Exploring New peoples
Vikas Bharti
IT Network And System Admnistrator
Jammu,JK
Summary
Enthusiastic Network/System Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of IT Industry. Motivated to learn, grow and excel.
Overview
10
10
years of professional experience
3
3
year of post-secondary education
2
2
Language
Work History
L2 Network Eng (J&K SWAN)
Inspira Enterprise India Pvt. Ltd.
JAMMU, JAMMU & KASHMIR
09.2020 - Current
- Created plans and communicated deadlines to ensure projects were completed on time.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
- Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.
- Coordinated establishment of local area and wide area network to provide robust infrastructure and data capacity for new applications and communication between sites.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Completed efficient and effective troubleshooting of complex multi-vendor network service provider issues.
- Supported multi-tier architectures, including application of tier isolation best practices.
- Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
- Provided security incident triage and response.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
IT Infrastructure Spoc
Alchemy Techsol (IBM-Vodafone Idea Limited Project)
JAMMU, JAMMU & KASHMIR
08.2019 - 08.2020
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
- Analyzed, identified and resolved complex network hardware and problems.
- Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Oversaw development and maintenance of computer systems, server upgrades and operating systems.
- Worked closely with customers to identify business needs, including costs and benefits of implementing computing solutions.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
EUS Support, Wintel System Administrator
IBM (TPM Roles)
JAMMU, JAMMU & KASHMIR
04.2010 - 04.2018
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Oversaw development and maintenance of organization computer systems and intranet.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Helped streamline repair processes and update procedures for support action consistency.
- Compiled and accurately entered data for each customer encounter to record in system.
Education
Diploma Engineering in Computer Science - Computer Science
IECS
Jammu J&KHigh School Diploma -
Goverment Higher Secondary School
Jammu 05.1999 - 06.2000
Skills
VLAN aggregation
Routing protocol expertise
Networking and routing protocol expertise
Change Management
Juniper portfolio expertise
Network Troubleshooting
Layer-2/3 protocols
Servers expertise
Hardware knowledge
System upgrades
User support
Technical Support
Troubleshooting
MS Office
Support Ticket System Management
Remote System Analysis
Technical Support Triage
Network Infrastructure Monitoring
IT Service Management (ITSM) Oversight
Desktop support
Application support
Data recovery
TCP/IP
Cultural awareness
Teamwork
Networking strength
Network Engineering
Engineering/project management experience
Accomplishments
·Currently working with J&K government on Inspira Enterprise Roles for the Implementation of J&K state Wide Area Network
Data center Migration - Successfully Planed and Completed Migration of Data center from Erstwhile Vodafone to Erstwhile Idea MSC . Coordinated a detailed inventory of current equipment. Planned the consolidation and/or decommissioning of server hardware. Worked with IT teams and application owners to create a detailed data center step shutdown and start up plan. Coordinated with other teams and vendors.
. Plan execute and successfully completed the Migration windows Operating System from 2003 Server edition to 2008 and 2012 respectively for Vodafone Datacenter.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Learning New Technologies
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
L2 Network Eng (J&K SWAN)
Inspira Enterprise India Pvt. Ltd.
09.2020 - Current
IT Infrastructure Spoc
Alchemy Techsol (IBM-Vodafone Idea Limited Project)
08.2019 - 08.2020
EUS Support, Wintel System Administrator
IBM (TPM Roles)
04.2010 - 04.2018
High School Diploma -
Goverment Higher Secondary School
05.1999 - 06.2000
Diploma Engineering in Computer Science - Computer Science
IECS