Vijitha GANGAPURAM
Hyderabad
Summary
Dynamic operations professional with a proven track record at Mphasis, excelling in operational efficiency and stakeholder coordination. Skilled in data analysis and record management, I have successfully identified process improvements, enhancing workflow performance and compliance. Committed to achieving team goals and driving organizational success through effective communication and collaboration.
Overview
6
6
years of professional experience
Work History
Associate
Mphasis
05.2021 - 09.2022
- Handle day-to-day operational tasks efficiently and ensure timely completion of assigned work.
- Coordinate with internal teams and stakeholders to support smooth business operations.
- Maintain accurate records, reports, and documentation as per company standards.
- Assist in preparing presentations, data summaries, and status updates for management review.
- Respond to internal and external queries through email or calls in a professional manner.
- Support process improvement initiatives by identifying gaps and suggesting solutions.
- Ensure compliance with organizational policies, quality standards, and deadlines.
- Monitor workflow progress and escalate issues to seniors when required.
- Collaborate with cross-functional teams to ensure seamless communication and task delivery.
- Contribute to team goals and assist in achieving departmental performance metrics.
Consulatant
Fedility
05.2019 - 07.2020
- Manage and support daily operational activities to ensure smooth business functioning.
- Coordinate with internal teams and external stakeholders to streamline workflows and meet project deadlines.
- Monitor process performance, identify inefficiencies, and suggest improvement measures.
- Maintain accurate records, reports, and documentation for all operational activities.
- Assist in data collection, analysis, and preparation of reports or dashboards for management review.
- Support budgeting, resource allocation, and procurement-related tasks as required.
- Ensure compliance with company policies, procedures, and quality standards.
- Track and manage task progress through tools like Excel, MS Teams, or internal systems.
- Handle internal and external communications professionally through email, phone, or meetings.
Oparations Associate
Pace Sector
08.2016 - 02.2017
- Maintain accurate records, reports, and documentation as per company standards.
- Assist in preparing presentations, data summaries, and status updates for management review.
- Respond to internal and external queries through email or calls in a professional manner.
- Support process improvement initiatives by identifying gaps and suggesting solutions.
- Ensure compliance with organizational policies, quality standards, and deadlines.
- Monitor workflow progress and escalate issues to seniors when required.
- Collaborate with cross-functional teams to ensure seamless communication and task delivery.
- Contribute to team goals and assist in achieving departmental performance metrics.
Education
Bachelor of Science - Computer Science
Vels University
Chennai, India 04.2001 -
Skills
Operational efficiency
Stakeholder coordination
Record management
Data analysis
Timeline
Associate
Mphasis
05.2021 - 09.2022
Consulatant
Fedility
05.2019 - 07.2020
Oparations Associate
Pace Sector
08.2016 - 02.2017
Bachelor of Science - Computer Science
Vels University
04.2001 -