VIJESH VIJAYA KRISHNAN

Oversee the operational functions of restaurant,pub and lounge.

Focused on coverage on sales and marketing by using social media like facebook,instagram,whtsapp. Monitored public reviews.

Optimized profits by increasing sale and reducing daily operational costs.

Revamped the interior design of the pub and bar to give a cozy appearance to the business shop floor.

Introduced live music and Karaoke to the floor twice every week and planned live events on monthly basis for additional revenue.

Consistently exceeded daily sales target by 10 percentage.

Introduced staff training and development progamme.

Responsible to lead a pre opening team of all four departments and work collaboratively with the project team to the ensure to meet the deadlines.

Assist General manager in planning, and implementing SOP's to operate the hotel.

Conduct interviews and recruit associates for the hotel operation.

Introduced food service package to the boating guests.

Establish and maintain standards for staff performance and customer service.

Contact new vendors for supplies of daily operational equipments and room amenities.

Achievements of budgeted food and beverage sales.

Timely analysis of food and beverage prices in competition.

Work collaboratively with sales and marketing team to increase mice bookings.

Assisted General manager in planning and opening two new bar and drink service in the hotel.

Preparation of food and beverage promotions. Participated in road shows for advertisements and marketing.

Handle all Food and beverage inquiries and ensure timely follow up on the same.

Ensure the staff attended the training and development programme.

General cleanliness of food and beverage outlets,scheduled pest controls and upkeep of banquet halls were monitored on daily basis.

Set up a team to monitor Hygiene standards and ensure that the HACCP standards were implemented.