Book Worm
VIJITHA SUGALI
Fraud Risk Managment
Bangalore
Summary
- A Ex Certified fraud examiner (CFE).
- Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
- A fraud risk management experience in Gaming/Mobility/Food delivery/Cloud based Risks.Adept in ATO/Chargeback/phishing attacks/collusion/bonus fraud & other industries related fraud
- Ability to manage multiple priorities & deliver to established time frame
- Able to work in a dynamic work environment, clearly define strategic issues in a fast-changing environment & effectively manage areas of ambiguity
Overview
6
6
years of professional experience
1
1
Language
Work History
Sr Risk Manager
Gameskraft
Bangalore
07.2022 - Current
- For new games(Poker, Rummy, Ludo), I set up fraud chatter.
- 99% of cyber crime attacks were prevented.
- A strategic roadmap has been implemented, with analytics, product, and technology driving it.
- The fraud mitigation efforts have contributed to a 3% increase in revenue.
- KYC checks have been implemented in accordance with government policies without affecting business operations.
- Using the manual intelligence and ML model in game, collusion and chip dumping have been found and eliminated.
- Responsible for any new fair play policies and build the trust in the industry
Manager II
Flipkart
Bangalore
12.2021 - 07.2022
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled fraud loss by 20% driven by product solutions or analytics solves
- Executed G2N roadmap to achieve risk maturity milestones across organizational levels.
- Enhanced fraud model by 30% to stop fraud at top of funnel
- Advised senior managers on policy strategies for reducing liability and preventing losses.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
- Completed statistical reviews to uncover trends, patterns and variations.
Fraud/Risk Manager
Gameskraft
Bangalore
09.2020 - 11.2021
- Recognising and identifying significant risks (current and potential) and determining effective product solutions to minimize them through structured and scaled fully functional fraud management team
- Create feedback loop to avoid fraud in system by structuring fraud engine; Able to prevent 70% of fraud
- By integrating new capabilities, system was able to cancel fraud games
- Built CMS for operations team that can cut TAT from 72 hours to 24 hours
- Built self-serve model that provided transparency and earned people' trust
Fraud Manager
Olacabs
Bangalore
02.2017 - 09.2020
- Fraud prevention manager for Olacabs- India & Overseas market & Foodpanda - India
- Built automated resolutions model to reduce manual investigation by 80% & SLA from 48Hrs to 4Hrs
- Modeled fraud prevention logic to reduce false positives from 10% to 0.5%
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully.
Education
Bachelor of Technology - Biotechnology
08.2010 - 08.2014
Skills
SQL
Feature Definition
Data Analysis
Fraud Management
Product development
Tableau
Business strategies
Fraud prevention
Leadership
KPI planning
Mixpanel
Clever tap
Interests
I'm working on publishing my own book
Potential Instagram Influencer
Timeline
Sr Risk Manager - Gameskraft
07.2022 - Current
Manager II - Flipkart
12.2021 - 07.2022
Fraud/Risk Manager - Gameskraft
09.2020 - 11.2021
Fraud Manager - Olacabs
02.2017 - 09.2020
National Institute of Technology - Bachelor of Technology, Biotechnology
08.2010 - 08.2014