MS Tools
Vijeesh Kunhiraman
Vice President - Business Analysis Manager
Bengaluru
Summary
Strategic Planning and Alignment │ Project Oversight and Management │ Stakeholder Engagement │ Process Improvement and Optimization │ Technology and Tools Management │Business Analysis │ Compliance │Reporting │ Resource Management.
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Results-oriented Business Analysis Manager with over 10 years of experience in business analysis, optimizing business processes, and delivering strategic solutions. Adept at stakeholder management, requirements gathering, and utilizing data-driven insights to support organizational objectives. Proven track record in managing complex projects and driving continuous improvement initiatives.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Vice President ( Business Analysis Manager)
JP Morgan India Pvt Ltd
Bangalore
02.2024 - Current
- Acted as the Business Manager for the Risk and Control Office (RCO), overseeing 6 key functions within the organization, ensuring seamless alignment with business goals and compliance standards.
- Provided strategic support to all operational teams within Consumer & Community Banking (CCB), acting as a liaison to facilitate communication and operational efficiency across various departments.
- Led initiatives to strengthen risk management processes, improve control measures, and optimize operational workflows, directly contributing to the overall stability and compliance of the CCB division.
- Partnered with senior leaders and stakeholders to address operational challenges, streamline risk management activities, and support the integration of new processes and technologies.
- Spearheaded the development of metrics and dashboards for performance tracking, ensuring timely reporting and actionable insights for decision-making.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Standardized reporting procedures across departments, improving data accuracy and consistency for more reliable decision-making insights.
- Improved overall business efficiency by identifying and addressing process bottlenecks through comprehensive analysis.
- Provided strategic solutions by closely working with stakeholders across departments and understanding their requirements. Acted as a bridge between multiple business units.
Division Leader - Regulatory Control Operations
JP Morgan India Pvt Ltd
Bangalore
02.2022 - 02.2024
- Led the management and development of overtime control governance for 7 business units within Consumer & Community Banking (CCB) Bangalore operations, ensuring full compliance with state labor laws and organizational policies.
- Presented progress reports to senior management regularly, ensuring transparency in operations and facilitating informed decision-making.
- Conducted regular performance evaluations for team members, providing constructive feedback and supporting their career development efforts.
- Achieved divisional goals through strategic planning, delegation of tasks, and effective time management.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined processes by identifying areas for improvement and implementing innovative solutions to optimize efficiency.
- Developed strong relationships with clients through consistent communication, timely project completion, and excellent customer service.
Manager (Business Analysis Associate I)
Legal Response Operation, JP Morgan India Pvt Ltd
Bangalore
02.2020 - 02.2022
- Led the development of 6 additional Global Scorecards tailored to different functions within the LRO (Legal and Risk Operations), ensuring alignment with global objectives and improving data-driven decision-making.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Business Analyst - Court Order and Levies
JP Morgan India Pvt Ltd
Bangalore
06.2016 - 02.2020
- Designed and developed 4 global scorecards for COAL, providing a comprehensive view of employee performance across key operational areas.
- Integrated performance metrics, KPIs, and qualitative data to create a heat-map dashboard, offering senior management a quick, visual overview of performance trends and potential areas of concern.
- Collaborated with global teams to ensure that scorecards were aligned with business goals and operational priorities, enabling more accurate assessments of individual and team performance.
- Spearheaded the management of a Global Scorecard, tracking and reporting key performance indicators (KPIs) to drive operational performance across multiple regions.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
- Drove operational efficiency by automating routine tasks, freeing up staff to focus on more complex issues.
- Created dashboards to monitor and track key performance indicators.
Operation Analyst - Reconciliation Services
JP Morgan India Pvt Ltd
Bangalore
10.2014 - 06.2016
- Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.
- Led and supported a high-impact project focused on optimizing reconciliation services, driving 5 headcount savings by automating manual processes and improving operational workflows.
- Contributed to a positive work environment by fostering open communication channels among team members, resolving conflicts promptly.
- Assisted in the development of long-term strategic plans aimed at improving overall company performance and profitability.
- Enhanced collaboration between cross-functional teams by establishing effective communication channels and facilitating meetings.
- Developed comprehensive reporting tools to enhance visibility into key business metrics for stakeholders.
- Analyzed data trends for informed decision-making, leading to cost savings and improved performance.
Assistant Manger - Business Banking Operations
HDFC Bank
Bangalore
02.2014 - 08.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw the management of 3 key products within the loan disbursement team, ensuring seamless operations and optimal performance.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Transaction Specialist -Reconciliation Services
JP Morgan India Pvt Ltd
Bangalore
08.2010 - 02.2014
- Ensured compliance with regulatory requirements through diligent monitoring of transactions.
- Increased team efficiency, assisting colleagues in resolving complex transaction issues.
- Led a transformative project to optimize loan reconciliation processes, delivering a 5 FTE reduction through automation and streamlined operational workflows.
- Developed comprehensive training materials for new hires, empowering team with the knowledge and skills needed to excel as Transaction Specialists.
- Reduced errors with meticulous attention to detail during transaction verification.
- Enhanced client satisfaction by efficiently processing transactions and addressing inquiries.
- Handled high volume of transactions promptly, consistently meeting productivity targets.
- Reconciled account balances accurately on a monthly basis, ensuring timely resolution of discrepancies and maintaining the integrity of financial records.
Education
Master of Business Administration - Marketing
SEA College of Engineering & Management
Bengaluru, India 07.2008 - 06.2010
Bachelors of Commerce - Finance And Marketing
RBANMS College
Bengaluru, India 04.2001 -
PUC - Commerce
Indiranagar Composite Junior College
Bengaluru, IndiaSSLC -
Indiranagar High School
Bengaluru, IndiaSkills
Business administration
Process improvement
Team leadership
Team leadership
Operations oversight
Data analysis, documentation and reporting
Accomplishments
- LRO Global Scorecard Standardization
- CCB BGL Overtime Governance Program
- CTO Global Overtime Dashboard
- Seat Forecast & Management
- COAL Scorecard Heat Map
Awards
- Impact Award, 2023
- Excellence Award, 2022
- Excellence Award, 2021
Software
Tableau
Alteryx
AI & ML
Interests
Driving
Gardening
Timeline
Vice President ( Business Analysis Manager)
JP Morgan India Pvt Ltd
02.2024 - Current
Division Leader - Regulatory Control Operations
JP Morgan India Pvt Ltd
02.2022 - 02.2024
Manager (Business Analysis Associate I)
Legal Response Operation, JP Morgan India Pvt Ltd
02.2020 - 02.2022
Business Analyst - Court Order and Levies
JP Morgan India Pvt Ltd
06.2016 - 02.2020
Operation Analyst - Reconciliation Services
JP Morgan India Pvt Ltd
10.2014 - 06.2016
Assistant Manger - Business Banking Operations
HDFC Bank
02.2014 - 08.2014
Transaction Specialist -Reconciliation Services
JP Morgan India Pvt Ltd
08.2010 - 02.2014
Master of Business Administration - Marketing
SEA College of Engineering & Management
07.2008 - 06.2010
Bachelors of Commerce - Finance And Marketing
RBANMS College
04.2001 -
PUC - Commerce
Indiranagar Composite Junior College
SSLC -
Indiranagar High School
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