across the organization, identifying and mitigating 20+ high-priority risks, reducing potential business impact by 30%.
- Executed risk assessments and mitigation plans for critical risks, identifying and addressing high-priority threats, reducing potential business impact by 30%.
SENIOR QUALITY ENGINEER
9 Months- Developed QMS & ISMS documentation framework and enhanced Vendor Management processes, resulting in 15% reduction in vendor-related quality issues.
- Implemented ISO 9001:2015, ISO 27001:2013, SOC 2, and CFR Part 11 across the organization, leading to 95% compliance.
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Developed and implemented testing protocols for software applications, ensuring high-quality deliverables.
- Mentored junior engineers, fostering knowledge sharing and skill development within the team.
ASST MANAGER QUALITY & IT TRAINER
2 Years- Implemented ISO 9001:2008 Quality Management System across operations, resulting in a 10% improvement in product quality.
- Ensured quality and compliance of deliverables through standardized processes, reducing defects by 15%.
- Collected and analyzed statistical data for performance tracking, enhancing decision-making accuracy by 20%.
- Prepared and maintained production and operational reports to support management in achieving quarterly targets.
SENIOR QUALITY & CONTROL ENGINEER
1 Year 10 Months- Led Quality Control for electronic products, blade and Glass fuses, ensuring 100% compliance with IEC and automotive standards.
- Implemented quality control processes that enhanced product reliability, leading to a 20% decrease in customer complaints.
- Drove Lean, 5S, SPC, Kanban, and Kaizen initiatives that improved manufacturing efficiency by 18% while cutting waste by 10%.
- Optimized manufacturing processes to enhance efficiency and quality, achieving a 15% reduction in production errors.
QUALITY CONTROL ENGINEER
2 Years 3 Months- Conducted product quality checks and prepared quality reports using 7 quality control tools, identifying 20+ critical defects monthly to inform corrective actions.
- Conducted vendor management audits and compliance checks to achieve 90% vendor adherence to quality standards.
- Developed and implemented training protocols aligned with ISO 9001 and organizational standards for 30+ employees.
- Developed and implemented training protocols aligned with ISO 9001 for 30+ employees, enhancing quality awareness and capability.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Skills
Quality Management Systems (QMS)
Information Security Management Systems (ISMS)
Quality assurance auditing
Information security auditing
ISO 13485
SOC 2 Compliance
NIS2 Directive
GDPR Compliance
CCPA Compliance
HIPAA Compliance
Data Privacy Regulations
Risk Management (ISO 31000)
Business Continuity Planning (BCP)
Six Sigma Black Belt
Agile Methodologies
ITIL Framework
Root Cause Analysis (RCA)
CAPA
Process Improvement
Audit Management
Process management
Vendor Management
Problem-Solving
Team leadership
21 CFR Part 11
ICH GCP
Cybersecurity Frameworks (e.g.
NIST CSF)
Certification
- ISO 9001:2015 and ISO 27001:2013 Lead Auditor — IRCA certified from BSI (Not Specified)
- Six Sigma Black Belt Professional — Vskills (Not Specified)
Timeline
QUALITY & INFRASTRUCTURE MANAGER / PROCESS AND AUDIT EXPERT
ALSTOM TRANSPORT IS&T
09.2021 - CurrentRead More
SENIOR QUALITY MANAGER
SYMETRIC SYSTEMS PVT LTD
04.2021 - 09.2021Read More
ASSOCIATE PROCESS EXCELLENCE AND QUALITY MANAGER
INDEGENE
08.2017 - 03.2021Read More
QMS MANAGER
MMODAL GLOBAL SERVICES
12.2014 - 06.2017Read More
QUALITY MANAGER
REAL SOFT TECHNOLOGIES LTD
05.2014 - 12.2014Read More
SENIOR QUALITY ENGINEER
VIGNANI TECHNOLOGIES LTD
08.2013 - 05.2014Read More
ASST MANAGER QUALITY & IT TRAINER
GRIHA SOFTWARE PVT LTD
08.2010 - 08.2012Read More
SENIOR QUALITY & CONTROL ENGINEER
PROTECTRON ELECTROMECH PVT LTD
10.2008 - 08.2010Read More
QUALITY CONTROL ENGINEER
CIPSA-RIC
07.2006 - 10.2008Read More
VTU
Bachelor of Engineering from Electrical, Electronics And Communications Engineering
Read More