To be updated with latest technology and Upgrade my professional skills with positive mindset To perform best in my Job duties to get early growth and Hike in an Organization
Vikaas Malhotra
Enterprise Service Delivery Engineer
Mohali
Summary
- A Professional with total 12 years of experience in Networks Seeking a growth and challenging opportunity in a progressive company that provide a positive working environment, appreciates new ideas and allow me to implement my organizational skills.
Present Job Responsibilities:-
1. Enterprise field Service Delivery ownership and customer side device Deployment (hardware and services) for delivering Enterprise services within SLA
2. Ownership of field L2 survey, Service delivery, customer material and resources required
3. Plan & ensure all the necessary orders, teams & tools availability for Installation and commissioning.
4. Lead and document a smooth implementation, Share the progress report to all concern stakeholders.
5. I&C of the enterprise service delivery of Data / Voice links as per business requirement or customer order / Solutions agreed.
6. Handover to Operations post acceptance test procedure clearance with the customer after an end to end testing (as per ATP Document).
7. Daily activity monitoring and interaction with vendor partner teams for daily and weekly targets achievements.
8. Implementation and recording of the inventory details in the OSS process / systems.
9. Overall service delivery and deployment field activities monitoring & tracking including Coordination with the Deployment, IP team for the successful completion of the installation and commissioning of the Demarc (L2 Switch) and CPE as per need
10. Daily activity monitoring and interaction with vendor partner teams for daily and weekly targets achievements. Also Identifying gaps against various milestones to improve efficiency of teams. Facilitating field teams with all the necessary process and material support. Material Forecasting ( CPE / L2 Switch ), short shipments & relevant mitigation plan. Preparation of reports for weekly reviews.
Overview
1
1
year of professional experience
1
1
Certification
1
1
Language
Work History
Asst. Manager
Reliance Industries
4 2021
Sen. Engineer- Transmission NOC
ZTE Telecom India Pvt. Ltd.
- 09.2020
Network Executive Engineer
Vodafone Essar India Ltd.
Production Engineer
Oerlikon Blazer’s Coating India Ltd.
05.2012 - 10.2013
Education
Master of Business Administration(IT) -
Lovely Professional University
Jalandhar, PunjabB-Tech ECE (Electronics & Communication Engineering) - undefined
Lovely Professional University
Jalandhar, PunjabSkills
Customer Support
Incident Management
Hardware management
Problem-Solving
Customer Service
Multitasking
Network Security
System Troubleshooting
Quality Assurance Testing
Configuration Management
Remote Technical Support
Microsoft Windows and Office
Technical issues analysis
LAN/WAN
Support Services
Device Installation
TCP/IP
Ticket management
Network configuration
IP Addressing
Routing Protocols
Quality of Service
Network support
Personal Information
- Father's Name: Sh. Surinder Kumar
- Date of Birth: 09/27/1990
- Marital Status: Married
Present Responsibilities
Hand on experience NMS,EMS,OSS, various vendor like Tejas TJ5100, Huawei I Manager NCE, ECI Light soft Hand on experience Server Routers Switches. NMS Operation Provisioning configuration fault rectification Hand on Experience Filezilla Collect optical dump and NMS,EMS dump Hand on experience of Huawei series DWDM OSN9800, OSN3800, OSN1800 ECI series XDM900,XDM300,BG20,BG30 TEJAS series TJ1600,TJ1400 ,FIBCOM series 6350,6335,6325 Alarm Monitoring, Assigning and De-assigning card, New mux upload on NMS NMS operations of Transmission Equipment’s, Mapping of Trails, Mux insertion in the Existing ring to enhance the chocked capacity and Maintenance same on total 850 Mux’s. The operations and maintenance of SDH & DWDM IPRAN network. Upgrade or degrade the running links as per requirement Rectification of Trail for Healthy N/W. Software upgradation of Tejas ,Eci, Fibcom To maintain all DCN Planning of network (Ethernet/DCC) Configure ROUTER PREAGG AND IPRAN. Check end to end fault and troubleshoot it. Migration traffic from one router to other router. Coordinate with vendor team and insert router in running network . Working in consolidation of two network at ip network . Configure OSPF and BGP in network. Configure VRRP and HSRP in planning network. Troubleshoot the issue which raised by field team. Provide Technical support on different technology using Cisco products resolve issues through and troubleshooting. Check health report of core router and analysis it . Resolution of trouble tickets raised by NOC / Customer / LNOC Teams. Ensure any problem being assigned is resolved within the prescribed timelines
Past Responsibilities
ZTE DWDM ZXONE 8000,All types of cards MUX,DMUX,CQ2,LQ2,CH1,LO2,CO2,EONA,SNP,etc. DWDM link commissioning and testing link for parameters like OSNR, 24-Hr test. Optical power debugging of DWDM links using Attenuators & Amplifier gain of DWDM system. Closely interacted with the Idea circle team. AT of all the 5 installed ZTE DWDM nodes at Haryana over various parameters like Receiver Sensitivity Gained exposure in handling equipment’s of DWDM, MW and SDH like, ZTE, Ceragon ip/10. Rectify all type of alarms of BTS and IDU. To close all punch points and utilization of the left over material from Sites. Supervision and taking care of all the work of Sub-venders. Quality check while installation of BTS sites. Operation and Maintenance of Indoor, Outdoor BTS of Nokia. Fault Rectification of BTS during Major, Critical and Emergency issue. Knowledge of Basics of Microwave, LOS, Alignment, Frequency Spectrum, PDH & SDH Link. Evaluation of a residence from an exposure assessment perspective Assessment of human exposure to industrial RF sources such as heat sealers, dielectric seam welders, induction heating equipment, or microwave dryers Hand on experience MW Ceregon IP/10,IP/20, FPMR
Training
- BSNL Exchange, 6 Months
- ZTE DWDM Training Mohali, 1 Month
Technical Skills2
Basics Knowledge of MICROWAVE,DWDM,SDH,OSPF,MPLS,BGP INSTALATION and Commissioning of OPTICAL Network.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of mentioned particulars.
Certification
Networks operations
Interests
Travelling,Playing Badminton,Reading Novels,Playing Cricket
In my leisure time, i would like to play Sports games and reading Books to relax my mind so I can focus better in my Job to achieve my targets on time and enhance my productivity.
Timeline
Production Engineer
Oerlikon Blazer’s Coating India Ltd.
05.2012 - 10.2013
Asst. Manager
Reliance Industries
4 2021
Sen. Engineer- Transmission NOC
ZTE Telecom India Pvt. Ltd.
- 09.2020
Network Executive Engineer
Vodafone Essar India Ltd.
Master of Business Administration(IT) -
Lovely Professional University
B-Tech ECE (Electronics & Communication Engineering) - undefined
Lovely Professional University