Vijeth Pereira

EDI B2B Customer Integration Hub - GTC

Client: HENKEL International Gmbh, Dusseldorf

• Working on IDOC, Identifying and resolving the errors
• Actively monitored and reprocessed LE IDOCs, ensuring smooth LSP integration
• Monitored SAP IDOC workflows to identify and resolve issues, ensuring timely and accurate data transmission between SAP and LSP systems
• Resolved errors in sales orders, delivery notes, and shipment processing caused by integration challenges
• Resolving EDI issues in client's productive environment, Conducted root cause analysis for inscope incidents to recommend corrective action plan, Responsible to provide solution for EDI related issues for document exchanges with trading partner via OpenText (GXS), Seeburger and GIB
• Working on EDI map changes and resolving mapping issues using OpenText (GXS) TGMS and Seeburger B2B middleware services, Responsible to update map logic based customer specifications by coordinating with business and customers
• Working on implementing trading partner setups, connectivity changes in the existing production environment, Implementation of trading partner profile setup in SAP
• Working on enhancement CR's and debugging the user exists to find the root cause of an error
• Resolve IDOC conversion issue with ANSI X12 transaction set like 810, 830, 862, 850, 855, 856, 997
• Responsible for testing with openText (GXS) and Seeburger for translated message validity
• Troubleshot and resolved problems encountered by individual users and experienced across linked networks
• Worked with team to achieve timely resolution of production issues
• Conducted root cause analysis to formulate countermeasures to business mistakes and improve operations
• Created and maintained thorough quality management system
• Drafted technical and executive reports and conducted meetings to discuss improvements and customizations
• Communicated with clients to discuss requirements, utilizing key meetings to build rapport and boost satisfaction
• Supported business development and sales initiatives, contributing to bid and proposal support with SAP clients
• Experienced in Sales and Distribution (SD) module, including integration with Logistics Execution (LE), Quality Management (QM), and Material Master
• Skilled in analyzing and resolving issues, optimizing supply chain processes, and driving system enhancements
• Good understanding of end-to-end supply chain business processes with hands-on experience in SAP with OTC process
• Managed and resolved open issues with global partners, driving solutions and improvements
• Maintained key contacts across departments, including Master Data, Order-to-Cash (OTC) customer service, IT, and LSPs