Vijendra Mani Yadav
Gorakhpur
Summary
Supply chain professional experienced in managing end-to-end supply chain operations, including procurement, logistics, and inventory management. Adept at optimising processes to reduce costs and improve efficiency while maintaining strong supplier relationships and ensuring timely delivery of goods. Skilled in utilising data analytics to forecast demand and streamline supply chain workflows. With robust background in team leadership and risk management, proficient in creating and maintaining secure environments. Skilled in conflict resolution, communication, and strategic planning. Proven track record of fostering trust and collaboration within diverse teams, ensuring smooth operations and safety. Ready to leverage these strengths to enhance security measures and protect assets effectively.
Overview
14
14
years of professional experience
Work History
Area Manager Last Mile Logistics Operations
Meesho Pvt. Ltd.
Gorakhpur, India
2025.12 - Current
- Operational Excellence: Driving key KPIs like delivery success rate, average delivery time, and cost per delivery.
- Team Leadership: Managing, training, and scheduling a team of delivery personnel and riders.
- Vendor and Asset Management: Coordinating with vendors, managing fleet availability, and onboarding new staff.
- Data Analysis: Using data to forecast demand, identify bottlenecks, and optimise route plans.
- Customer Satisfaction: Resolving delivery issues, and ensuring high-quality, on-time service.
- Operational Excellence: Driving key KPIs like delivery success rate, average delivery time, and cost per delivery.
- Team Leadership: Managing, training, and scheduling a team of delivery personnel and riders.
Store Manager
Blinkit Commerce Pvt. Ltd.
Gorakhpur, India
2025.04 - 2025.12
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Handled customer complaints, offering resolutions that maintained satisfaction, and loyalty.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain the quality of goods.
- Oversaw inventory management, reducing stock loss through effective control measures. Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
- Coached employees on upselling techniques, significantly increasing average transaction value.
- Hired and trained staff for optimum performance against sales, marketing, and objectives.
- Conducted regular performance reviews, setting objectives and targets for individual team members, and implemented theft prevention measures to reduce store losses.
- Streamlined operational procedures, reducing time spent on administrative tasks, and enhancing efficiency.
Regional Operations Manager
GVK EMRI Green Health Services Pvt. Ltd.
Varanasi and Kanpur, India
2025.01 - 2025.03
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Meeting with the District Magistrate and Chief Medical Officers of four districts regarding the verification of daily run km. as well as the target of running trips per day given by the government.
- Managing 12 Emergency Management Executives, 4 Programme Managers, 700 Emergency Medical Trainees, and 700 Pilots for execution of simplest operations.
- Set performance standards, driving accountability for daily and monthly operations of 225 ambulances of 108, 102 and 1962.
- Analysed and utilised recurring issues faced by customer care representatives to create and update training manuals.
- Oversaw inventory management, ensuring availability of necessary parts and equipment.
- Monitored service metrics, utilising data to drive decision-making and improvements.
- Mentored junior team members on methods on industry best practices for outstanding service and retention.
- Achieved position in top 10 out of 75 employees due to outstanding customer service delivery.
Sub Zonal Manager
Shadowfax Technologies Pvt. Ltd.
Gorakhpur
2024.01 - 2025.01
- Managed logistics operations, coordinating transportation, warehousing, and inventory control to optimise supply chain efficiency.
- Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
- Recommended optimal transport modes, routes or frequency to reduce delivery times.
- Responded to customer enquiries and complaints regarding delivery issues, maintaining high levels of customer satisfaction.
- Directed daily operations to achieve maximum efficiency and productivity.
- Despatched transport personnel and vehicles to fulfill resupply requirements.
Area Loss Prevention Officer (Security and Loss Prevention)
Reliance Retail Limited
2022.05 - 2024.01
- Conducted risk assessments of organizational assets and applied mitigation strategies within the Risk Management framework.
- Support the business in ensuring a safe and secure environment for all customers, visitors, and employees within the jurisdiction.
- Spearheaded implementation of standard control processes through audits and checks for mapped sites, and supported the business in maintaining accurate shrink data.
- Achieve a proactive approach to loss prevention operations through video and data analytics, including Impressions of Contact (IOC), exception-based audits, inventory checks, cash audits, and trend analysis.
