Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Disclaimer
Languages
Personal Information
Timeline
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Vijendra Lakshmi Tirumala

Vijayawada

Summary

Dynamic logistics professional with extensive experience at Flipkart Pvt Ltd, excelling in optimizing hub operations and enhancing delivery performance. Proficient in MS Excel and skilled in fostering strong team collaboration, I implement effective solutions that drive efficiency and elevate customer satisfaction. Proven track record in inventory control and loss prevention strategies.

Overview

6
6
years of professional experience

Work History

Senior Executive Team Leader

Flipkart Pvt Ltd
Vijayawada
08.2023 - Current
  • Responsible for the day-to-day hub operations, I liaised with suppliers to ensure timely deliveries.
  • Ensuring associates and riders follow the Flipkart SOP and safety for best work practices decreases hub losses and provides the best services to customers.
  • Troubleshooting problems through mechanisms that comprehend deep dives, root cause analysis, definition of actions, follow-up on resolution, and escalation to improve the delivery hub performance metrics.

Loss Prevention Officer

TATA Innovative Retail Concept PVT Ltd
Hyderabad
06.2023 - 08.2024
  • Optimize inventory levels and accuracy by developing and implementing inventory control procedures and strategies.
  • Work with cross-functional teams, such as purchasing, production, and logistics, to manage inventory efficiency and effectiveness.
  • Monitor employee activities, and provide guidance where needed. Encourage a positive work environment and culture for all employees. Implement safety programs, and ensure compliance with all safety policies.
  • Create and send reports to the Director of Operations, and coordinate staff schedules, training, and onboarding.
  • Conduct quality control tests to ensure organization standards are being met, document checks, and analyze.
  • Break Management, Shrinkage Management.

Executive

My Student Board
Vijayawada
04.2022 - 06.2023
  • I was involved in resolving customer login and data issues through chat or email. I used to resolve the client application-related issues based on the issues.
  • Maintains customer relationships by responding to inquiries, documenting actions. Give quotations, and check product availability.
  • Sell products or services, and take payments. Handle complaints, or pass them to a supervisor.
  • Add the customer information onto a computer, and track the order, and arrange deliveries.
  • Handle administrative duties and records. Keeping, maintaining, and managing customer relations.

SSA

Amazon PVT Ltd
Vijayawada
01.2020 - 03.2021
  • Worked as Process Associate in Amazon PVT Ltd for 6 months

Education

Master of Business Administration - Finance

JNTU Kakinada University
Vijayawada, AP

Bachelor of Commerce - Computers

Krishna University
Vijayawada, AP

Skills

  • MS Word
  • MS Excel
  • MS PowerPoint
  • Tally ERP9

Awards

  • Strong interpersonal skills at both individual and team levels.
  • Ability to adapt to change while maintaining a positive attitude.
  • Exemplary coaching and motivational skills at both individual and team levels.

Hobbies and Interests

  • Learning New Things
  • Travelling
  • Reading Story Books
  • Watching Movies

Disclaimer

I hereby declare that the above information provided is true to the best of my knowledge and belief. I am sure that I will take responsibility for my job and do my best for my superiors.

Languages

  • Telugu
  • English

Personal Information

  • Father's Name: Vijendra Srinivas
  • Date of Birth: 06/21/94

Timeline

Senior Executive Team Leader

Flipkart Pvt Ltd
08.2023 - Current

Loss Prevention Officer

TATA Innovative Retail Concept PVT Ltd
06.2023 - 08.2024

Executive

My Student Board
04.2022 - 06.2023

SSA

Amazon PVT Ltd
01.2020 - 03.2021

Master of Business Administration - Finance

JNTU Kakinada University

Bachelor of Commerce - Computers

Krishna University

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Vijendra Lakshmi Tirumala