Experienced Digital Marketing and Research associate with over 6 years of experience in Digital and Pay Per Click Marketing. Excellent reputation for resolving problems and improving customer satisfaction.
Managing and growing relationships with key stakeholders.
Produced tables, graphs and reports in support of analytical and research projects.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 100% success rate.
Senior Process Analyst
Cognizant Technology Solutions India Pvt. Ltd, Google India Pvt. Ltd
Gurgaon, HR
04.2017 - 08.2021
Established recently introduced Greenhouse project initiated by Google which solely focuses on Large Customer Sales client de-escalations and handled team of 6 people respectively
Managed and troubleshooted accounts regularly for pay per click accounts on Google AdWords for variety of clients
Maintained and monitored keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics
Monitored and administered web analytics dashboards, reports and key reporting tools and point out key areas of importance in accordance to client goals
Executed strategies for keyword opportunities, campaign structuring, targeting and other facets of paid search in accordance with client goals
Expanded social media outreach such as facebook, video and E-commerce advertising along with PPC
Interacted with all levels of clients on daily basis for PPC, Analytics and account optimisation
Monitored data for shopping campaigns and Merchant center for E-commerce website advertising as well as monitoring and evaluating search results and search performance across major search channels
Education
MBA - Marketing
IIPM
New Delhi, DL
09.2013 - 08.2015
B.Sc. - Hospitality and Catering Management
Sikkim Manipal University
New Delhi, DL
09.2010 - 09.2013
12th - undefined
C.B.S.E Board
10th - undefined
C.B.S.E Board
Fundamentals of Digital Marketing certificate by Google Digital Garage. -
Google
09.2022 - 09.2022
Skills
MS Excel)undefined
Accomplishments
$20M+ worth of deal value generated for the past 5 consecutive quarters
Achieved monthly client SLAs by completing tea level objectives with accuracy and efficiency.
Supervised team of 6 staff members.
Collaborated with team of 6 in the development of Project Greenhouse.
Certification
Fundamental of Digital Marketing
Timeline
Fundamental of Digital Marketing
09-2022
Fundamentals of Digital Marketing certificate by Google Digital Garage. -
Google
09.2022 - 09.2022
Google Ads Search Certification
08-2021
Digital Marketing and Research Senior Associate
Google Operations Center, India Pvt. Ltd
08.2021 - Current
Senior Process Analyst
Cognizant Technology Solutions India Pvt. Ltd, Google India Pvt. Ltd
04.2017 - 08.2021
MBA - Marketing
IIPM
09.2013 - 08.2015
B.Sc. - Hospitality and Catering Management
Sikkim Manipal University
09.2010 - 09.2013
12th - undefined
C.B.S.E Board
10th - undefined
C.B.S.E Board
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