- Develop a responsive information-sharing mechanism with business units, vendors, agency staff, and customers to gather leads/inputs.
- Monitored CCTV systems vigilantly, identifying suspicious activities and initiating appropriate responses.
- Investigated incidents of theft, fraud, and vandalism, compiling detailed reports for management review.
- Monitored and maintained security systems such as surveillance cameras, alarm systems and access control devices.
- Trained new employees on security protocols and loss prevention techniques to maintain high standards of store safety.
Security Manager (Security and Loss Prevention)
Delhivery Logistics Private Limited
Gorakhpur, India
2019.09 - 2022.05
- Maintained confidentiality of all investigations, respecting the privacy and rights of all involved parties.
- Investigated incidents of theft, fraud, and vandalism, compiling detailed reports for management review.
- Monitored CCTV systems vigilantly, identifying suspicious activities and initiating appropriate responses.
- Trained new employees on security protocols and loss prevention techniques to maintain high standards of store safety.
- Carried out comprehensive investigations to determine loss or damage to merchandise, equipment or property.
Area Manager-Operations
Jeena and Company
Lucknow
2018.04 - 2019.09
Team Leader
Delhivery Pvt. Ltd.
Gorakhpur
2015.07 - 2017.03
- Managed daily operations of the hub, overseeing both inbound and outbound logistics to guarantee timely deliveries.
- Managed supply chain staff hiring, onboarding, training and appraisals.
- Led a team of 50+ employees, focusing on training, development, and performance management to enhance service quality.
- Analysed performance data to identify trends, making informed decisions to boost efficiency and customer satisfaction.
- Established safety protocols in compliance with regulations, markedly reducing workplace accidents and promoting a safe environment.
Administrative Manager cum Social Science and English Teacher
Alma Mater-The School
Gorakhpur
2014.05 - 2015.06
Relationship Officer
Paradise Honda
Gorakhpur
2012.02 - 2014.04
- Distributorship Payroll.
Education
Executive Program - Logistics & SCM
IIM Kashipur
2019-01
M.B.A. - International Business (Logistics and Supply Chain Management), Marketing and Sales
Invertis Institute of Management Studies
Bareilly2011-01
Graduation - English
Gorakhpur University
2009-01
HSC -
U.P. board
2004-01
SSC -
U.P. board
2001-01
Skills
- Results-oriented approach
- Leadership excellence
- Negotiation and communication
- Performance monitoring
- Excel proficiency
- Stocks and inventory organisation
Language Proficiency
English
Hindi
Custom Section
Developing and implementing day-to-day routines for a specific office, branch or department. Monitoring employee performance, Assigning and supervising specific work tasks Making sure that processes and procedures are in compliance with the overall organization's guidelines.
Hobbies and Interests
- Playing Football
- Swimming
- Badminton
- Playing Table Tennis
- Listening to soft music
Personal Information
- Father's Name: Mr. Shesh Mani Yadav
- Date of birth: 1985-07-01
- Marital status: Married
Disclaimer
I hereby declare that the information provided by me is true and best of my knowledge.
Timeline
Area Manager Last Mile Logistics Operations
Meesho Pvt. Ltd.
2025.12 - Current
Store Manager
Blinkit Commerce Pvt. Ltd.
2025.04 - 2025.12
Regional Operations Manager
GVK EMRI Green Health Services Pvt. Ltd.
2025.01 - 2025.03
Sub Zonal Manager
Shadowfax Technologies Pvt. Ltd.
2024.01 - 2025.01
Area Loss Prevention Officer (Security and Loss Prevention)
Reliance Retail Limited
2022.05 - 2024.01
Security Manager (Security and Loss Prevention)
Delhivery Logistics Private Limited
2019.09 - 2022.05
Area Manager-Operations
Jeena and Company
2018.04 - 2019.09
Team Leader
Delhivery Pvt. Ltd.
2015.07 - 2017.03
Administrative Manager cum Social Science and English Teacher
Alma Mater-The School
2014.05 - 2015.06
Relationship Officer
Paradise Honda
2012.02 - 2014.04
Executive Program - Logistics & SCM
IIM Kashipur
M.B.A. - International Business (Logistics and Supply Chain Management), Marketing and Sales
Invertis Institute of Management Studies
Graduation - English
Gorakhpur University
HSC -
U.P. board
SSC -
U.P. board